Outlook express 6 when sending a message, the message 'hang up' in the Outbox

Outlook express 6, when sending a message, the message 'hang up' in the Outbox, don't watch not in the box sent but is sent (confirmed) and continues to repeat the send action.

I use outlook in private mode and a mode of business, private mode gives problems mode business is good
In private and commercial modes, do you mean different identities? You probably have the corruption of dbx files in the identity of the problem.
 
Spend most of your messages out of the Inbox and then create new folders to send and sent items box after having moved the messages you want to save to a local folder that you create.
 
Tools | Options | Maintenance | Store folder will reveal the location of your Outlook Express files. Note the location and navigate on it in Explorer Windows or, copy and paste in start | Run.
 
In Windows XP, the files of user OE (DBX and WAB) are by default marked as hidden. To view these files in Windows Explorer, you must enable Show hidden files and folders under start | Control Panel | Folder Options icon | Opinion, or in Windows Explorer. Tools | Folder options | View.
 
With OE closed, find the DBX files for the items in the Outbox and sent and delete them.  New ones will be created automatically when you open OE.
 
After you're done, followed by compacting your folders manually while working * off * and do it often.
 
Click Outlook Express at the top of the the folder tree so no folders are open. Then: File | Work offline (or double-click on work online in the status bar). File | Folder | Compact all folders. Don't touch anything until the compacting is completed.
 
General precautions for Outlook Express:
 
Do not archive mail in the receipt or sent items box. Create your own user-defined folders and move messages you want to put in them. Empty the deleted items folder daily. Although the dbx files have a theoretical capacity of 2 GB, I recommend all a 300 MB max for less risk of corruption.
 
Information on the maximum size of the .dbx files that are used by Outlook Express:
http://support.Microsoft.com/?kbid=903095
 
Disable analysis in your e-mail anti-virus program. It is a redundant layer of protection that devours the CPUs, slows down sending and receiving and causes a multitude of problems such as time-outs, account setting changes and has even been responsible for the loss of messages. Your up-to-date A / V program will continue to protect you sufficiently. For more information, see:
http://www.oehelp.com/OETips.aspx#3 
 
Why you don't need your anti-virus to scan your email
http://thundercloud.NET/infoave/tutorials/email-scanning/index.htm
 
Note that for some AV programs, it may be necessary to uninstall the program and reinstall in custom Mode and uncheck analysis when the option is the result of e-mail messages.
 
Compact often as specified above.
 
And backup often.
 
Outlook Express Quick Backup (OEQB Freeware)
http://www.oehelp.com/OEBackup/default.aspx 
 
 
 
FYI: This is a forum for Windows Live Mail. In the future, you will want to use this forum for Outlook Express.
 

Tags: Windows

Similar Questions

  • I have problems when sending emails on Outlook Express (Windows XP Home) told in the Outbox, even if they were sent. What can I do?

    I have problems when sending emails on Outlook Express (Windows XP Home) told in the Outbox, even if they were sent.  What can I do?

    You have apparent dbx file corruption.

    Spend most of your messages out of the Inbox and then create new folders to send and sent items box after having moved the messages you want to save to a local folder that you create.

    Tools | Options | Maintenance | Store folder will reveal the location of your Outlook Express files. Note the location and navigate on it in Explorer Windows or, copy and paste in start | Run.

    In Windows XP, Win2K & Win2K3 the OE user files (DBX and WAB) are by default marked as hidden. To view these files in Windows Explorer, you must enable Show hidden files and folders under start | Control Panel | Folder Options icon | Opinion, or in Windows Explorer. Tools | Folder options | View.

    With OE closed, find the DBX files for the items in the Outbox and sent and delete them.  New ones will be created automatically when you open OE.

    After you're done, followed by compacting your folders manually while working * off * and do it often.

    Click Outlook Express at the top of the the folder tree so no folders are open. Then: File | Work offline (or double-click on work online in the status bar). File | Folder | Compact all folders. Don't touch anything until the compacting is completed.

