OS Downgrade from 5 to 4.7 blackBerry Smartphones or lower in the Curve 8520

Similar Questions

• BlackBerry smartphone Factory Reset of the curve 8520

  In my Blackberry curve 8520 General settings option is not available as an option in the security settings, please help me in this case... For this reason, I'm not able to find the restore factory

  Read this article from RIM's Knowledge Base to reset your device to factory settings.
  KB18998 How to reset a factory default BlackBerry smartphone

• BlackBerry smartphones no synchronization between the curve 8520 & outlook 2010

  Hello community!

  I'm a newbie on this forum; I'm french, so my English is perhaps confused...

  Here's my problem detailed below:

  Info on the device

  carrier: Orange France - but I don't have internet on my laptop (I use it on the phone...)

  Information model: curve 8520; OS version: v4.6.1.314 (no provision)

  Apps and free space

  File: 142691188 bytes

  Installed apps and their version if possible.   (Go to settings, then Options, then applications): no

  The BT model/version device (you have to look at the BT device): what is it?

  BB Desktop Software: v7.1.0.41

  My question

  I checked some-related posts on this, but it's a little different.

  For my settings, I choose to sync from my PC to the Terminal, the only contacts & calendar with outlook profile.

  When you synchronize, it seems to fill up in the reading of the stage of the Microsoft Outlook calendar, and desktop software (v4.6) then goes very slow to play a recording and crashes after the reading of 222 results; then, it opens a window with 'Rim.Desktop.exe application error - the application generated an unhandled exception' (in french). I checked with the forums without finding a good solution.

  I followed the advice to cleanly uninstall Desktop Software with my previous settings, download the last (but identical to the one I had) version, re-installed, re-set my settings, and it hangs again.

  Any suggestions would be VERY APPRECIATED!

  Sincerely yours

  weyb

  Hello

  I am pleased to tell you that my pb seems resolved!

  What have I done?

  One of my colleagues told me that I could have too many folders in my calendar.

  So:

  -J' copied my outlook 2010 calendar - to have a backup, just in case...

  -J' erased all records of 1 August 2013: to do this, I searched for all meetings, sorted by end date and choose the one I want to remove (I noticed that I had a record displays a huge amount of time, but has not taken the time to study)

  - and I started the synchronization; I have no more error message, I noticed that I was still about 1000 records schedule, but it synced without any pb

  -J' checked on my device and recordings are here!

  so, I don't know if it's a problem with the number of records, or with registration multiplied by XXX...

  As it seems to work now, I won't try your solution yet ("if it ain't broke... ») !

  Thank you very much for your help! I'll keep this thread in my archives!

  best regards to you all

  Bruno alias weyb

• Email to blackBerry Smartphones being read on the Curve 8520 and yahoo

  I had to reconfigure my email yahoo on my curve.

  before when I read my yahoo mail on my phone, it should be read on my account when I am logged in. now when I read the messages on my phone, my yahoo account think he has read. How can I change this?

  Hello

  You probably want to make sure that full reconciliation 2-way is configured according to this KB.

  Good luck!

• Volume headset from blackBerry Smartphones and clarity on the curve

  Hi all

  I've been a user of Razr for quite a while and am very close to having bought a BlackBerry Curve of Alltel. Before I do, I really have your contribution to this:

  Because I spend a LOT of time making phone calls and work in a noisy environment, the earphone volume and clarity are VERY important to me. I'm not sure if the curve can give me the benefits of a great smartphone AND a great phone in terms of call quality.

  Can you give me your opinion on the earphone volume and clarity compared to the Razr (I currently use V9) and also if you think that because the tip is located a little further from your mouth against a flip style phone that it might cause problems in a noisey environment. Ive had before cell phones, which were weak in terms of call quality and its REALLY frustrating.

  Thanks again for you input. This will help me make the right decision!

  my best,

  Rick

  of all the greatness that is my BB, the listener and the quality leaves much to be desired.  If the volume is too high, cracking bad.  I use it mainly in the car and have bluetooth through the stereo, so in the car, it is not a problem for me.

• BlackBerry Smartphone keyboard lock icon disappeared (curve 8520)

  Hello

  I have recently supported a Blackberry Curve 8520 - I noticed that, once I had connected to my PC via Blackberry Desktop Manager, the icon for the keyboard lock has been removed from the menu.  I looked in the obvious places in the Options to try to restore the icon but can't see anywhere that allow me to ths.  I was also looking for hidden objects, but nothing seems more to be hidden.

  Is it possible to restore the icon?

  Thank you all.

  You may update the software? The lock has changed in the latest versions of the software in all areas for the devices.

• Internet email blackBerry Smartphones account setup for the curve 9320

  I bought this new Blackberry Curve 9320, but I'm not sure how to set up my Gmail account in it.

  When I click on email accounts in the Setup program, it forces me to activate a business account which I have apparently not. When I click on email Account Management options Messages, a box appears and says "cannot open the e-mail setup application. Contact your wireless service provider. »

  You need the BlackBerry data service on your line.  You will need to associate your BlackBerry with your data service account.  And the service books must be pushed and received by the device.  Sounds complicated but it isn't.   Talk to your service provider.  Make sure you have a regular signal good mobile network if you receive service books.   Then use the configuration of e-mail again and you will see the option to add the Internet e-mail.

