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HP Officejet printer, 6700 Premium e-All-in-One - H711n

Windows 7 and 8.1

Wireless via a linksys router

I'm on my second OfficeJet 6700 in 5 weeks.  Both with the same problem.  If you open the lid to scan a page of a book, the scanner will start, scan about 2 inches and then restart.  You receive an error message that the original document is stuck in the ADF.  I wasn't using the ADF.  Once this error occurs when, the printer is done until you unplug, wait, then reconnect.

I went through all of the suggestions I found on the forum.  I am about to resume clips and find another brand, unless I get a good response.

Brother MFC-J870DW - $119.  Not as good a quality photo printing, but the lid pivots actually upward for books, magazines and other.  installation was a piece of cake, too!

Sorry, HP.  I really want to find a way to keep this 6700.  Maybe someone will read this which gives a tear on the client.

Tags: HP Printers

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