    General precautions for Outlook Express:

    Do not archive mail in the receipt or sent items box. Create your own user-defined folders and move messages you want to put in them. Empty the deleted items folder daily. Although the dbx files have a theoretical capacity of 2 GB, I recommend all a 300 MB max for less risk of corruption.

    Information on the maximum size of the .dbx files that are used by Outlook Express:
    http://support.Microsoft.com/?kbid=903095

    Disable analysis in your e-mail anti-virus program. It is a redundant layer of protection that devours the CPUs, slows down sending and receiving and causes a multitude of problems such as time-outs, account setting changes and has even been responsible for the loss of messages. Your up-to-date A / V program will continue to protect you sufficiently. For more information, see:
    http://www.oehelp.com/OETips.aspx#3

    Why you don't need your anti-virus to scan your email
    http://thundercloud.NET/infoave/tutorials/email-scanning/index.htm

    Note that for some AV programs, it may be necessary to uninstall the program and reinstall in custom Mode and uncheck analysis when the option is the result of e-mail messages.

    Compact often as specified above.

    And backup often.

    Outlook Express Quick Backup (OEQB Freeware)
    http://www.oehelp.com/OEBackup/default.aspx

  • When I try to send an e-mail message in Outlook Express 6, it gets stuck in the Outbox and is not sending.

    Help!  When I send a message it is said there is a mistake, but there is no error and he actually sent the message.  It gets stuck in my Outbox and if I don't delete it will continue to send over and over again!  What can I do?

    original title: OUTLOOK EXPRESS 6 - problem

    You have apparent dbx file corruption.

    Spend most of your messages out of the Inbox and then create new folders to send and sent items box after having moved the messages you want to save to a local folder that you create.

    Tools | Options | Maintenance | Store folder will reveal the location of your Outlook Express files. Note the location and navigate on it in Explorer Windows or, copy and paste in start | Run.

    In Windows XP, Win2K & Win2K3 the OE user files (DBX and WAB) are by default marked as hidden. To view these files in Windows Explorer, you must enable Show hidden files and folders under start | Control Panel | Folder Options icon | Opinion, or in Windows Explorer. Tools | Folder options | View.

    With OE closed, find the DBX files for the items in the Outbox and sent and delete them.  New ones will be created automatically when you open OE.

    After you're done, followed by compacting your folders manually while working * off * and do it often.

    Click Outlook Express at the top of the the folder tree so no folders are open. Then: File | Work offline (or double-click on work online in the status bar). File | Folder | Compact all folders. Don't touch anything until the compacting is completed.

    General precautions for Outlook Express:

    Do not archive mail in the receipt or sent items box. Create your own user-defined folders and move messages you want to put in them. Empty the deleted items folder daily. Although the dbx files have a theoretical capacity of 2 GB, I recommend all a 300 MB max for less risk of corruption.

    Information on the maximum size of the .dbx files that are used by Outlook Express:
    http://support.Microsoft.com/?kbid=903095

    Disable analysis in your e-mail anti-virus program. It is a redundant layer of protection that devours the CPUs, slows down sending and receiving and causes a multitude of problems such as time-outs, account setting changes and has even been responsible for the loss of messages. Your up-to-date A / V program will continue to protect you sufficiently. For more information, see:
    http://www.oehelp.com/OETips.aspx#3

    Why you don't need your anti-virus to scan your email
    http://thundercloud.NET/infoave/tutorials/email-scanning/index.htm

    Note that for some AV programs, it may be necessary to uninstall the program and reinstall in custom Mode and uncheck analysis when the option is the result of e-mail messages.

    Compact often as specified above.

    And backup often.

    Outlook Express Quick Backup (OEQB Freeware)
    http://www.oehelp.com/OEBackup/default.aspx

  • When you send an e-mail using Outlook Express, I immediately get this message; "Some errors occurred while processing the requested tasks. Please see the list of errors below for more details"

    When you send an e-mail using Outlook Express, I immediately get this message; "Some errors occurred while processing the requested tasks. Please see the list of errors below for more details". Unfortunately, there are no errors listed below and the green bar is frozen on the screen. The message remains in my Outbox and repeated again and again sending. There is absolutely no record and file sent in my sent box. TIA - Ernie

    You have apparent dbx file corruption. A common problem.
     
