Outlook Express 6 - cannot create/reply/response/front/or all open emails received; message error "an error has occurred."

1. when I try to create an e-mail, or reply, or reply all or forward, or open an email received, get the error message "there was an error opening this message. An error has occurred. »

2. when I try to open the address book, get the error message "the address book cannot be installed correctly."

3. when I try to open the address book, get error message 'the address book failed to load. Outlook Express is configured incorrectly, please re - install. »

Had a major power outage 6/28; power finally restored 7/3 but had to reconfigure Outlook Express but also a number of other programs, including the password for computer access.

This article is quite old: http://support.microsoft.com/kb/191946 but if you search for *.wab which will give you the address book, and it is probably corrupted.  You can click on it and check whether it is open or not.  If not, then look for * ~ * and who will be the backup of the address book.  Try to rename to give it a file extension wab and if it opens when you click it, and then replace the bad with it.  Otherwise, remove the old one and see if that fixes it.  You might be best by clicking file | Identities and setting a new identity and then see if it works fine.  If Yes, then you can import the old identity.

See Bruce's wider response also here: http://answers.microsoft.com/en-us/windows/forum/windows_xp-networking/the-address-book-failed-to-load-outlook-express-is/d6a4dea7-c936-4925-a66a-33042bac5fe1

Steve

Tags: Windows

Similar Questions

  • Outlook Express 6 - cannot send messages

    XP (Service Pack 3)

    Receives the following message when you try to send: an unknown error has occurred. Protocol: SMTP, Port: 0, secure (SSL): no, error number: 0x800C012F

    Also, when I try to open my 'Sent Messages' folder I see the following:

    Folder could not be displayed

    Outlook Express could not open this folder.

    Possible causes are:

    • Low disk space.
    • Not enough memory.

    Outlook Express

    Thank you to everyone out there for your help!

    You have apparent dbx file corruption in sent items and possibly the Outbox.

    Spend most of your messages out of the Inbox, and then create the new box of sent, and sent items files after you move the messages you want to save to a local folder that you create.

    Tools | Options | Maintenance | Store folder will reveal the location of your Outlook Express files. Note the location and navigate on it in Explorer Windows or, copy and paste in start | Run.

    In Windows XP, Win2K & Win2K3 the OE user files (DBX and WAB) are by default marked as hidden. To view these files in Windows Explorer, you must enable Show hidden files and folders under start | Control Panel | Folder Options icon | Opinion, or in Windows Explorer. Tools | Folder options | View.

    With OE closed, find the DBX files for the items in the Outbox and sent and delete them.  New ones will be created automatically when you open OE.

    After you're done, followed by compacting your folders manually while working * off * and do it often.

    Click Outlook Express at the top of the the folder tree so no folders are open. Then: File | Work offline (or double-click on work online in the status bar). File | Folder | Compact all folders. Don't touch anything until the compacting is completed.

    General precautions for Outlook Express:

    Do not archive mail in the receipt or sent items box. Create your own user-defined folders and move messages you want to put in them. Empty the deleted items folder daily. Although the dbx files have a theoretical capacity of 2 GB, I recommend all a 300 MB max for less risk of corruption.

    Information on the maximum size of the .dbx files that are used by Outlook Express:
    http://support.Microsoft.com/?kbid=903095

    Disable analysis in your e-mail anti-virus program. It is a redundant layer of protection that devours the CPUs, slows down sending and receiving and causes a multitude of problems such as time-outs, account setting changes and has even been responsible for the loss of messages. Your up-to-date A / V program will continue to protect you sufficiently. For more information, see:
    http://www.oehelp.com/OETips.aspx#3

    Why you don't need your anti-virus to scan your email
    http://thundercloud.NET/infoave/tutorials/email-scanning/index.htm

    Note that for some AV programs, it may be necessary to uninstall the program and reinstall in custom Mode and uncheck analysis when the option is the result of e-mail messages.

    Compact often as specified above.

    And backup often.

    Outlook Express Quick Backup (OEQB Freeware)
    http://www.oehelp.com/OEBackup/default.aspx

  • Error: 0X0800C0133 with Outlook Express and cannot receive e-mail

    An unknown error has occurred with my Outlook Express and I can't receive emails. It is erroe 0X0800C0133. Please I need help on how to remove it and fix my Email

    It would be useful also (in terms of it being assistance), if you can insert your message standard on this subject as it goes in detail on the issue, than my comment and the topic of the thread inside error number, many perhaps find via search.

