Optical disc drive has stopped working on the Satellite a series

My 10 year old son has a Toshiba laptop that he uses to play CD games, watch DVDs, etc.
A few days ago he complained that he can no longer play its CD and DVD s.

When I checked it, I found that the PC DVD R/RW e drive is full when I right click on it and open properties. It says 0 bytes remaining and the pie is complete without space. I don't know what happened, so is my son. You see, I'm not good with this stuff, please someone tell me what to do. Thank you...

Moreover, our laptop is only a half a year old. It was purchased new.

Hello

To be honest I'm not quite sure what happened but maybe it s m just a problem of windows registry.

First of all I recommend you to remove the CD/DVD Device Manager drive.
Then leave the appliance Manager and start recording (in RUN type regedit).

There, you have to completely remove the Upperfilters and Lowerfilters from the following registry key values:

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Contro l\Class\ {4D36E965-E325-11CE-BFC1-08002BE10318}

After restarting the device, wait for Windows to recognize the CD/DVD drive and retest the CD/DVD drive

See this for more details:
http://support.Microsoft.com/kb/270008/en-us

Tags: Toshiba

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