opening of Skype call causes blue screen
ORIGINAL TITLE: Urgent... Help, please... Blue screen
When I'm about to open Skype call my laptop screen always turn blue, then I downloaded view blue screen then he told me that my driver is broken and he is ntoskrnl.exe, how can solve this problem the bluescreen on always keep coming and then restart. He said something as preparation to dump...
Help, please. because I just brought this computer... Please help... How can fix the ntoskrnl.exe driver?
Hello
Check with the help of Skype and their forums, as it may be known issues.
Skype - Support
https://support.Skype.com/en-us/
Skype - Forums
http://Forum.Skype.com/
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Ntoskrnl.exe is a component of Windows which means than anything else he has led astray. More likely
the root cause on top of my head are the WiFi (wireless) or network (wired) NIC drivers. Check with
system manufacturer (manufacturer of motherboard for customized systems) or the actual manufacturers. (See
driver update methods below.)
----------------------------------------------------------
Pick up the pieces after a computer crash
http://Windows.Microsoft.com/en-us/Windows-Vista/picking-up-the-pieces-after-a-computer-crash
Check this thread for more information using BlueScreenView, MyEventViewer and other methods
to troubleshoot the BlueScreens - top 3 responses (+ 1 other).
We can analyze the minidumps if make you it available to the SkyDrive or another file
sharing sites (such as MediaFire). If you have problems to download the copy of minidumps
for the office or in the Documents folder and download them from there.
ZIP or download the content of the C:\Windows\minidump
Use SkyDrive to upload collected files
http://social.technet.Microsoft.com/forums/en-us/w7itproui/thread/4fc10639-02dB-4665-993a-08d865088d65
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Also this, so you can see the probable bluescreens.
Windows Vista restarts automatically if your computer encounters an error that requires him to plant.
(also Windows 7)
http://www.winvistatips.com/disable-automatic-restart-T84.html
===========================================================
Check out these utilities to see if information may be collected:
It is an excellent tool for displaying the blue screen error information
-Free - BlueScreenView scans all your minidump files created during 'blue screen of death '.
hangs and displays information about all accidents of a table.
http://www.NirSoft.NET/utils/blue_screen_view.html
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MyEventViewer can be verified at the time of the blue screen (BSOD) for a second or less
the time of the BSOD for more information on the possible cause - see TIP.
MyEventViewer - free - a simple alternative in the standard Windows Event Viewer.
TIP - Options - Advanced filter allows you to see a period of time instead of the whole of the record-
Set it for a bit before and after the time of the BSOD.
http://www.NirSoft.NET/utils/my_event_viewer.html
------------
AppCrashView - free - a small utility for Windows Vista and Windows 7 which shows details
application of all accidents occurred in your system. The information breaks down is extracted from
the wer files created by the Windows Error Reporting (WER) of the operating system component
whenever an accident occurred. AppCrashView also allows you to easily record the list of accidents
text/html/csv/xml file.
http://www.NirSoft.NET/utils/app_crash_view.html
========================================================================
Control Panel - network - write down of the brand and the model of the Wifi - double click top - tab of the driver - write
version - click the driver update (cannot do something that MS is far behind the pilots of certification). Then
Right click on the Wifi device and UNINSTALL - Reboot - it will refresh the driver stack.
Look at the sites of the manufacturer for drivers - and the manufacturer of the device manually.
http://pcsupport.about.com/od/driverssupport/HT/driverdlmfgr.htm
How to install a device driver in Vista Device Manager
http://www.Vistax64.com/tutorials/193584-Device-Manager-install-driver.html
Download - SAVE - go where you put it - right click – RUN AS ADMIN.
You can download several at once however restart after the installation of each of them.
After watching the system manufacturer, you can check the manufacturer of the device an even newer version. (The
manufacturer of system become your backup policies).
Repeat for network (NIC) card and is a good time to get the other updated drivers as Vista like
updated drivers.
I would also turn off auto update for the drivers. If the updates Windows suggests a just HIDE as they
are almost always old, and you can search drivers manually as needed.
How to disable automatic driver Installation in Windows Vista - drivers
http://www.AddictiveTips.com/Windows-Tips/how-to-disable-automatic-driver-installation-in-Windows-Vista/
http://TechNet.Microsoft.com/en-us/library/cc730606 (WS.10) .aspx
I hope this helps.
Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle="">-><- mark="" twain="" said="" it="">->
Tags: Windows
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