Optical drive is not working

Similar Questions

• HP 1270 DVD optical drive does not work on Windows 8

  Original title: Windows 8 and optical drive HP DVD 1270

  Hello

  I waited a few months and tried all means to get my HP DVD 1270 (Sata) optical drive works on Windows 8 and can not.

  I tried different suggestions from members of this forum, but NOTHING.

  If I re - install Win8 it will 'see' the drive for 24 hours, then disappear and not be reviewed.

  The same drive is always available in XP Pro, Vista Ultimate, and Win7.

  I hope that the long-awaited service pack will address this problem because it's a matter of Windows 8, which must resolve.

  Deric

  Try to go to: http://www8.hp.com/us/en/support-drivers.html . Enter the computer information they request and download and install the necessary drivers/software for windows 8. Hope this helps and if you need any additional aid station and we will be happy to help you.

  The above opinion is mine and mine nothing and does not necessarily reflect that of Microsoft, it's employees, or any other Member of this forum.

  "When we try to take anything by itself, we find it hitched to everything else in the universe." -John Muir

• DM4-3000tx optical drive does not work

  win a little 7,64.

  recent problem, no hardware changes on laptop.

  DVD tray does not open leave the external button or eject windows.

  When manually EDI, inserted a cd/dvd but windows does not detect the cd.

  urgent help!

  It seems that the drive is not detected, but there are a few steps that will help isolate where the problem is located.

  Follow the steps described in this document that it will check a few areas that will help identify the issue.
  http://goo.GL/7WUhN

  Let me know what is happening at each stage.

• My optical drive is not displayed in "Device Manager" the eject button does not work

  Latitude Dell with Windows 7

  My optical drive does not show in the "Device Manager", the eject button does not work - I can only eject through the pin hole.

  This means that the drivers are missing or that the disc is broken?

  I tried to restart.

  Thanks in advance

  Dave Roberts

  Original title: Reader in mind windows 7

  Its possible the drive has failed. Is this an internal or an external drive? In both cases, make sure that all cables are properly connected and functional, including the power cables. If its a USB external drive then try another USB port.

  But, assuming that you tried to update the drivers (get the latest compatible drivers on the manufacturers for your brand/model/OS(32/64 bit) PC support site and install to see if that helps - first set a system restore point)) and then see if this MS article helps - https://support.microsoft.com/en-us/mats/cd_dvd_drive_problems?wa=wsignin1.0

• Optical drive is not recognized in Windows 8.1 (x 64) or in the UEFI System Diagnostics.

  Description of the problem:

  Optical drive is not recognized in Windows 8.1 (x 64) or in the UEFI System Diagnostics.

  Steps to recreate:

  UEFI:

  1. Start the PC in diagnosis system UEFI (F2 at the STATION)
  2. Pane controls
  3. Optical drive
  4. Sequential control
  5. Error: Optical drive not installed.

  8.1 Windows (x 64):

  1. Run Device Manager
  2. Error: No CD/DVD Drives section.
  3. Search for new hardware changes nothing.

  Relevant system specs:

  Mobile: HP Pavilion 15-n023sa (construction of vanilla)

  Optical drive: HP DVDRAM gu70n

  Steps already taken to solve:

  • Replaced the DVD drive with one of the similar specs of HP Pavilion. The replaced gn70n perfectly in the other machine. No change on problem laptop. Conclusion: DVD player works, and there is no problems with Windows 8.1 (x 64).
  • Removed DVD player. Restarted the computer. Sign in to Windows. Stop. Replace the DVD drive. Start the laptop. This is trying to solve defects of material with the PnP devices; more help to solve any problems of intermittent loose connection. Conclusion: No change.
  • Ran, troubleshooting of hardware and devices, via the control panel. Problem found: material changes may not have been detected. Explore more options just takes you through http://social.answers.microsoft.com/search/en-us/?query=hardware+device, that it is a 404 error page. Conclusion: Help and Support Windows is sorely lacking. They show no more information than just that something was detected as incorrect.
  • Ran the Microsoft FixIt troubleshooting of optical disc and auto repairman. (http://download.microsoft.com/download/F/5/8/F586FB7C-78E0-40EB-AF41-4C925F803CAF/CDDVDWin8.meta.dia... The convenience store has reported that the device was not found. He recommended to remove all power cables, power off, and various other things which have no relevance for computer laptop troubleshooting of switching equipment. He said: If the problem persists, contact the manufacturer. Conclusion: Windows troubleshooting can not solve the problem.
  • Run Windows Update to ensure that all updates and definitions have been installed. Conclusion: Windows is perfectly up to date.
  • Run a complete Rootkit and malware using Sbybot S & D 2.3 heuristic analysis. as a signature database scan using Windows Defender. Conclusion: Laptop is clean of rootkits and malware, to the best of my knowledge.

