OneCare still detects a problem after that I have scanned/deleted the infected files used malwarebytes anti-malware

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• Need help to understand why my downloaded PDF doc displays "Please wait...". If this message is not finally replaced with the appropriate content... "after that I have already downloaded the version update for windows 10

  Need help to understand why my downloaded PDF doc displays "Please wait...". If this message is not finally replaced with the appropriate content... "after that I have already downloaded the version update for windows 10

  This is because the PDF file is not be open in Acrobat or Reader, but by the browser which is unable to handle the specific PDF content.

  If you use Firefox or Chrome, follow these steps: https://helpx.adobe.com/livecycle/kb/xfa-forms-firefox-chrome.html

• I want to save my email and then reinstall it after that I have to wipe the hard drive.

  I'll update the hard drive wiping and reloading the software I want, get rid of the junk that I have collected over the years. I backed up my data, photos and music from My Documents, etc. but I can't figure out how I can save my email so that when I reinstall Thunderbird I can just empty files saved in the program and I'm back in business. I'm sure that's not hard, but I don't know the meaning of "Computerese" I get lost in technical language. How can I do this?

  Thanks for your help.

  If you have saved your whole Documents & Settings (or 'Users' since Vista) then you have probably already what you need.

  Thunderbird stores your data and profile settings.

  https://support.Mozilla.org/en-us/KB/Profiles-TB

  (Firefox also uses its own profile).

• My serial number of Design Premium CS5.5 is not recognized for the PS, after that I have re-installed the program. How can I solve this problem?

  After that I upgraded my Mac OS to 10.10, PhotoShop was no more working. The rest of the Adobe design Premium CS5.5 programms were still working. To resolve this problem, I have re-installed PS now it works, but only in the trial serial number of "Adobe design Premium CS5.5 ' is not valid. No idea how to solve this problem. Adobe customer service can't help. When I installed Adobe design Premium CS5.5, initially, I had the same problem with Acrobat ProX; to make it work, Adobe had to provide me with a number of additional series for this program.

  Hi Andreas,

  Please visit: https://helpx.adobe.com/creative-suite/kb/error-serial-number-valid-product.html

  I hope this helps.

  Concerning

  Megha Rawat

• How can I replace an audio of a video after that I have change in the hearing? or perhaps, how can I make mp4 in hearing?

  Hello guys I'm re-editing a video project for my company. I don't use adobe products for a long time so I'm not an expert in production Adobe only-flow.

  I usually edit audio in sound forge, then I'm going to record audio. Then, in sony vegas I'll import the video and I'll replace it with the audio editing (I don't want to spoil the video quality, so I'm only made video in the final rendering only).

  but now that I'm using the creative suite together. My current goal is to improve the quality of the audio, but. the video is already done in first pro. so I intend to replace the 'Source' or the 'Original' video instead. is it possible to do this?

  This forum is only for discussions on the forums themselves, not for specific product questions, I suggest that repost you in the appropriate product forum. If it's the first, the forum is here: Premiere Pro

• My web browser through to another site after that I type something in the search bar. What to do to get rid of this problem?

  I don't know if I have a virus or not but I'm having a problem with my browser, whenever I typed something on the search engine, the web browser redirected to another Web site. Give me a solution

  Hello

  Malware scan

  Download update and scan with the free version of malwarebytes anti-malware

  http://www.Malwarebytes.org/MBAM.php

  You can also download and run rkill to stop the process of problem before you download and scan with malwarebytes

  http://www.bleepingcomputer.com/download/anti-virus/rkill

  If it does not remove the problem and or work correctly in normal mode do work above in safe mode with networking

  Windows Vista

  Using the F8 method:

  1. Restart your computer.
  2. When the computer starts, you will see your computer hardware are listed. When you see this information begins to tap theF8 key repeatedly until you are presented with theBoot Options Advanced Windows Vista.
  3. Select the Safe Mode with networking with the arrow keys.
  4. Then press enter on your keyboard to start mode without failure of Vista.
  5. To start Windows, you'll be a typical logon screen. Connect to your computer and Vista goes into safe mode.
  6. Do whatever tasks you need and when you are done, reboot to return to normal mode.