    Thank you

    Steve

  • Outlook Express 6 just ate the value of year of my emails. They seem to have disappeared. This happened after I was asked if I wanted compact (or was it archive?) my emails.

    Outlook Express 6 just ate the value of year of my emails.  They seem to have disappeared.  This happened after I was asked if I wanted compact (or was it archive?) my emails.  All hope of recovery?

    Thank you!

    Please read this in its entirety. It includes the restoration of the trash.
     
     
    Two reasons the most common for what you describe is disruption of the compacting process, (never touch anything until it's finished), or bloated folders. More about that below.
     
    Why OE insists on compacting folders when I close it? :
    http://www.insideoe.com/FAQs/why.htm#compact
     
    Why mail disappears:
    http://www.insideoe.com/problems/bugs.htm#mailgone
     
    Recovery methods:
     
    If you are running XP/SP3, then you should have a backup of your dbx files in the Recycle Bin (or possibly the message store), copied as bak files.
     
    To restore a folder bak on the message store folder, first find the location of the message store.
     
    Tools | Options | Maintenance | Store folder will reveal the location of your Outlook Express files. Note the location and navigate on it in Explorer Windows or, copy and paste in start | Run.
     
    In Windows XP, the .dbx files are by default marked as hidden. To view these files in the Solution Explorer, you must enable Show hidden files and folders under start | Control Panel | Folder options | View.
     
    Close OE and in Windows Explorer, click on the dbx to the file missing or empty file, then drag it to the desktop. It can be deleted later once you have successfully restored the bak file. Minimize the message store.
     
    Open OE and, if the folder is missing, create a folder with the * exact * same name as the bak file you want to restore but without the .bak. For example: If the file is Saved.bak, the new folder should be named saved. Open the new folder, and then close OE. If the folder is there, but just empty, continue to the next step.
     
    First of all, check if there is a bak file already in the message. If there is, and you have removed the dbx file, go ahead and rename it in dbx.
     
    If it is not already in the message, open the trash and do a right-click on the file bak for the folder in question and click on restore. Open the message store up and replace the .bak by .dbx file extension. Close the message store and open OE. Messages must be in the folder.
     
    If messages are restored successfully, you can go ahead and delete the old dbx file that you moved to the desktop.
     
    If you have not then bak copies of your dbx files in the Recycle Bin:
     
    DBXpress run in extract disc Mode is the best chance to recover messages:
    http://www.oehelp.com/DBXpress/default.aspx
     
    And see:

    http://www.oehelp.com/OETips.aspx#4
     
    A general warning to help avoid this in the future:
     
    Do not archive mail in default OE folders. They finally are damaged. Create your own folders defined by the user for mail storage and move your mail to them. Empty the deleted items folder regularly. Keep user created folders under 300 MB, and also empty as is possible to default folders.
     
    Disable analysis in your e-mail anti-virus program. It is a redundant layer of protection that devours the CPUs, slows down sending and receiving and causes a multitude of problems such as time-outs, account setting changes and has even been responsible for the loss of messages. Your up-to-date A / V program will continue to protect you sufficiently. For more information, see:
    http://www.oehelp.com/OETips.aspx#3 
     
    And backup often.
     
    Outlook Express Quick Backup (OEQB Freeware)

    http://www.oehelp.com/OEBackup/default.aspx  
  • Unable to send attachments in outlook express. HTML is selected and is therefore 'send pictures' recipient receives the text but not images?

    I am unable to send attachments in outlook express. HTML is selected and is therefore 'send pictures' recipient receives the text but not images?

    All security settings seem fine, an idea?

    Some messages do not conform to the standards of the Internet in the sense that they cannot be returned intact by their transmission.  The way around this is to use Message | Until the attachment, then they will be properly transmitted, since they will be attached.

    Steve

  • Outlook Express (XP) - Error Message "there was an error opening this message. An error has occurred. "When you try to open an e-mail.

    I can not open e-mails or addressbook from OE.

    When you open an email, I get the following messages, 'there was an error opening this message.  An error has occurred. "However, I can save an email on my desk (cause I can't open it) and receive the following error message while trying to open my office on the second dialog box AFTER the above message, Outlook express could not be started.  It can be installed incorrectly.  Make sure your disk is not full and you're not out of memory.  Contact Microsoft support for further assistance (0x8004104F)".  I'm not out of disk space or memory.

    When I try to open the address book within the OE, the error message says "unable to open the address book.  The AddressBook is may not be installed correctly.  I check that the WAB file is not read-only (as a matter of fact, I can open the WAB file directly by double-clicking in Explorer and email as an 'Action' very well).  Also, I check register and I have not any sharing with Outlook 2007.  I continue to receive emails and such mentioned, can send through the WAB file.