  Notes:

  The DVD player is NOT appear in Device Manager, OR in this PC.

  The DVD drive is NOT detected by diagnostics system UEFI.

  There is reference to the DVD in BIOS drive NUMBER , other than as an option of Setup, which is generic.

  The DVD player itself, works and has been verified on a different machine.

  The only possible conclusion is that the optical drive port mini-SATA on the motherboard is dead.

• HP Pavilion ELITE HPE-510 t CTO: OPTICAL DRIVE SUDDENLY NOT AVAILABLE

  HI -.

  Hope Paul reads this message and has time to answer...

  Well, from 1 day to the other Tower HP NICE (under Window 7 PRO - factory installed) has decided for this don't want to deal in ANY WAY with the factory installed PLAYER PERSPECTIVE.

  Specifications of the computer:

  > S/N: [personal information]

  > P/N: XX093AV

  Care optical drive:

  > Model name: DVD burner

  > # Model: TS-H653

  > S/N: [personal information]

  Solution attempt:

  -Removed from this computer, it connected to another computer = WORKED.

  -Went to the HP support site, software used it to determine the model accurate on this computer, clicked on the link to the software from the HP site, looked for updates or drivers for the OPTICAL DRIVE in this computer = NOTHING.

  Hmmmm.

  What to do... What to do...?

  Device (optical drive) seems to work, just NOT in CE COMPUITER... :-(

  Maybe you'll be able to tell me what to do to fix this unusual, huh, Paul.

  Thanks - in advance.

  Patrick

  Paul-

  Sorry for the delay to get'n to you on the issue of the optical drive.

  It turns out that NOTHING of the tent to correct this has worked. The disc is GOOD. It connected to another computer = worked. Return to the original HP = he doesn't see.

  DIFFICULTY = customer provided with a DVD player /-RW USB EXTERNAL. Worked perfectly.

  Happy customer. Happy Patrick. Paul - hope he's happy, too.

  CIOU

  Patrick

• Optical drive does not and "Microsoft FixIT" did not help

  My optical drive cannot read any media. I have tried blank CDs and DVDs as well as store bought CDs and DVDs. I ran the Microsoft FixIt tool and it said everything was working.

  The only question he had was playing the media. He said "the drive is empty or the media format is not supported". However, the disc is NOT empty and the media format IS supported. Help, please! Thank you!

  Hello

  Have you installed CD/DVD programs lately? Too many people will cause issues that
  they will load the pieces themselves in memory and then they will be competing for resources.
  If you have recently added then try to uninstall them.

  -------------------------

  Step 1: Please do all the same underneath if you did some before as is often total
  a process that solves the problem.

  Try this - Panel - Device Manager - CD/DVD - double click on the device - driver tab.
  Click on update drivers (this will probably do nothing) - RIGHT click ON the drive - uninstall.
  RESTART this will refresh the default driver stack. Even if the reader does not appear to continue
  below.
  
  Then, work your way through these - don't forget the drive might be bad, could be a coward
  cable or slight corrosion on the contacts (usually for a laptop) and other issues.

  Your CD or DVD drive is missing or is not recognized by Windows or other programs
  http://support.microsoft.com/kb/314060 - a Mr Fixit

  Try this fix manually if the Fixit 314060 does not work
  http://www.pchell.com/hardware/cd_drive_error_code_39.shtml

  Your CD or DVD drive is missing or is not recognized by Windows or other programs-
  a Mr Fixit
  http://support.Microsoft.com/kb/982116

  The CD drive or the DVD drive does not work as expected on a computer that you upgraded to
  for Windows Vista
  http://support.Microsoft.com/kb/929461

  When you insert a CD or a DVD, Windows Vista may not recognize the disc
  http://support.Microsoft.com/kb/939052

  Your CD or DVD drive cannot read or write media - A Mr Fixit
  http://support.Microsoft.com/GP/cd_dvd_drive_problems

  CD/DVD drive does not appear in Windows Vista, or you receive this error in Windows
  Vista installation after booting from the DVD (AHCI)
  http://support.Microsoft.com/kb/952951
  Drive CD - R or CD - RW Drive is not recognized as a recordable device
  http://support.Microsoft.com/kb/316529/

  Hardware devices not detected or not working - A Mr Fixit
  http://support.Microsoft.com/GP/hardware_device_problems

  Another possibility is that the cables are loose. Remove ALL power, then make sure that the cables in both
  ends. Remove and replace, do not just tight. For laptops, you can often clean power and
  contacts data with a pencil eraser.