    Spend most of your messages out of the Inbox and then create new folders to send and sent items box after having moved the messages you want to save to a local folder that you create.
     
    Tools | Options | Maintenance | Store folder will reveal the location of your Outlook Express files. Note the location and navigate on it in Explorer Windows or, copy and paste in start | Run.
     
    In Windows XP, Win2K & Win2K3 the OE user files (DBX and WAB) are by default marked as hidden. To view these files in Windows Explorer, you must enable Show hidden files and folders under start | Control Panel | Folder Options icon | Opinion, or in Windows Explorer. Tools | Folder options | View.
     
    With OE closed, find the DBX files for the items in the Outbox and sent and delete them.  New ones will be created automatically when you open OE.
     
    After you're done, followed by compacting your folders manually while working * off * and do it often.
     
    Click Outlook Express at the top of the the folder tree so no folders are open. Then: File | Work offline (or double-click on work online in the status bar). File | Folder | Compact all folders. Don't touch anything until the compacting is completed.
     
    General precautions for Outlook Express:
     
    Do not archive mail in the receipt or sent items box. Create your own user-defined folders and move messages you want to put in them. Empty the deleted items folder daily. Although the dbx files have a theoretical capacity of 2 GB, I recommend all a 300 MB max for less risk of corruption.
     
    Information on the maximum size of the .dbx files that are used by Outlook Express:
    http://support.Microsoft.com/?kbid=903095
     
    Disable analysis in your e-mail anti-virus program. It is a redundant layer of protection that devours the CPUs, slows down sending and receiving and causes a multitude of problems such as time-outs, account setting changes and has even been responsible for the loss of messages. Your up-to-date A / V program will continue to protect you sufficiently. For more information, see:
    http://www.oehelp.com/OETips.aspx#3 
     
    Why you don't need your anti-virus to scan your email
    http://thundercloud.NET/infoave/tutorials/email-scanning/index.htm
     
    Note that for some AV programs, it may be necessary to uninstall the program and reinstall in custom Mode and uncheck analysis when the option is the result of e-mail messages.
     
    Compact often as specified above.
     
    And backup often.
     
    Outlook Express Quick Backup (OEQB Freeware)
    http://www.oehelp.com/OEBackup/default.aspx 
  • How can I get help outlook express? When I send a mail, I get an error message indicating the e-mail was sent not.

    Had problems with Outlook Express.  When I send a mail, I get an error message indicating the e-mail was sent not.  The e-mail has been sent, but it never leaves the output area.  I have to go and delete the e-mail.  Then I don't have a folder of e-mails, except in my deleted file.
    Any help would be appreciated.

    You have apparent dbx file corruption.

    Spend most of your messages out of the Inbox and then create new folders to send and sent items box after having moved the messages you want to save to a local folder that you create.

    Tools | Options | Maintenance | Store folder will reveal the location of your Outlook Express files. Note the location and navigate on it in Explorer Windows or, copy and paste in start | Run.

    In Windows XP, Win2K & Win2K3 the OE user files (DBX and WAB) are by default marked as hidden. To view these files in Windows Explorer, you must enable Show hidden files and folders under start | Control Panel | Folder Options icon | Opinion, or in Windows Explorer. Tools | Folder options | View.

    With OE closed, find the DBX files for the items in the Outbox and sent and delete them.  New ones will be created automatically when you open OE.

    After you're done, followed by compacting your folders manually while working * off * and do it often.

    Click Outlook Express at the top of the the folder tree so no folders are open. Then: File | Work offline (or double-click on work online in the status bar). File | Folder | Compact all folders. Don't touch anything until the compacting is completed.

    General precautions for Outlook Express:

    Do not archive mail in the receipt or sent items box. Create your own user-defined folders and move messages you want to put in them. Empty the deleted items folder daily. Although the dbx files have a theoretical capacity of 2 GB, I recommend all a 300 MB max for less risk of corruption.

