Options of the control panel do not work

I need serious computer help. My problems started when a dvd that played without any problem has stopped working. It is said that this dvd is not allowed to read in this region. Since then, several things happened. System Restore, backup, and recovery are not at all when I click on them. Firewall Windows did the same thing. My system is empty and I can't restore it to am earlier version as they are empty as well. Also does not respond within Control Panel: Windows update center maintenance, system, Power Options, back up and restore.

I have run tests antivirus, malware, spyware, registry and memory, but no problems are detected.

I use a computer dell laptop with factory installed windows 7 Home premium (no recovery disk or installation) and safety of webroot.

Suggestions?

Jamie

Hello Jamie75,

Run a System File Checker to see if you have corrupted system files.

Click Start
Type: CMD, according to the results, right-click CMD
Click on "Run as Administrator"
At the command prompt, type: sfc/scannow

This will check for any violation of the integrity and repair any damaged operating system files.

Restart your system

Now run the command chkdsk:
1 disable any security software before you attempt to upgrade or do a clean install.
2. make sure that your computer is updated (devices and applications)
3. disconnect all external devices before installing.
4. check your hard disk for errors:
Click Start
Type: CMD, according to the results, right-click CMD
Click on "Run as Administrator"
At the command prompt, type: chkdsk /f /r
When you restart your system, your computer will be scanned for errors and will try to correct them.

Then see if you still have problems with your system.

Thank you

Marilyn

Tags: Windows

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