Our computer has been locked because of a scam of the Cheshire Police by telling us that we must pay a fee to get it unlocked. Can you help me?

The page shows that his United Kingdom police which includes the service of Cheshire Police and the Metropolitan Police, in us saying that we have committed an offence and asking for £100 to unlock the computer.  If not paid within 72 days he will remained locked.

Computer has been infected with malicious software.

There is nothing to click to remove this page to completely turn off the computer.

Can you help me, please?

Thank you

Heather

Take a look at this site for some good information on the removal of virus/malware.

http://www.selectrealsecurity.com/malware-removal-Guide/

I hope this helps.

Tags: Windows

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