  Some DVD players do not use the Windows default drivers so check with the manufacturer of system and
  manufacturer of device to see if there is a firmware or drivers for your drive if necessary.

  ===============================

  Step 2: You have disc problems as the CD/DVD is actually 4 discs in 1 case (CD & DVD
  Burn and CD and DVD read). So it is not unusual for 1 or 2 operational so that other parts
  do it right.

  Did you follow the Troubleshooting Guide for the reader who still does not work? There are
  the entries in registry that the troubleshooter does not solve and those who "might" be the cause.

  Check with your Maker system and a device for the two possible firmware updates and
  the correct registry entries for your car.

  Here are the keys that I of course are those in question - for the subkeys of the CD/DVD drive
  as there will be other subkeys in these keys. Do not forget to ask specific keys involved as well as
  the parameters.

  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\IDE

  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Hardware Profiles\0001\System\CurrentControlSet\Enum\IDE

  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\ {4D36E965-E325-11CE-BFC1-08002BE10318}

  -----------------------------------------------------------------------

  You can probably find more info here and maybe even the exact registry for your CD/DVD settings
  drive from someone with the same model.

  Forums - a lot of expert real help
  http://Club.myce.com/

  CD/DVD units
  http://www.myce.com/storage/

  Use DevManView to locate the CD/DVD in the registry (be careful and do a prior Restore Point)
  nothing change) - find the DevManView device and then make a right click on it free in RegEdit.

  DevManView - free - an alternative to the standard Windows Device Manager, which displays all the
  devices and their properties in flat table, instead of the tree viewer
  http://www.NirSoft.NET/utils/device_manager_view.html

  I hope this helps.

  Rob Brown - MS MVP - Windows Desktop Experience: Bike - Mark Twain said it right.

• Matshita DVD RAM UJ850s ATA optical drive will not read burned media, running Vista

  * original title - CD/DVD unit read not "burned" cd *.

  Hi, there are about 6 weeks, I had to do a recovery because a virus in my PC, the problem is that now the optical unit reads no CD, it reads 'original' CD, DVD (original and burned) but not burned CD specially those who have programs on them, could be a driver problem, but so far I have not been able to solve the problem , and I m not sure the original driver are in Sony's site, or any other Web site.

  PS the thing Burns CD and they can be read after that that they were "closed".

  I have a VAIO VGN-N330FH, running Vista Home Basic 32 bit (Spanish), the model is a Matshita DVD RAM UJ850s ATA Device.

  Hello

  You have disk problems as the CD/DVD is actually 4 discs in 1 case (CD & DVD burning and)
  Playback of CD and DVD). So it is not unusual for parts from 1 or 2 to not work so that others do
  correctly.

  Burning at low speed, or by using the master could help. A CD/DVD cleaner might help.

  Brand of the CD or DVD drive can also be the problem. Low quality (cheap brands) are always problematic.

  CD/DVDs have a tolerance + - and your can read/write on the edge outside these discs
  tolerances. They may be delivered, but it is generally more economical to replace the disk.

  Several good info here:
  http://Club.myce.com/

  CD/DVD units
  http://www.myce.com/storage/

  Notes on the troubleshooting and repair of readers of compact disks and CD-ROM Drives
  http://www.repairfaq.org/repair/F_cdfaq7.html#CDFAQ_014

  ===========================================

  This troubleshooting could not help if there is alignment and/or wear issues however it
  a shot.

  Step 1: Please do all the same underneath if you did some before as is often total
  a process that solves the problem.

  Try this - Panel - Device Manager - CD/DVD - double click on the device - driver tab.
  Click on update drivers (this will probably do nothing) - RIGHT click ON the drive - uninstall.
  RESTART this will refresh the default driver stack. Even if the reader does not appear to continue
  below.
  
  Then, work your way through these - don't forget the drive might be bad, could be a coward
  cable or slight corrosion on the contacts (usually for a laptop) and other issues.

