One of the USB devices attached to this computer has malfunctioned and Windows does not recognize it. The location is the root (2 ports) USB hub: 1-unknown device and Port 2-not used

Original title: USB device not recognized

Over the last 2 weeks, I get a message on a USB device.  The message said that one of the USB devices attached to this computer has malfunctioned and Windows does not recognize it.  The location is the root (2 ports) USB hub: 1-unknown device and 2-unused Port.  I have no idea what it means.  I hesitated to first click the icon (it does not last very long) thinking it could be a scam.  Can someone help me?  Thank you.

Hello

(1) is the specific question of specific USB devices?
(2) did you of recent changes to the computer before the show?
(3) have you tried plugging the USB stick on another computer?

(4) what is the brand and model of the computer?

I suggest to refer to the following methods and check if it helps to solve the problem.

Method 1: Hardware devices do not work or are not detected in Windows

Run Microsoft Fixit mentioned in the article.

http://support.Microsoft.com/mats/hardware_device_problems/en-us

Method 2: USB Port may stop working after you remove or insert a USB device

http://support.Microsoft.com/kb/817900

Important This section, method, or task contains steps that tell you how to modify the registry. However, serious problems can occur if you modify the registry incorrectly. Therefore, make sure that you proceed with caution. For added protection, back up the registry before you edit it. Then you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click on the number below to view the article in the Microsoft Knowledge Base: 322756 How to back up and restore the registry in Windows

Reference:--

Advanced troubleshooting tips for General USB for Windows XP problems: http://support.microsoft.com/kb/310575

Tags: Windows

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