    There was an update of Windows by 18 points before it do not longer work.  I don't have a record of what has been installed.  I tried to come back a week to a previous restore point, but told me that nothing has changed.

    Help, please.  This has worked well for years.

    Remove Folders.dbx. If you can get OE open, create a new book of identity and address.

    In Windows XP, the files of user OE (DBX and WAB) are by default marked as hidden. To view these files in Windows Explorer, you must enable Show hidden files and folders under start | Control Panel | Folder Options icon | Opinion, or in Windows Explorer. Tools | Folder options | View.

    The path to the message will be very similar to this:

    C:\Documents and Settings\Your User of utilisateur\Local Settings\Application Data\Identities\ {long string of letters & numbers} \Microsoft\Outlook Express

    With OE closed, find the Folders.dbx file and delete it.  Another will be created automatically when you open OE.

    Note these possible side effects:

    When you re - start OE, it will build a new index of all *.dbx files it can read and create a new Folders.dbx. However, understand that you will lose the mail directory structure and message rules will probably have to be edited.

  • Outlook express 6 on startup reports "an unknown error has occurred."

    Outlook Express 6 has started saying "an unknown error has occurred" (no other text message).  This only seems to happen when I run after she is not running for a while (an hour or two).  If I close and run it again immediately, the error does not occur.  I read in the forum, someone say the folders.dbx file is damaged or missing, and the advice to rename it to folders.old, causing Outlook Express to create a new folders.dbx file.  I hesitate to do that I have several years worth of emails in the system and do not know if I would lose them by forcing the creation of a new file.  What is the function of the file folders.dbx anyway?  How is it, you can rename just to old point and get a new one?  Is there something important in there?

    The only trigger I can think of for this error started to happen, is that I deleted a large number of emails sent just before he began to arrive.  I had sent a large number of photos to friends, and I thought I want to remove messages as they would use space disc unnecessarily masses.  Outlook Express and then put them in a "Deleted" folder, that I also went and deleted all the posts in there.

    Try first the compaction. When you delete messages, the space they took is not recovered until you do.

    Click Outlook Express at the top of the the folder tree so no folders are open. Then: File | Work offline (or double-click on work online in the status bar). File | Folder | Compact all folders. Don't touch anything until the compacting is completed.

    Compress your OE folders:
    http://www.insideoe.com/files/maintain.htm#compact

    Folders.dbx is the "brain" of the system of dbx files.

    In Windows XP, the files of user OE (DBX and WAB) are by default marked as hidden. To view these files in Windows Explorer, you must enable Show hidden files and folders under start | Control Panel | Folder Options icon | Opinion, or in Windows Explorer. Tools | Folder options | View.

    The path to the message will be very similar to this:

    C:\Documents and Settings\Your User of utilisateur\Local Settings\Application Data\Identities\ {long string of letters & numbers} \Microsoft\Outlook Express

    With OE closed, find the Folders.dbx file and delete it.  Another will be created automatically when you open OE.

    Note these possible side effects: (you will not lose messages)

    When you re - start OE, it will build a new index of all *.dbx files it can read and create a new Folders.dbx. However, understand that you will lose the mail directory structure and message rules will probably have to be edited.

    Or, you can create a new identity which is probably the best correction. File | Identities | Add the new identity. Create a new one and try it. If all goes well, you can import your messages and address book from the old identity and delete it.

    Note: Do not use the main word in the name of the new identity.

  • I am trying to use Outlook Express to send pages and web sites to your friends but get messages that failed because my p.o. box address is wrong.

    Outlook Express conecting

    I am trying to use Outlook Express to send pages and web sites to your friends but get messages that failed because my p.o. box address is wrong. How will I know what is my mailing address? My other e-mail - but which I access via Mozilla - works fine, account, I cannot send web pages. As always, thank you for your help unfailing. G. R. Davis

    Setting up email in Outlook Express servers:
    http://www.Microsoft.com/Windows/IE/community/columns/mailserver.mspx 
    Who is your mail server?
  • When I try to send e-mail messages in Outlook Express 6, I get an error saying "an unknown error has occurred. "Error number: 0x800C0133.

    original title: email problem

    I have run outlook express 6 when I hit send and receive button told me how many emails I have to come then gives me an error message like this "an unknown error has occurred. "Account: 'pop3.tsn.cc', server: 'pop3.tsn.cc', Protocol: POP3, Port: 110, secure (SSL): no, error number: 0x800C0133 ' I have a tsn e-mail account. can someone help me thanks

    You may have a corrupt inbox.  Move all messages from the Inbox to another folder if you can.  Then move the inbox.dbx file in another directory in the message store directory (found via Tools |) Options | Advanced | Maintenance | Storage folder and files are hidden).  OE will create a new one so that should solve the problem.