• I update my adobe LR 6.1 to 6.2, and I have a lot of problems after that I do not understand something.

  I update my adobe LR 6.1 to 6.2, and I have a lot of problems after that I have not understand more, I'm not an expert in lightroom, but I use to be able to download pictures from my memory card was a big frustration for me I do not see the photos also, I press the import in the module library wen show no copy or anything thanks, Rebeca Fernandez

  Doesn't work always anywhere, anytime there I press the import button, it shows a page with all the "'OLD PHOTOS' asking me that we I would import and don't want to import new photos from my memory card, it never happened before that with this lightroom 6.2 I become crazy I need help stop I call adobe, maybe they can help me. Rebeca despair

• Windows Explorer stops working after that I have to use Windows Update

  Currently, using Windows Vista Ultimate 64-bit service pack 1. After that I restarted the computer to finish the update/install Windows I can't use the functions from the Start button. Any attempt also runs programs through the Task Manager is met even uselessness. I gives me the error that Windows Explorer has stopped working and restarts. However, all program shortcuts that I have on the desktop can be used.

  The only way to solve the problem for me is to use the system restore to take me to a previous time when I didn't have the problem. However if I try to update by using windows update I experience the problem again.

  Im trying to download update is Microsoft .NET Framework 3.5 Service Pack 1 and the .NET Framework 3.5 Family Update (KB951847) x 64

  Finally, I'm sorry if I posted in the wrong forum, I don't know where to go. If posting in the wrong forum, I would appreciate a link to the right pair.

  -Josh

  Hi Josh, I had the same problem with Windows Explorer on a HP Vista Home Edition 64-bit computer, it would keep restart loop and stops also all the programs in the taskbar.

  I searched different forums and I tried different options, but nothing worked until someone said it might be a virus. I have Norton but it does not detect anything, so I tried Defender of Windows (that I had turned off because I had Norton) of Windows Defender found this startup program called mwau.exe to rest under C:\recycler\(random numbers...) but when I open the C: drive, I couldn't find anything manually, but there is no option to delete or disable it through Windows Defender.

  Then I Googled that name and found a software called free Antivirus "Malwarebytes anti-malware 1.41 ' recommended by CNET download.com, it's a small program, but I downloaded and ran, it found and removed this mwau.exe, I have not had problems with Windows Explorer after that, apparently mwau.exe means (I think) auto update for Microsoft Windows.» But after its removal, I have more problems. My updates of Windows runs as usual and I get new updates as usual, but this muau.exe was probably evil viruses do.

  Here is the download free link http://www.malwarebytes.org/mbam.php
  In addition, when you click on download the exe file name is mbam-setup

  Good luck. See you soon.

• I deleted several accounts of users, but after that I have restart the laptop all user accounts have been restored?

  I deleted several user accounts and need to restart to changesw can take effect, but after that I have to restart the laptop then all user accounts have been restored?

  Hi GhettoBoy,

  How do you delete user accounts? Is it just C:\Dosument and settings users or accounts under the control panel? If you don't want to keep all these account data, you can try to delete the profile of click Start-> settings-> Control Panel-> system-> Advanced-> user profile and select the profile and remove. Also check under 'User accounts' in the control panel to remove the names of users.

  I hope this helps.

• After that cc 2015 effects make the problem

  I can't make videos: after I exported the composition to the render queue, change the settings and click "Render" it will make only the first image. All solutions?

  It is impossible to say what is happening without knowing the details of your model, including the type of film used, what you've done for layers and details of your workflow. We also know exactly what you did to 'change' the settings in the render settings or output Module. If rendering fails what the rendered example journal? If you get an error message that say what?

  For a new user the most likely problem is that you have set the work area to 1 frame or you have added some sort of effect that causes rendering to fail.

• iTunes can't sync music only after that I have change my id

  iTunes can't sync music only after that I have change my ID?