  Your CD or DVD drive is missing or is not recognized by Windows or other programs
  http://support.microsoft.com/kb/314060 - a Mr Fixit

  Try this fix manually if the Fixit 314060 does not work
  http://www.pchell.com/hardware/cd_drive_error_code_39.shtml

  Your CD or DVD drive is missing or is not recognized by Windows or other programs-
  a Mr Fixit
  http://support.Microsoft.com/kb/982116

  The CD drive or the DVD drive does not work as expected on a computer that you upgraded to
  for Windows Vista
  http://support.Microsoft.com/kb/929461

  When you insert a CD or a DVD, Windows Vista may not recognize the disc
  http://support.Microsoft.com/kb/939052

  Your CD or DVD drive cannot read or write media - A Mr Fixit
  http://support.Microsoft.com/GP/cd_dvd_drive_problems

  CD/DVD drive does not appear in Windows Vista, or you receive this error in Windows
  Vista installation after booting from the DVD (AHCI)
  http://support.Microsoft.com/kb/952951
  Drive CD - R or CD - RW Drive is not recognized as a recordable device
  http://support.Microsoft.com/kb/316529/

  Hardware devices not detected or not working - A Mr Fixit
  http://support.Microsoft.com/GP/hardware_device_problems

  Another possibility is that the cables are loose. Remove ALL power, then make sure that the cables in both
  ends. Remove and replace, do not just tight. For laptops, you can often clean power and
  contacts data with a pencil eraser.

  Some DVD players do not use the Windows default drivers so check with the manufacturer of system and
  manufacturer of device to see if there is a firmware or drivers for your drive if necessary.

  ===============================

  Step 2: You have disc problems as the CD/DVD is actually 4 discs in 1 case (CD & DVD
  Burn and CD and DVD read). So it is not unusual for 1 or 2 operational so that other parts
  do it right.

  Did you follow the Troubleshooting Guide for the reader who still does not work? There are
  the entries in registry that the troubleshooter does not solve and those who "might" be the cause.

  Check with your Maker system and a device for the two possible firmware updates and
  the correct registry entries for your car.

  Here are the keys that I of course are those in question - for the subkeys of the CD/DVD drive
  as there will be other subkeys in these keys. Do not forget to ask specific keys involved as well as
  the parameters.

  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\IDE

  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Hardware Profiles\0001\System\CurrentControlSet\Enum\IDE

  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\ {4D36E965-E325-11CE-BFC1-08002BE10318}

  -----------------------------------------------------------------------

  You can probably find more info here and maybe even the exact registry for your CD/DVD settings
  drive from someone with the same model.

  Forums - a lot of expert real help
  http://Club.myce.com/

  CD/DVD units
  http://Club.myce.com/F61/

  Use DevManView to locate the CD/DVD in the registry (be careful and do a prior Restore Point)
  nothing change) - find the DevManView device and then make a right click on it free in RegEdit.

  DevManView - free - an alternative to the standard Windows Device Manager, which displays all the
  devices and their properties in flat table, instead of the tree viewer
  http://www.NirSoft.NET/utils/device_manager_view.html

  I hope this helps.

  Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle="" -="" mark="" twain="" said="" it="">

• Optical drive will not close

  I have a new Macpro (renovated) 2010. Aluminum is optical drive does not pop back closed about fifty percent of the time. You need to press it several times so that he could pop closed. The optical drive is completely closing and does not seem to be catching. Is this spring?

  Yes, but sometimes it get stuck open

  Door of the Mac Pro DVD paste problems...

• Re: Satellite A65-S1067 - display driver does not work

  As stated in my title, the display (ATI Radeon 7000 IGP) on my Toshiba laptop driver does not work and has not worked for quite a while.

  Whenever I try to play a game that is to install a game (like World of Warcraft or Civilization III) it does not work because it says that my display driver does not work.

  Can someone help me with this?

  Hello!

  You use the factory settings on your laptop computer or you have installed your own version of Windows?
  And have you tried to update the driver? I put t know what OS you use, but the Toshiba site, you can search for a new driver.
  http://www.CSD.Toshiba.com

  And have you tried to update the version of DirectX? You can find on the Microsoft Web site.

  Sorry, but at the moment I can t tell more.

