Optiarc bd rom bc - 5500 s work stopped during the upgrade to Windows 7, Windows Vista 64-bit impossible to load the driver.

Hello

I use sony vaio VGN-FW290 JTH. I tried to upgrade to Windows 7 and has been invited to uninstall iTunes, Vaio Care, ATI Catalyst Install Manager, ATI Catalyst Control Center, Google Toolbar. I uninstalled it, rebooted the PC and then tried to run Windows 7 installation DVD. Then, I realized that my CD/DVD/BD does not, marked with! in the Device Manager. I tried the procedure in this forum to the http://social.answers.microsoft.com/Forums/en-US/vistahardware/thread/957a26d4-4219-4b76-8e89-2e74e6ee2a0e/. I ran SFC tool - it pointed out some problems he couldn't fix it. I tried to update to the latest drivers for the drive, but Windows says that the latest drivers are installed. The properties for the device say: Windows cannot load the driver for this hardware device. The driver may be corrupted or missing. (Code 39):

I hope someone from Microsoft or Sony can help - I think that it is catch 22 during the upgrade to Windows 7.
Concerning
Tomgold

Hi tomgold,

 

Welcome to Microsoft Answers Forums.

This can also occur if an incorrect device driver has been installed for the DVD-ROM device.

I suggest that you visit the DVD drive manufacturer site download the latest drivers for the drive and install on the computer and if it works. Make sure you download the Windows vista 64-bit driver.

Device Manager error codes

http://support.Microsoft.com/servicedesks/webcasts/wc091802/devicemgrerrcodes.htm?gssnb=1

If the above, step fails I would suggest that you run the patch available in the link below and check if it works.

http://support.Microsoft.com/GP/cd_dvd_drive_problems

Halima S - Microsoft technical support.

Visit our Microsoft answers feedback Forum and let us know what you think.

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