Our blackBerry Smartphones e mail of the non-visible Office on BB

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• BlackBerry smartphone App world is the non-touchscreen version intended for the other BB

  My app world is the version of no touch screen on my storm 2.  He changed this month, when I downloaded an upgrade to this topic.  I tweeted RIM on this subject and they told me to uninstall it and download it again.  This did not make a difference however.  And now that RIM haas updated twitter, which also spent in the version for non touchscreen phones and can't do the good version to which either.  It's strange because all the other stuff I download from app world are the version of the storm, even after he screwed up.

  No one knows how to fix?  As I said, I tried put it back and stuff loads of times but it didn't work!

  He had the key board all the time, as if it were a BB with a correct key rather the touchscreen.  This meant scroll and everything was different.  I thought about it though, in compatibility mode had been activated for some reason any, when I downloaded the update.  Same thing happened to twitter by RIM.  Once I disabled it, he returned to be the version intended for the storm 2.  I'm hopeless with technology, took me almost a year to fix it!

• BlackBerry Smartphones without attachment in the transmission of emails

  When sending emails with attachments, attachments do not go through.

  No idea why?

  Hello and welcome to the community!

  Here's a knockout who deals with this error:

  • KB10509 E-mail messages with attachments sent from the BlackBerry smartphone are received without the attachment

  I hope that it contains something useful! There are also several existing threads on this site, which discuss exact error... your opinion of those who may prove useful, and a search of this website, by using the error message, error code or symptom, should reveal all the existing threads that are applicable to you.

  Good luck and let us know!

• BlackBerry Smartphones e-mail settings will not open

  I was out of my service area of AT & T for the weekend and not allowed access to a 3 G network.  When I came back, my e-mail folders does not open and the screen freezes.  Is the only way to exit the screen to reset, but the e-mail folders will still not open.  Any helpful thoughts?

  Hello!

  I suggest the following, in order, even if they seem redundant to what you have already tried (steps 1 and 2, each should result in a message to your BB to come...) Please wait for this before moving on to the next step):

  (1) registry HRT

  • KB00510 How to register a BlackBerry smartphone with wireless network

  (2) remove and return Service directories

  • KB05000 Remove the maintenance book for the BlackBerry Internet Service email account in the BlackBerry smartphone
  • KB02830 Send the directories for the BlackBerry Internet Service

  (3) restart to take batt

  • Each time a random strange behavior or slow creeps, the first thing to do is a battery pop reboot. With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  I hope that will move things again for you! If this isn't the case, then you should contact ATT to formal support.

• BlackBerry Smartphones Google sync on the blink?

  Hello

  I just deleted google sync app to my BB and took the advice of RIM here to allow syncing of my BB calendar with my google calendar - http://btsc.webapps.blackberry.com/btsc/viewdocument.do?noCount=true&externalId=KB24204&sliceId=2&cm...

  However, despite advice it is certainly not true that "contributions sent the BlackBerry smartphone are synchronized with the calendar based on the web in a few seconds." I saw an entry on gmail after 10 minutes and I'm still waiting for the others.

  Is there a known issue with this? I have no problem with the network at all.

  Thank you

  Luke

  If please try reebooting your phone and connect to your google calender after 5 minutes.

• Your device blackBerry smartphones does not satisfy the requirements of the system

  Hi, I just bought the curve 3G and I am trying to download app world but I get the message «Sorry, your device does not meet the system requirements that are needed to support Blackberry App World» I checked and I meet all the requirements. I am from Cyprus, having a service plan with MTN, greater than 4.5 and trackpad software version. Do you know what could be the problem?

  A BlackBerry data plan is required to use many features on your BlackBerry.  Basically, without a BlackBerry data plan, just what you can do is to call and send text messages.  Everything else, including BlackBerry Messenger, e-mail, surf the internet, requires additional features of a BlackBery data plan.  The plan that you currently have, even with the internet, is not sufficient on your BlackBerry phone.