• BlackBerry smartphone security wipe on bb curve 8520

  Hello everyone, I had a question about the erasure of BlackBerry security.

  I wonder if during the erasure of security ('emails, conctats etc.' and 'user installed applications' checkboxes checked) my sms messages will be deleted...

  I have to take my camera to a friend, do you find security secure erase?

  Yes, security wipe is the sure way to rid your system of all it's data. Do not remove the installed user applications as the wipe will erase the data in applications, but not applications. However, you can delete the user installed applications if you wish.

• BlackBerry Smartphones without attachment in the transmission of emails

  When sending emails with attachments, attachments do not go through.

  No idea why?

  Hello and welcome to the community!

  Here's a knockout who deals with this error:

  • KB10509 E-mail messages with attachments sent from the BlackBerry smartphone are received without the attachment

  I hope that it contains something useful! There are also several existing threads on this site, which discuss exact error... your opinion of those who may prove useful, and a search of this website, by using the error message, error code or symptom, should reveal all the existing threads that are applicable to you.

  Good luck and let us know!

• BlackBerry Smartphones Google sync on the blink?

  Hello

  I just deleted google sync app to my BB and took the advice of RIM here to allow syncing of my BB calendar with my google calendar - http://btsc.webapps.blackberry.com/btsc/viewdocument.do?noCount=true&externalId=KB24204&sliceId=2&cm...

  However, despite advice it is certainly not true that "contributions sent the BlackBerry smartphone are synchronized with the calendar based on the web in a few seconds." I saw an entry on gmail after 10 minutes and I'm still waiting for the others.

  Is there a known issue with this? I have no problem with the network at all.

  Thank you

  Luke

  If please try reebooting your phone and connect to your google calender after 5 minutes.

• Interference from another device in bbm blackBerry Smartphones

  Hi, a while back, my blackberry curve 9300 was stolen. I then had the phone blacklisten via my ISP, and my camera erased using blackberry Protect? I also bought a new blackberry curve 9300 and restored all my data from my old blackberry id. Everything worked fine until about a month after my old phone was stolen. Everything was fine except I now im my bbm interference. My profile picture is often changed and I get contacts without confirming them. After a few days to deal with the technical support told me that the phone must be put to the index with blackberry as well as my ISP. I was also told that this process had never been done before, and the chance to get with my phone was not very high. The reason was that the technical support should send a request to blackberry on the blacklist of the bb id, an e-mail.

  I don't know if the person using my old stolen phone can read my messages or see my contacts, but either way I feel as if my private life has been violated and liked to feel safe using bbm surveys.

  What can I do? Maybe remove the code from my blackberry and register in the register using the same email?

  Thank you very much

  Peter

  Hello

  You change the username - BBID

  • KB28060 How to change or update a BlackBerry ID user name on the site Web de BlackBerry ID
  • KB32514 How to change or update a BlackBerry ID user name on a BlackBerry smartphone

• BlackBerry smartphones impossible to update the applications after returning from deployment

  I really send an SOS to you all, but right now I need help.  I've just returned from a seven-month deployment and was not able to use my new 2 "BOLD" for the duration of my output.  I forgot my answer to the question on my security question and impossible to reset my password.  Who should I contact to get a discount to re-set for my account?

  Hi and welcome to the forums!

  If you are referring to the security password to unlock your device, you will not be able to recover it or changed it. You will have 10 attempts to open it and then our device will perform a security wipe.

  If you are referring to your selection of the site password BIS forgotten password. You will receive a PIN message with your password.

  If your device does not work, use the attached link to get all the necessary information and then call your operator.

  Thank you

  Bifocals

  KB10385 Several attempts to enter a password prompt a warning that data will be erased from the BlackBerry smartphone

  KB04665 NSE, MEID, ICCID, IMEI, IMSI, PIN and SIM

• BlackBerry smartphone how to install the new language? == > french

  By mistake I delete all my blackBerry Bold 9900 formulations.

  Rest than English.

  I would add yet another language ==> french example...

  In desktop software, I don't have in Applications: "Language and support of entry" to choose...

  Hello and welcome to the community!

  The easiest way is, on a PC (you can not do on MAC):

  (1) make sure that you have a current backup and your BB complete... you can find the instructions at the link in my auto-sig below.

  2) uninstall all the BB OS packages from your PC,

  (3) make sure you have the BB Desktop Software already installed

  • http://us.BlackBerry.com/software/desktop.html

  (4) download and install on your computer, the BB OS package you want:

  • http://us.BlackBerry.com/support/downloads/download_sites.jsp
  • If all you want are the levels of BONE, it is first sorted by carrier - the carrier supports, your search will be fast. However, some carriers are much slower than others to release updates. To really get the package up-to-date OS for your BB, you need to dig through and find all businesses that support your specific model BB and then compare the BONE levels they support.
  • Use this KB to help you choose the good alternative OS to include the language you want:
  • • Article ID: KB05305 Location of support for BlackBerry smartphones

  5) remove all copies of the SELLER on your PC. XML... There will be at least one and maybe 2, and they will be located in the same way or to (it changes based on your version of Windows) these files:

  • C:\Program Files (x 86) \Common Files\Research In Motion\AppLoader
  • C:\Users\(your Windows username) \AppData\Roaming\Research In Motion\BlackBerry\Loader XML

  6 (a) to change your level of BB OS installed (at level or lower), you can run the Desktop software and connect your BB... the software should offer the operating system package you have installed on your PC.

