OSX El Capitan downloaded but does not install

HI, I'm trying to improve Yosemite 10.10.5 to El Capitan on an iMac 2010.  Apple Store shows that El Capitan is "downloaded", but it does not seem to pass to install on its own.  I have to do something to start the installation?  He showed "Uploaded" for more than 3 hours.  I recently reformatted my hard duct so there is more than 425 GB of available space.  Thanks for any help you can provide.

What are you download if erase you the drive? Without an active operating system the downloaded file has never been saved, and cannot work. You should have left well enough alone. You will need to install a version of Mac OS X to upgrade to El Capitan. If your computer comes with Lion or later version, you can do a Net recovery:

Installation of the net recovery of El Capitan

  1. Restart the computer. Immediately after the chime, press Command + Option + R until a globe appears.
  2. The Utility Menu appears in 5 to 20 minutes. Be patient.
  3. Select disk utility, then click on the continue button.
  4. When loading disk utility, select the drive (generally, the entry Out-bumpy) in the list aside.
  5. Click the Partition tab in the main window of disk utility. A panel will fall.
  6. Set the GUID partition scheme.
  7. Define the type of Format Mac OS extended (journaled).
  8. Click on the apply button, then click the fact when it is active.
  9. Quit disk utility and re-enter the Utility Menu.
  10. Select reinstall OS X and click on the continue button.

This should install it the version of Mac OS X that has been previously installed when the computer was new.

Tags: Mac OS & System Software

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