  Hi there Mehta_pooja90,

  Welcome to Apple Support communities.

  As I understand it, there is a problem syncing of music on your iPhone from iTunes on your PC after changing your Apple ID in iTunes.

  Can you still play the songs that aren't able to sync in iTunes on your PC? If iTunes is not allowed to play the tracks, then you will not be able to synchronize the songs to your device. Try allowing the computer with the account that was used to buy the pieces as shown here:

  Allow your computer in iTunes - Apple Support

  The article below provides a lot of information on what to do after changing your Apple ID.

  What to do when you have changed your Apple ID email address or password - Apple support

  Take care.

• Portege M300 crashes after that 'Windows stops' appears on the screen

  The computer hangs after that 'Windows stops' appears on the display. The same phenomenon occurs in hibernation mode. I have to turn off the computer by holding down the power button.

  I updated my bios, installed all the updates of windows that are available and made a number of other things. It starts just out of the blue. Any ideas?

  Hello

  It happens after installing the OS from the Toshiba Recovery CD?
  You have installed any additional program?

  I noticed a similar freeze on my laptop. For the most part, it happened because the background process has not closed, and so the laptop could not force the closure downwards. In my case it was an adobe acrobat reader software that could not close.

  I think you should you HDD defragment and use the freeware CCleaner application.
  This program cleans the program errors and corrects registry entries.

  Try it! Maybe it s not a serious problem!

• Sound seems to be decreasing after that I have used headphones, or turned down the volume.

  I have a HP G62 and he had a GOOD volume, but after that I have to use headphones or turn down the volume, he seems to do something for the volume and when I want to play sound after headphones are disabled you can hardly hear it.
  I turned the volume up on top of everything I can find, but it is so weak, it is not worth listening to!

  Hello

  1. What is the operating system installed on the computer?

  2. were there any changes (hardware or software) to the computer before the show?

  Perform the steps in the article, and check whether the problem is resolved or not.

  No sound in Windows (Windows 7)

  Note: this also applies to Windows Vista and Windows XP

  Hope that helps.

• I buy an original windows vista.y after that I have format my computer, I can't activate it? Msg show me the product already use it?

  I buy an original windows vista.y after that I have format my computer, I can't activate it? Msg show me the product already use it?
  my email * address email is removed from the privacy *

  To analyze and solve problems for Activation and Validation, we need to see a full copy of the diagnostic report produced by the MGADiag tool (download and save to the desktop - http://go.microsoft.com/fwlink/?linkid=52012 )

  Once downloaded, run the tool.
  Click on the button continue, after a short time, continue button will change to a copy button.
  Click the copy button in the tool (ignore the error at this stage) and then paste (with r-click and paste or Ctrl + V) in your message.
   
  Have you tried to phone activation?  Activate by phone.  http://TechNet.Microsoft.com/en-us/library/cc736912 (WS.10) .aspx
  Or click Start and type ' slui.exe 4.  Do not meet the guests until you are asked if you want to speak to an agent.  An agent can tell you the State of the product key.
   
   

• I have Photoshop elements 14. After that I have open and use it and close the program, I can NLE computer

  After that I open and use the editor of Photoshop elements 14 I have to rebot my computer to open the editor of Photoshop again.  I have a new computer with windows 10.  Help

  gerryc79215295 wrote:

  After that I open and use the editor of Photoshop elements 14 I have to rebot my computer to open the editor of Photoshop again. I have a new computer with windows 10. Help

  When you restart the computer, you mean "Restart" of the machine or do you want to say "shut down" and turn it back on to start.

  I ask this because in Windows reboot means restarting and you get this from the power button by selecting restart.  Also, in 10 Windows updates are required and they are installed without knowledge of the user but restarting does not automatically apply all the correctl patches; y. so if you restart the computer, we can eliminate this problem completely and move on to another test.

  The test another that I have is to reset the PSE14 preferences file, do you up the home screen then pressing 'CTRL + ALT + SHIFT' and clicking on the Button Editor.  This invites you to delete the preferences file before starting the editor.