  6 (b) or, for recharging your BB OS level installed as well to change, work around the Desktop software and use the CHARGER. EXE directly, through step 2 in this process:

  • http://supportforums.BlackBerry.com/T5/BlackBerry-device-software/how-to-reload-your-operating-syste...
  • Note Although written to "recharge" and the storm, it can be used to upgrade, downgrade or recharge any BB device model - depends on the operating system package you download and install on your PC.

  If, during the process of 6a or 6 b, your BB has an error '507', simply unplug the USB of the BB cord and reinsert it. do nothing else... This should allow the installation to continue. During the process, when it presents you with the screen of the things Application Loader to install on your device, make sure to develop options and select all items that relate to your desired language.

  Once the operating system is loaded, you can proceed with the activation of the language you want and restoring your backup (on the device).

  If you are on a MAC, you are limited to only your sanctioned carriers OS packages... but can still use any level they currently have to sanction. See this procedure:

  • KB19915 How to perform a clean reload of the smartphone BlackBerry using BlackBerry Desktop Software application software

  Good luck and let us know!

• Wipe data security blackBerry Smartphones - how to restore the mail application?

  Feature: BB Torch 9800.

  Provider: t-mobile.

  I had problems with my gmail set up.  I could not send / receive.  Message "blocked service."

  I did a Wipe of security under option.  Now, my Mail app icon is gone.

  If I go into setup - mail accounts, I see the Internet mail option.  It asks me to enter the account of the company, I do not agree.

  1. how to restore the Mail app?

  2. is it possible to do a hard reset of the device to factory default as a new phone?

  3. wonder if I can use this BB torch for email via Wifi only (not the cell provider data service) as an iPod Touch?

  Thanks for your help!

  Hello and welcome to the community!

  email_dc wrote:

  1. how to restore the Mail app?

  With a strong carrier network (for example, not only WiFi), I suggest the following steps, in order, even if they seem redundant to what you have already tried (steps 1 and 2, each should result in a message from your BB... Please wait just before moving on to the next step):

  1) register HRT

  • KB00510 How to register a BlackBerry smartphone with wireless network
  • Please wait a 'registration' message reach your Messages application

  2) Remove and return Service books

  • KB05000 Remove the maintenance book for the BlackBerry Internet Service email account in the BlackBerry smartphone
  • If you do not have access CMIME, continue deleting
  • KB02830 Send the directories for the BlackBerry Internet Service
  • Please wait "the Activation' Messages, one per already configured e-mail account, arrive in your Messages. If you have not already configured email accounts, please wait 1 hour.

  3) restart

  • With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot-~ 5 minutes...
  • See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  I hope that will move things again for you! If this isn't the case, then you should contact your mobile provider for formal support.

  email_dc wrote:

  1.

  2. is it possible to do a hard reset of the device to factory default as a new phone?

  There are several methods (which, BTW, no I believe to be useful to your situation):

  • KB16307 Actions performed by the BlackBerry smartphone during the removal of the user stored and application data
  • KB14058 How to delete all data and applications in the smartphone BlackBerry using the security option wipe
  • KB31291 How to reset a BlackBerry smartphone to factory using BlackBerry Desktop Software Settings
  • KB29847 How to charge a BlackBerry smartphone without using the BlackBerry Desktop Software

  email_dc wrote:

  1.

  2.

  3. wonder if I can use this BB torch for email via Wifi only (not the cell provider data service) as an iPod Touch?

  N ° of BB devices lack a complete email client on them. Instead, they depend on the BIS service to provide messaging functionality. BIS is active when you have also listed Internet/personal email where you currently see only Enterprise. All services of BIS, are sent to the device via data carrier network... contact them are therefore the right approach to discover why their network is no longer to deliver to you the services that you pay for.

  Good luck and let us know!

• BlackBerry smartphones impossible to update the information of your BlackBerry ID account.

  Hello

  Help me solve this problem.

  While I open the device-> BlackBerry ID account, I received the message "Unable to update the information of your BlackBerry ID account."

  I even finished the hard reboot by removing the batteries. We always get but same error.

  My emails work. BBM works.

  But, my World Apps, BlackBerry ID account, Protect does not work on the device. but able to access from the site.

  Dear all,

  Today, I found the solution. His works now.

  Go to BlackBerry protect-> Stop BlackBerry Protect?

  As I click on this button, BlackBerry ID is displayed to confirm the password. I put the password and proceed to the next.

  The BlackBerry has finally started to protect. Amaging its starts working.

  I checked the device--> BlackBerry ID: it works also.

  Somehow, I found the solution.