Optiarc DVD RW AD - 7563A ATA Device___Windows could not initialize the driver for this hardware device. (Code 37)

Someone help me please! some time my cd/dvd drive no longer works and I just thought he was the player, until my father discovered recently that is the driver for CD/DVD... he had some ideas on how to solve the problem, but so far none of them have worked...

First I tried to update it... but no update not found

Then I tried to uninstall and then reinstall...

then I tried to uninstall the driver then restarting my computer hoping that vista would detect the problem and repair automatically, it did reinstall the driver but it does not always work with the same problem...

I even tried to download some programs that said they would fix it, but all these just told me that the pilot was already up to date...

I need this problem as soon as POSSIBLE, so I could really use some help!

Thank you = D

Hi leziegl,

Thank you for your message.

What is your make and model of PC? What DVD player, you are the problem with (brand/model)?

How your father come to the conclusion it is a driver for the disk drive?

Did you check the physical connection of the drive to see if a cable can be are detached?

You can test the DVD player by installing it in another computer to see if the device has failed? Reader Orpossiblyanother who is known to try in your computer?

You may have corruption in your profile. Here is an article on how test that:

http://Windows.Microsoft.com/en-us/Windows7/fix-a-corrupted-user-profile

Chris
Microsoft Answers Support Engineer
Visit our Microsoft answers feedback Forum and let us know what you think.

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