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• They sent me a serial number for a windows version of PS Elements when I ordered a mac version.  The serial number does not work, it is not surprising, but they don' t seem to care.  I tried the online chat and have been waiting for almost a day unanswere

  They sent me a serial number for a windows version of PS Elements when I ordered a mac version.  The serial number does not work, it is not surprising, but they don' t seem to care.  I tried the online chat and have been waiting for almost a day unanswered.  What should I do?

  Look here

  Product order | Platform, language Exchange

• THE DEFAULT PRINT ORDER

  I'm a MAC on a HP LaserJetM602 user printing.  One morning, he decided to change the order of printing by default to print in reverse.  I know how to change it to 'normal' when I print a document, but I'd rather have the default 'normal' rather than the default value value "reverse."  I can't find the place where the settings default for the print command is so I can't change back.

  Hello CrownCouncil,

  I understand you want to set the print order by default on 'normal' rather than having the default value "reversed" when printing to your LaserJet M602. Please take a look below on how to define 'normal' as a default page order:'

  Mac OS X create a preset to Macintosh OS X print

  Now once in the menu presets, you will have the option to remove this defect 'reverse the order of the pages' and regular order as a default value.

  I hope this has been helpful, please let me know if you need help!

  Thank you

• 5510 printer/Mac 10.7 fail to complete the installation after said to unplug the USB.

  Have installed the relevant software & drivers such as advised by Apple/HP as disc not suitable for my Mac 10.7. After going through the installation process complete Mac fails to find the printer wirelessly after saying to unplug the USB cable. The printer indicates that there is a wireless connection to my router wireless of AOL, but still I get the message "select devices below" but having contracted the USB cable, there is no display device.

  ... Hello again.

  It seems now that HP Support have found the problem so let me give you some information.

  I called the Apple Technical Support on the advice of the staff of the local Apple store but it told me that it is acknowledged as a problem as Apple have already tried to solve the problem and failed he spent on HP.

  I spent 50 odd minutes on phone to the call center of Newcastle (which was fantastic) and now upward and the operation.

  We have downloaded 2 updates of for Mac and printer 5510 (firmware).  In the preferences system (Print & Scan) the file sharing box has been checked (and also ensured that the sharing printers, file sharing and the sharing of scan have been checked).  This has allowed to get up and running with print but then had a problem with scanning.  We then cut to reset (in that order)-router, Mac and printer, then turn it back on in reverse.  Then we have the source of installation of scan in the menu of applications under Hewlett Packard/HP Scan 3.

  I hope this helps.

  John

• Problems scanning with Photosmart 5510 on Yosemite Mac (OS 10.10)

  I recently spent a MacBook Pro to a MacBook Air Yosemite running. My printer/scanner was perfectly compatible with the old machine, but nothing else that headache has provided on the new.

  The printer actually works OK but the scanner consumed enormous amounts of time to fix it and still does not work.

  I have installed and reinstalled the driver current time more than I can count. Sometimes the HP utility freezes and has to be restarted. Sometimes it just hangs. Sometimes, I have a screen similar to the one below showing that it has connected to the scanner and activated, but when I go to scan, I absolutely zilch.

  Please help me solve this problem. I've posted about it a number of times, sent tech support several times and I wrote to the head of the tech group. I got response ZERO in five days and am almost ready to ban all products HP to my office to go always.

  

  Hi there @HVDesigner , welcome in the community

  I hope to be useful for the problems of scanning that you face with your new MacBook Air, Yosemite running. Before attempting any software troubleshooting more, I will suggest checking the material, reset the printer and the network (if you are connected).

  1 reset the printer, and then make sure that the printer is plugged directly into the wall, avoiding bars power and surge protectors. This ensures that the printer is full on and can help analyze. I was witness to a direct connection, only this type of fixing problem.