  Different carriers have different levels of plans so make sure you tell your carrier you want to do on your phone so that the right plan can be proposed to you.

  I hope it explains quite well for you.

• Wipe data security blackBerry Smartphones - how to restore the mail application?

  Feature: BB Torch 9800.

  Provider: t-mobile.

  I had problems with my gmail set up.  I could not send / receive.  Message "blocked service."

  I did a Wipe of security under option.  Now, my Mail app icon is gone.

  If I go into setup - mail accounts, I see the Internet mail option.  It asks me to enter the account of the company, I do not agree.

  1. how to restore the Mail app?

  2. is it possible to do a hard reset of the device to factory default as a new phone?

  3. wonder if I can use this BB torch for email via Wifi only (not the cell provider data service) as an iPod Touch?

  Thanks for your help!

  Hello and welcome to the community!

  email_dc wrote:

  1. how to restore the Mail app?

  With a strong carrier network (for example, not only WiFi), I suggest the following steps, in order, even if they seem redundant to what you have already tried (steps 1 and 2, each should result in a message from your BB... Please wait just before moving on to the next step):

  1) register HRT

  • KB00510 How to register a BlackBerry smartphone with wireless network
  • Please wait a 'registration' message reach your Messages application

  2) Remove and return Service books

  • KB05000 Remove the maintenance book for the BlackBerry Internet Service email account in the BlackBerry smartphone
  • If you do not have access CMIME, continue deleting
  • KB02830 Send the directories for the BlackBerry Internet Service
  • Please wait "the Activation' Messages, one per already configured e-mail account, arrive in your Messages. If you have not already configured email accounts, please wait 1 hour.

  3) restart

  • With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot-~ 5 minutes...
  • See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  I hope that will move things again for you! If this isn't the case, then you should contact your mobile provider for formal support.

  email_dc wrote:

  1.

  2. is it possible to do a hard reset of the device to factory default as a new phone?

  There are several methods (which, BTW, no I believe to be useful to your situation):

  • KB16307 Actions performed by the BlackBerry smartphone during the removal of the user stored and application data
  • KB14058 How to delete all data and applications in the smartphone BlackBerry using the security option wipe
  • KB31291 How to reset a BlackBerry smartphone to factory using BlackBerry Desktop Software Settings
  • KB29847 How to charge a BlackBerry smartphone without using the BlackBerry Desktop Software

  email_dc wrote:

  1.

  2.

  3. wonder if I can use this BB torch for email via Wifi only (not the cell provider data service) as an iPod Touch?

  N ° of BB devices lack a complete email client on them. Instead, they depend on the BIS service to provide messaging functionality. BIS is active when you have also listed Internet/personal email where you currently see only Enterprise. All services of BIS, are sent to the device via data carrier network... contact them are therefore the right approach to discover why their network is no longer to deliver to you the services that you pay for.

  Good luck and let us know!

• Erase data blackBerry Smartphones BB9900 problem is, the restored data to office, work - can receive e-mails, do not send

  Had problems after synchronization and backup, 9900 wouldn't restart, was able to complete wipe through restorative local mobile (Brisbane, Australia).

  restore all data desktop, everything works, receive/send txt, phone.

  receive emails, can not answer or create new messages.

  Message: 'no message service set up, you will be directed to the configuration wizard to configure an e-mail account. fact that then 'check updates'

  then ask name Blackberry user Id (email address) I entered

  then Blckberry ID password I grabbed what I thought was correct.

  I used the same password I use for the BB9900, but is not accepted, and continues to ask for ID and password, I saw that if the BB has been "erased" which a new ID? Password must be registered. Tried to register again, would not.

  I stil have a Torch 9800, I used as a phone, which still works without problem ID/password for backup.

  What can I do with the Bold 9900 so he could leave e-mail send/reply.

