Our IT Department is we reclassification of CS6 to CC. They are in Singapore, and we are in Malaysia - so they sent us a serial number. However, I can't understand how to do this with a serial number. Of course, we can download the CC desktop application
Can someone tell me how I should go all the foregoing?
Cloud programs don't use serial... numbers you, connect you to your cloud account paying to download & install & activate... you may need to sign out of the cloud and restart your computer and log into the cloud for things to work
Cloud Plans https://creative.adobe.com/plans
Download & install instructions https://forums.adobe.com/thread/2003339 can help
Also go to https://forums.adobe.com/community/creative_cloud/creative_cloud_faq
Tags: Adobe
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Greetings Dani56777,
Thank you for using communities Support from Apple!
I understand that you run Windows 10 and you must update iTunes to the latest version so that your iPhone will be recognized when connected. I do not know if you receive an error when you try to update iTunes or not.
If you need information on how to update iTunes, please follow the instructions in the following link.
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-includes a way to go to a page to download the Adobe programs if you do not have a disk or drive
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