  Press the power button to turn the product on.
  With the product, unplug the power cord from the back of the product.
  Unplug the power cord from the wall outlet.
  Wait at least 15 seconds.
  Plug the power cord into the wall outlet.
  Reconnect the power cord to the back of the product.
  If the product does not light by itself, press the Power button to turn it on.

  2. try power cycling network devices:
  Turn off the printer and the computer and unplug the router for 1 minute (do not press the buttons on the router).
  Plug the router back in and wait another minute, turn on the printer and the computer.

  3. a copy to make sure that the printer is in good working condition to continue software troubleshooting.

  4. If copies of work without a problem, try the following steps in order:

  1. Mac OS X: how to reset the printing system
  2. Repair disk permissions
  3. Restart the Mac.
  4. Download and install the complete driver here: printer e-all-in-one HP Photosmart 5510d printer B111h/B111j full feature software and drivers
  5. In addition, to download this driver: HP v3.0 for OS X printer drivers

  5. try scanning with scans and software scanning HP should work now!

  If by chance the scans do not work, please, give us a call.

  Please contact our technical support at the 800-474-6836. If you do not live in the United States / Canada region, please click the link below to get help from your region number. http://WWW8.HP.com/us/en/contact-HP/WW-phone-assist.html

  Have a great Monday!

• Mac or Windows?

  I just bought Adobe Acrobat DC - it was supposed to be for Mac products. He came in as long as produce Windows - how do it changed?

  Hi Jay,.

  Probably the fastest solution is to contact customer service for every time that you bought from. They should be able to issue a refund, and help you to place the new order for Mac.

  -Dave

• Opening books

  I took hours to create a book in opening, I went to click on an icon representing a book purchase and now he says that they do more books? Did I miss something?

  Apple has stopped the development of opening more of one year previously, and now it fell support for print products as well at the end of March.  You can only order for Mac photo books, or save the PDF of your book on your disk and download a print service different like Presto of pictures.

• Slow Windows 95!

  Hi guys, I am facing a slow in my MacAir (OS X El Caption) since I had to stop it after some time of collapse. It took a lot of time to start over and ages for something else. I can't back up or do anything else with it! This happen to me since I bought the unit 3 years ago.

  Please advise on this.

  The startup disk may be necessary repair.

  Launch the disk utility application, which is located in HD > Applications > utilities

  Select the MacintoshHD on the left and then select the first aid tab and then click run.

  And even if you have the utility window to open disc, look on the right you will see: accessible to the general public

  Make sure that there is at least 8 GB of available storage space. If this isn't the case, you must delete the data to free up storage space in order to Mac can run fast again.

• Remove items from a context Menu added by an application

  I have an application installed on my Mac OS X El Capitan of synchronization of folders for a Synology NAS I have on my network.  This app has added a series of commands "copy to...". "in the menu contextual (right-click) to files and folders.  He also added a button in the finder window next to the search box that provides the same list of commands "copy to...". "If selected.  These are useless for me and background image upward with the context menu I use all the time for orders as open, open with, get info, etc.

  I asked Synology on this subject and they have no solution.  Their application must put those orders somewhere that the operating system is to make them.  Anyone know where it is and if it is possible to delete or prevent them to appear?

  I found this genre of similar issues related to standard orders of Mac it will the elements keyboard/shortcuts/service instructions and unchecking the list it.  But these commands are not displayed here.  If this seems not to be the solution.

  Any help is appreciated.

  Thank you

  Mark

  Have you tried in

   > system... Preferences > Extensions > here?

• Small rectangles showing that separate pages in PDF MultiPage with Capture of Image analysis?