  Thank you

  Hello

  Coussona1943 wrote:

  I used the same password I use for the BB9900

  If by that, you mean your device lock password, these powers are separated. ID of BB is the way that you associate your BB to BB - VRD and contains accreditation is very clean, which are separate from your password locking device, your credentials from the account of electronic mail and all other things.

  It seems that you do not know your credentials BBID, forcing you to reset the password:

  • KB28685 How to reset the BlackBerry ID password by using the password recovery question

  Note carefully that the reset password email is not, for reasons of security, delivered to your BB... so you will need to access non - BB to the e-mail account associated with your BB ID.

  Good luck!

• BlackBerry Smartphones e-mail synchronization - problems sending/reception of the BB and Hotmail emails

  Emails sent from the computer using Hotmail do not appear in the BlackBerry smartphone. However, e-mails sent using BlackBerry device appears in the device as well as in Hotmail and the same is true for all incoming mail. The only question is sent with mail from Hotmail, which items do not appear in the device. I tried options email reconciliation, but the problem persists.

  For your info, I use BlackBerry Torch 9800 and my ISP is Etisalat in the United Arab Emirates.

  Hi and welcome to the Forums!

  From what you describe, it's WAD - work as designed... see this KB for reference:

  • KB05133 Features of the BlackBerry Internet Service email reconciliation

  Good luck!

• BlackBerry smartphones AOL mail icon on the home screen / globe upstairs with the #2 to the left of it does mean?

  Hello

  I just got my phone this week. I loved this day! I am just confused with some things...

  First of all:

  I have my email to work for me and I have a gmail icon just to mail on the home screen. Is there a similar app AOL mail? or is the AOL Search icon only downloadable icon to the home screen?

  Second:

  On my phone, there is a world high above with the #2 in the left of it... My sister and my brother has the exact same phone me as long as they don't have it. what it means?

  THANKS FOR YOUR HELP!

  Nilda

  If you use Gmail app. As much as I know there is no BB AOL application itself like Gmail app.

  But you can incorporate into your AOL via BIS account (http://na.blackberry.com/eng/support/software/internet.jsp) and gmail account can be integrated in the same way. This way, your e-mail will be pushed the same corporate e-mail, without having to chk mailed on the app.

  Can you be a bit more descriptive on your 2nd quest?

• Icon blackBerry smartphones e-mail accounts in the Setup program is frozen

  Hi, im using the torch and was able to set up my email on the pc, but he asked me to perform the activation of the security on my phone when I went in Configuration > e-mail accounts, the icon does not open, it seems that its frozen food. I open the other icons (i.e. Instant Messaging, bluetooth etc) in the same folder.

  Appreciate any help

  Thank you

  Hi and welcome to the Forums!

  Each time a random strange behavior or slow creeps, the first thing to do is a battery pop reboot. With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  Best!

• BlackBerry smartphone password reset after the end of support

  I have no more phone support.

  My old password does not work.

  I can't get my ID blackberry for work.

  I want to just this device to open.

  This means that you have your employers device, they have you removed from their network and forced a new password to you. You can call to ask what is the password.

  BUT, probably, their intention to reset the password is for you to do a wipe of the device security so that none of the persistent employer email, data, etc., remain on this device.

  After clearing security, you end up with essentially a new, fresh, device with no previous, ready to install as a personal device data.

  Read this article from RIM's Knowledge Base to reset your device to factory settings.
  KB18998 How to reset a factory default BlackBerry smartphone

  See the article in the Knowledge Base RIM here for more information about how to remove an it strategy. See method 3 in the link:

  KB14202 How to remove a policy from IT to a BlackBerry smartphone

• Deleted mailbox of blackBerry Smartphones that appear in the messages folder

  I have a Bold 9900. I deleted my boxes to the letters but its always appearing in the Messages folder. Its so annoying can someone please help :-(

  Still confused, because I do not see you. By "record", I assume you mean the separate E-mail icon that was created when you went ahead and created the email account this time again? When it works correctly, you have really no duplicates - instead, you have the same email showing in two different places... one 'mirror' of the other, in a sense.