    Alternatively, you can go to file | Identities and setup a new identity, which will give you a new message store) and then add your e-mail account.  If it works fine, you can use the file | Import | Messages to get the messages from the old identity.

    In the future see points 2 and 3 here: www.oehelp.com/OETips.aspx#2 and make sure that you back up your messages frequently, because cases often get corrupted.

    Steve

  • Outlook express seems tied up. I may have too many emails stored?

    Outlook Express seemed tied up. When I try to open it, spikes of memory, I may have too many stored emails.

    This site is for the comments of Microsoft answers. Your message should have been asked in this forum and will be probably moved here.

    XP - Networking, Mail, and getting online Forum
    http://social.answers.Microsoft.com/forums/en-us/xpnetwork/threads

    A better description of your problem would be useful.

    1. OE start?
    2. It is completely freeze or hang?
    3. Can you get in tools | Options to make changes?

    Start here.

    When OE crashes or won't start
    http://www.insideoe.com/problems/errors.htm#crash

    Bruce Hagen
    MS - MVP October 1, 2004 ~ September 30, 2010
    Imperial Beach, CA

  • I have the macbook pro. I can't open lightroom CC on my macbook pro. Messages of air - "an internal error has occurred. It cannot create the required folder.

    I have the macbook pro. I can't open lightroom CC on my macbook pro. Messages of air - "an internal error has occurred. It cannot create the required file"Please help me. I tried various solutions on the web. None of this has worked.

    Please run repair permissions from disk with disk - Apple Support utility

    ~Assani

  • After installing Adobe CC with LR and Photoshop, PS works but opening of LR, I have two error messages.  An internal error has occurred.  Cannot create the necessary folders: myusername/Users / / Library/Application Support/Adobe/Lightroom develop presets

    Error messages when you try to open LR of CC.

    An internal error has occurred.

    Could not create the necessary folders:

    MyUserName/users / / Library/Application Support/Adobe/Lightroom/develop presets

    AND

    An error occurred when attempting to change modules

    Please see if the solution posted here helps: could not create the required folder

  • my email shows an unknown error has occurred. Message cannot be sent because of potential abuse. Error 0x800CCC6F number

    I can't send emails, and I'm not sure receving all.

    Here is the message: an unknown error has occurred. Subject'Fw: Re: try it yourself ', account: 'att.yahoo.net ',.

    Server: 'smtp.att.yahoo.com', Protocol: SMTP, server response: '554 Transanction failed; Cannot sense message

    due to the possibility of abuse. Please visit http://postmaster.yahoo.com/abuse_stmp.html for more information',

    Port: 465, secure (SSL): Yes, Server error: 554, error 0x800CCC6F number

    Hello

    I suggest you try the steps mentioned below and check if it helps:

    Troubleshooting error messages that you receive when you try to send and receive e-mail in Outlook and Outlook Express

    http://support.Microsoft.com/kb/813514#method4

    XCLN: Error 554 in Outlook and Outlook Express authentication credentials

    http://support.Microsoft.com/kb/186134

    Hope this information is useful.

  • Error: "CHKDSK cannot continue in read-only mode" and "an unspecified error has occurred (766f6c756d652e63 3f1).

    I'm trying to run a CHKDSK on my hard drives. Whenever I try to do "chkdsk C:" or any other volumes (internal or external) invites of high command. I had

    "This type of file system is NTFS.

    Errors found. CHKDSK cannot continue in read-only mode. »
    (That's all I get, nothing in between)

    I have three internal volumes C: D; and E:. Running chkdsk on a volume any returns "CHKDSK cannot continue in read-only mode. Run with / f on C: will check the disk (no error) is restarted. Run/f on any other volume, I had "an unspecified error has occurred (766f6c756d652e63 3f1).
    Has received the same error in recovery mode, safe mode, using the account administrator or UAC disabled.
    Also got same error when you try to chkdsk on all external hard drives.
    I have formatted my E: and ran chkdsk on an empty volume, got the same error.