  Good bye

• my new iMac (retina 5K, 27 inches, end of 2015) 4 GHz Intel Core i7, 32 GB 1867 MHz DDR3, TB 3.12 Fusion Drive bluetooth not working do not message comes bluetooth is not available

  my new iMac (retina 5K, 27 inches, end of 2015) 4 GHz Intel Core i7, 32 GB 1867 MHz DDR3, TB 3.12 Fusion Drive bluetooth not working do not message comes bluetooth is not available

  Reset the SMC.

  Barry

• Satellite P200 accidents + message: graphic card driver does not work properly

  Hello

  hope that this issue has not been covered before, but I've owned a Satellite P200 for 3 years now, and this week, it crashes all the time.

  When it started going down he gave me a few messages in the sense of "your graphics card/driver does not work properly and windows will be arrested to avoid damage.

  It has progressed to the point where now when I turn it on, I have vertical lines running down the screen and the screen flashes on and outside. Within 20 seconds, it restores the BSOD - 'there was a problem and windows will be arrested. Error Page_Fault_In_Non_Paged_Area"then stops.

  I ran a system restore but the problem remains.

  I have a feeling that my graphics card is toast. Is this good? Are there any other options to try? Thanks in advance for any answers.

  Matt

  Hello

  Sounds like the GPU problem.
  But try the graphics card driver update.
  Use the most recent driver for your graphics card.

  In addition, clean the fans of portable computers.
  Dust and debris could prevent the cooling fans to turn with the best speed and this could lead to a higher temperature which would lead to overheating.
  Use a jet of compressed air. I also use it and it helps to get rid of dust and debris.

  If this is not enough, then a problem of graphics chip would be possible.

• External Combo CD-RW/DVD-ROM drive does not work with USB 1.1

  Hello world

  I have a problem with the PA3352E - 2 CD 2 CD-RW/DVD COMBO USB 2.0. A colleague is owner of this car and use it on a NB DellC610 with Windows XP on it. The problem is that the drive does not work with this type of nb (with a NB from Fujitsu-Siemens newest there no problems); There is always an error message about "surge." I think it has to do with the USB 1.1 because the player seems to be built for USB2.0. Is it possible to use this drive correctly with usb1.1 (ok, the flow is low, but more important is it works in general)? Unfortunately his nb will not work with USB 2.0...

  Thank you very much in advance.

  Kind regards
  Steffen Rieger

  Hello

  AFAIK this external must have a power adapter. You use it too? I'm not 100% sure, but there are difference how much power Gets the USB slot. Toshiba notebooks is around 500 my and some producers another laptops send between 300 and 500 my. The external device requires approximately 700 my.

• CD/DVD drive does not work after 8 Win instalation

  Since a month since I've updated my windows in windows 8, everything works fine but the DVD - RW.

  When I put the blank cd and try to open it, it gives me error when opening by saying:
  "windows could not complete the format".

  Who's a software or a hardware problem?

  waiting for help!

  This means that your CD/DVD drive no longer works and is not recognized by the system?

  If Yes, then I would recommend checking this Toshiba document that I found on the portal of the knowledge base site:

  + Why my CD/DVD drive does not work after upgrade to Windows 8? +
  http://APS2.toshiba-tro.de/KB0/FAQ2B03F10002R01.htm

  You must uninstall the programs from Toshiba:
  TOSHIBA Recovery Media Creator
  TOSHIBA Disc Creator

• Satellite 2430: CD/DVD drive does not work - i/o error

  Hello all Toshiba people.i have recently bought a Toshiba Satellite 2430 for a very good price. One thing the carpet * a DVD - ram Uj - 810 drive does not work when I put in any type of cd or dvd, I get this error
  F:\ is not accessible.
  The request could not be performed because of an i/o error.

  I talked to my local computer Wizz and does everything that he suggested to the letter and still the same problem. He suggested updating the bios drivers and the only way to do that is on a disk drive that she cannot take the an or a CD or dvd drive is not working. Can you please help me!

  Begging you a lot
  Michael Borger

  In my view BIOS update will not change.
  I assume that the reader has worked in the past with the same BIOS version
  It is a drive hardware problem or some registry keys are corrupt.

  I think that it s a hardware malfunction may be a matter of lenses.
  But try this;
  Remove the drive from Device Manager and shut the laptop computer. After restarting again the operating system should recognize the drive again. Then you can check the functionality.

  Otherwise, you can remove the disk from the laptop, and then start the laptop without the drive. Then stop the laptop, put the drive in the notebook and start over.
  The firmware should again loads.

  But if these procedures help t, I don t see it differently as for replace the drive