  But in fact should not do, however, so I'll notify then what do you is of (please, this time, to do this and nothing more!):

  1. Remove all THE email accounts of this device
  2. Perform a battery pull reboot
  3. Drive again the steps of the post 4 above (this time, however, please tell me that "done you these steps"... Please confirm each step translates exactly as I indicated above)
  4. Delete your database of Messages (note that this will delete probably all messages, including SMS history... you have to be careful because you realize this)
     • KB10167 How to clear data from the BlackBerry Smartphone user
  5. Perform another batt-pull reboot
  6. Now return to your email on your device and see if now works normally

  Good luck and let us know!

• BlackBerry Smartphones E-mails from gmail is not on Blackberry

  Because I had problems with my other email account, I recently "moved" my correspondence email business to my gmail account, I had rather used as a backup before. I had both my accounts put in place on my blackberry and I remember them both increased and works well, but I cannot say with certainty that I have rarely received emails on gmail.

  The problems I have now (I had also, at the same time re - configure my blackberry, but everything should be ok now) is that the gmail account is not working properly after the installation. At first, it seemed to work pretty well, but now it's extremely erratic, at best, with a few emails that crosses and their reception by the blackberry, not at all and if yes with a delay of up to a few days (!).
  This makes the combination of my now main mail to gmail account and my blackberry on which I rely heavily for communication when I'm out of the House completely unusable.

  I have heard and read (even if for the most part in internet posts that are a few years old) it seems to be a problem running with gmail and blackberry accounts. Is - this irreparable?

  Is there a solution?

  If all else fails, use a new account (new) would be the only alternative left - which would be a messaging provider that matches 100% with the blackberry e-mail program?

  Thank you very much!

  Hello and welcome to the community!

  With a strong carrier network (for example, not only WiFi), I suggest the following steps, in order, even if they seem redundant to what you have already tried (steps 1 and 2, each should result in a message from your BB... Please wait just before moving on to the next step):

  1) register HRT

  • KB00510 How to register a BlackBerry smartphone with wireless network
  • Please wait a 'registration' message reach your Messages application

  2) Remove and return Service books

  • KB05000 Remove the maintenance book for the BlackBerry Internet Service email account in the BlackBerry smartphone
  • If you do not have access CMIME, continue deleting
  • KB02830 Send the directories for the BlackBerry Internet Service
  • Please wait "the Activation' Messages, one per already configured e-mail account, arrive in your Messages. If you have not already configured email accounts, please wait 1 hour.

  3) restart

  • With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes.
  • See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  I hope that will move things again for you! If not, then you should try remove and re-add your configurations for the relevant accounts.

  In addition, with GMail, you must be sure to have a good setting inside GMail. Via PC/browser, you control what GMail is facing the internet for your account (POP, IMAP, or both). I always recommend that you turn OFF POP and turn on IMAP in Gmail. Then set up fresh for your BB and you will have the 'best' available (IMHO) settings for GMail.

  Otherwise, you should contact your mobile provider for formal support. What you describe certainly shouldn't happen on a regular basis (even if we must all accept the intermittent nature of everything on the internet).

  Good luck!

• BlackBerry Smartphones unable to continue the session to move email yahoo to new BB

  in managing Email accounts, I can access my e-mail with my BB username and password settings, a new BB device is detected and I can choose to move my e-mail account, but I get the following error after I entered my e-mail password and select 'enable '. :

  "Sorry, impossible to continue your session.  Please log in again. »

  Please notify.

  G

  So... is this a new BlackBerry smartphone for you?

  Please try this, using your BlackBerry browser...

  Go to mobile.blackberry.com

  Scroll down to Communication and e-mail.

  Choose the appropriate email, configure the options.

  It works for you?