    Defrag works OK without any problems. External hard disks can be verified (no error and the bad sector) to another computer (win7 pro x 64).
    My external hard drives can be ejected without any problem. But ejection always fail after running "chkdsk /f.

    This computer is win7 pro x 86.
    Installed software: VMWare workstation 7, Microsoft Security Essentials, Visual c# 2010 express, Office 2003, Daemon Tools. DropBox

    Please help me to solve the puzzle.

    Thank you
    Hello

    After some debugging, I found that the ifsutil.dll reported an exception 'divided by zero.
    Finally I found that there is a fix from Microsoft for my netbook CPU (AMD C60).
    A Chkdsk command fails with an error not specified on a Windows Server 2008 R2 or Windows 7-based computer that uses a low frequency CPU AMD
    http://support.Microsoft.com/kb/2502789
    This fix solved my problem.

  • Palm Pre crazy symptoms: 'phone in offline mode', won't charge battery, won't start, message error "an error has occurred that cannot be resolved.

    This is a long description of a series of problems with my new Palm Pre. You can search text to find your specific problem. There is no solution in my post. Looking for possible answers in future responses.

    I bought my Palm Pre 4 days ago and it arrived 2 days ago. Phone was working fine. Last night I plugged the phone and updated the operating system. After, I've selected "Done" and went to bed.

    -First set of questions: 'Phone offline', will not charge battery.

    In the upper left corner of the phone, there is the message "phone offline. Although the phone was in charge all night, it reads "battery of 26%. I called the general number of on the Sprint tech support and we tried the following things:

    (1) the phone reboots (press on and hold the power button / stop, then select 'Disable'. After setting down, hold down power button / power stop.)

    (2) to reset the phone (several ways - call tech support so that you do this properly)

    The individual Sprint and then sent me to another tech support person, likely to level 2.

    -Second series of questions: message error "an error has occurred that cannot be resolved;

    #2 Sprint tech support person had me also to restart and reset the phone in a number of ways. In his own words 'we tried all the palm pre stuff I know' and whenever the phone was insensitive. Often, we received the message error "the phone is in offline mode. We did a full erase and after that the phone will not re-start is no longer. At this point, the error message came up saying "an error has occurred that cannot be resolved" that referred me to www.palm.com for assistance. I think it's important to note here that this was not the typical error message (black screen with white letters) but rather the blue sky with a translucent box on background with white text.

    #2 Sprint tech support person then me connected with the support of the Palm and the dance continued. Yet once, we tried a whole bunch of reset and restart and the erasure of the options. Palm support asked me to go to: www.palm.com/rom to download WebOS Doctor, which I did. I downloaded the file. Although that was the case he had hold the button "volume +" and connect the phone to the charger. This caused a USB symbol will appear on the phone. When the record was complete, I got an error message which could not run the file. Palm tech support person seemed surprised. I mentioned that I was on a Mac and he said he couldn't help me. He me transferred to another person from Palm support that works with Mac users.

    Palm #2 tech support person advised me that I should have selected the download option 'mac' on www.palm.com/rom. I verbally walked him through the series of Web pages, telling him it is said that you need Windows (any version) or Mac (whatever version), but that at no time was there a possibility to download another WebOS doctor for different operating systems. After an exchange of views over she told me that she would have to have someone call back me tomorrow.

    -Third series of questions: phone stuck on the USB symbol.

    So for the moment, the phone is completely useless. Not fantastic. I started the mac on Windows 7 and downloaded WebOS Doc and received the same error message. I also ran Windows Vista virtually and received the same error message. Later this afternoon, I head into work to try the same thing on Windows XP.

    In the meantime, I got on this forum and found a thread that has provided a direct link to the necessary file:

    Palm.CDNetworks.net/Staging/ROM/webosdoctorp100ewwsprint.jar

    After downloading this file, I realized could totally be a virus, I was able to get WebOS Doc work on my computer. It took that I recharge the phone before, and now it's on the screen that says 'do not disconnect your phone' and the full file of 3%. Only... it was completed for almost 30 minutes to 3%.

    I hope that Palm will follow-up with me tomorrow, but I'm leaving on a business trip at 7:00 and I would love to have the thing work. All suggestions are welcome, even if you can just tell me how to get her think disconnected safely before my flight tomorrow. I want to get through security with my phone plugged into my laptop.

    Thank you.

    I picked up the phone at the local Sprint store and the sales ago replaced the phone. They were unable to understand what went wrong and, essentially, has declared a complete failure of the unit. I'm sorry that I'm not able to offer better news, but I hope that this info is useful to you.

Maybe you are looking for