Only a few photos appear on the computer downloading cameras

I have an iMac 2009 with an Intel Core 2 Duo 3.06 GHZ and 4 GB of memory.  I went to Mt. Lion El Capitan (it took 26 hours) and in a first time had trouble even finding my 20 000 photos.  A call to Apple support found hidden away but now when I try to upload pictures from my Canon 70 d and G7X only some pictures appear on the computer and the rest of the screen shows the contours of the boxes.  When I try to download even these pictures the computer says that they are trying to download, but they are not.  Any help would be appreciated because I don't have much computer knowledge (63 years old and still learning!).  If I need of more memory and my poor old computer just can't handle more pictures?

How do you try to download the images from the cameras.

Tags: Mac OS & System Software

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