Open windows with the "preparing your desktop" and all the specific parameters of the lost user

Original title: laptop charge no office

Please bear with me, this is my first post and I'm not very computer literate. I have a laptop Packard Bell under Windows 7. Everything seemed fine until I turned it on the other day and after the login screen I noticed that the blue screen of windows had a message saying, preparing your desktop... it stayed for a few minutes and then he went to my office, but the screen was black and none of my usual icons were present. He has none of my usual icons in the taskbar either. My usual browser of choice is Chrome, but now there is only IE in the taskbar. I did a scan with Malwarebytes and it came with JS/Redir, I removed this and restarted the computer laptop, but had the same problem. I can't access the internet, but a strange thing is that the default fonts for things like email have been changed. Please help me get my usual workstation and familiar environment of return!

Hello Maurice Mann

Thank you for all the time and effort that you put in trying to help me with my laptop PC problem.  I think that all the trouble which resulted from a faulty AVG!

I finally managed to uninstall this program, I started to make progress.

I finally got back on the internet by following the tips as follows: -.

Run the SFC system several times. Click Start, click all programs, and then accessories. Right-click Guest, and then click Run as administrator. Type or copy sfc/scannow then press ENTER. If it finds errors, but cannot fix try a couple of times again. If it still does not work, then restart.

I tried a few times and nothing happened, so I decided to make one last try and after a reboot, everything was back to normal.  I had the help of Windows and pages of back Support, my office, and all of my favorite settings and I've been on the internet Wi - fi!

Thank you once again and I hope my information helps in the future.

King looks

Sonja

Tags: Windows

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