  I'm having a problem of scanning. I'd appreciate it if someone could explain what is happening and show how to avoid it or how to fix it after the fact. I use a scanner large format HP Officejet 7610, a MacBook Pro running OS X Yosemite, v.10.10.1. I use Apple Image Capture app, v.6.6, for scanning software. I'm scanning of some newspapers, with text and photos on the pages that talk about 11 "x 14-3/4" in size. I'm doing a PDF multi-page, each about 10 percent, with a resolution of 300 dpi. Sometimes, when I scan a single page or several pages, one or more small rectangles of scan appear in the PDF file, following a normal page or between pages. In the Acrobat Reader software, this small rectangle looks like a box of small curious, much less a thumb on one side, and when the PDF file is displayed, the small rectangle is printed, too, as if it were a separate page. Why this rectangle is displayed in my scans? Is it possible to not drop it? After that he was a part of a multipage PDF document, is it possible to get rid of him, keeping the rest of the analysis?

  Hey there @Rudyard , welcome

  I read your post on digitization issues you encounter, and I want to help!

  Please try scanning with HP scanning software to see if it happens to the same problems of quality and if so, try the following steps in order:

  1. Mac OS X: how to reset the printing system
  2. Repair disk permissions
  3. Restart the Mac.
  4. Install the driver full features: series e-all-in-one HP Officejet 7610 Wide format full feature software and drivers
  5. Also install the driver Apple: HP v3.0 for OS X printer drivers

  I hope that help, let me know the results!

• To synchronize the iPad

  IPad has been synchronized to a PC (it has since been stolen)

  now, I ordered a Mac Air - I just change & synchronize?

  what my options?

  You have a copy of your iTunes library to copy the Mac iTunes library? If not then what you can redownload in stores (that will depend on if they are still in the store, and if you have moved the country from buying; tones and audio books can not be redownloaded) will appear in the purchase link: click your name / icon to the top right of iTunes then click purchased on the popup.

  To copy purchases non-iTunes (for example copied music from a CD) back to a device, or copy return purchases that cannot be redownloaded: recover your iTunes from your iPod or an iOS device

  For synchronization to a new computer: synchronization to a 'New' computer or replacing a hard drive "crashed"

• Scan on Macbook Pro does not.

  Hi, my MacBook Pro (OSX El Capitan) is no longer will allow me to scan documents. It connects to printers and prints still, but the scanning program that used to come to the top when I'm connected to a scanner appears more. I tried to reset the printing system, but that didn't seem to work.

  Thank you

  Is this scanner brand/model?

  Perhaps it is that you need a driver update from the supplier in order for Mac OS X to recognize the scanner device.

  If you use a third-party application it can while you need to update this application to work with El Cap.

  Many (most) scanners should work with the built-in scanner (System preferences-> printers and Scanners--> Scan) software

• 7525 HP: PRINTING ENVELOPES WITH MACBOOK PRO USING HP7525

  I'm trying to print envelopes of invitation with my HP using MacBook Pro 7525.  I tried the main tray, but I get an error message about the Photo tray.  I'll cancel the print job, and then try the Photo tray, but the envelope comes out without printing.

  Thank you

  If another program does not work, here are a few steps to try, in order:

  1. Mac OS X: how to reset the printing system
  2. Repair disk permissions
  3. Restart the Mac.
  4. Install the complete driver here: HP Photosmart 7520 e-all-in-one printer full feature software and drivers
  5. In addition, to download this driver: HP v3.0 for OS X printer drivers

  I have check the specifications of printers and A2 is a supported format.

  

  Good luck!

• I bought the wrong version of Adobe Elements

  How do contact someone to change the version of Windows to Mac?

  I thought I ordered the Mac version of Photoshop and Adobe Premiere elements but when I went to the download area its all windows?

  Hello

  Please see a product for another language or version of trading platform

  Hope that helps!

  Kind regards

  Sheena

• I have a Mac. How can I change the order of my favorites. It is not the same as a PC

  On my old PC, I could change the order of my favorites just by clink & do drag. On MAC, this does not happen. How can I change the order & how I can delete unwanted bookmarks?

  You can do it in the (library) bookmark manager.

  • Bookmarks > show all bookmarks
  • https://support.Mozilla.org/KB/how-do-i-use-bookmarks