Operating system preinstalled on all new Satellite C850 - 14 c is in Finnish

It is a strange problem. My brother has recently ordered a new laptop C850 - 14 c and it arrived by mail direct from the warehouse. When it out of the box, she had a UK Plug and a UK keyboard (we are in England), but when it was starting up it was all in Finnish! Is Windows 7 and all the software is provided. The indicator of keyboard in the status bar in down options STANDARD (for England and the Australia), FI - Finland and MK - (former Yugoslav of Macedonia).

I was wondering if there was some sort of option 'dual boot' to start in different languages, but I did not fall on something like this in this forum. So I checked the serial number on the Support from Toshiba page, who correctly identified it as a C850 - 14 c with Windows 64-bit Home Premium edition SP1, but the language was not English but "NH".

Someone met by this kind of thing before? He will probably have to return the machine to get a warranty replacement, but wanted to know if he was missing something obvious before he sent again.

There is probably a mistake. Return it to the seller as soon as possible and ask for replacement.
By the way: can you please post part of exact model number?

You can find it at the bottom of the thumbnail of Toshiba. It must be something with PSKC9E-01xxxxx.

Tags: Toshiba

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