    Information on the maximum size of the .dbx files that are used by Outlook Express:
    http://support.Microsoft.com/?kbid=903095

    Disable analysis in your e-mail anti-virus program. It is a redundant layer of protection that devours the CPUs, slows down sending and receiving and causes a multitude of problems such as time-outs, account setting changes and has even been responsible for the loss of messages. Your up-to-date A / V program will continue to protect you sufficiently. For more information, see:
    http://www.oehelp.com/OETips.aspx#3

    Why you don't need your anti-virus to scan your email
    http://thundercloud.NET/infoave/tutorials/email-scanning/index.htm

    Note that for some AV programs, it may be necessary to uninstall the program and reinstall in custom Mode and uncheck analysis when the option is the result of e-mail messages.

    Compact often as specified above.

    And backup often.

    Outlook Express Quick Backup (OEQB Freeware)
    http://www.oehelp.com/OEBackup/default.aspx

  • When I send an email on Outlook Express, he won't out of the box shipping, but continues to send once a minute until I remove in the Outbox.

    When I send an email on Outlook Express, he won't out of the box shipping, but continues to send once a minute until I remove in the Outbox.

    You have apparent dbx file corruption.

    Spend most of your messages out of the Inbox and then create new folders to send and sent items box after having moved the messages you want to save to a local folder that you create.

    Tools | Options | Maintenance | Store folder will reveal the location of your Outlook Express files. Note the location and navigate on it in Explorer Windows or, copy and paste in start | Run.

    In Windows XP, Win2K & Win2K3 the OE user files (DBX and WAB) are by default marked as hidden. To view these files in Windows Explorer, you must enable Show hidden files and folders under start | Control Panel | Folder Options icon | Opinion, or in Windows Explorer. Tools | Folder options | View.

    With OE closed, find the DBX files for the items in the Outbox and sent and delete them.  New ones will be created automatically when you open OE.

    After you're done, followed by compacting your folders manually while working * off * and do it often.

    Click Outlook Express at the top of the the folder tree so no folders are open. Then: File | Work offline (or double-click on work online in the status bar). File | Folder | Compact all folders. Don't touch anything until the compacting is completed.

    General precautions for Outlook Express:

    Do not archive mail in the receipt or sent items box. Create your own user-defined folders and move messages you want to put in them. Empty the deleted items folder daily. Although the dbx files have a theoretical capacity of 2 GB, I recommend all a 300 MB max for less risk of corruption.

    Information on the maximum size of the .dbx files that are used by Outlook Express:
    http://support.Microsoft.com/?kbid=903095

    Disable analysis in your e-mail anti-virus program. It is a redundant layer of protection that devours the CPUs, slows down sending and receiving and causes a multitude of problems such as time-outs, account setting changes and has even been responsible for the loss of messages. Your up-to-date A / V program will continue to protect you sufficiently. For more information, see:
    http://www.oehelp.com/OETips.aspx#3

    Why you don't need your anti-virus to scan your email
    http://thundercloud.NET/infoave/tutorials/email-scanning/index.htm

    Note that for some AV programs, it may be necessary to uninstall the program and reinstall in custom Mode and uncheck analysis when the option is the result of e-mail messages.

    Compact often as specified above.

    And backup often.

    Outlook Express Quick Backup (OEQB Freeware)
    http://www.oehelp.com/OEBackup/default.aspx

  • Windows XP SP3 - Outlook Express receives and sends mail but do not delete received messages. Can you help?

    Windows XP SP3 - Outlook Express receives and sends messages, but do not delete received messages.  Can you help?

    You have corruption of dbx files.
     
    Spend most of your messages out of the Inbox and move the messages you want to record off deleted items, and sent items. Locate the OE message store and then close OE.
     
    Tools | Options | Maintenance | Store folder will reveal the location of your Outlook Express files. Note the location and navigate on it in Explorer Windows or, copy and paste in start | Run.
     
    In Windows XP, Win2K & Win2K3 the OE user files (DBX and WAB) are by default marked as hidden. To view these files in Windows Explorer, you must enable Show hidden files and folders under start | Control Panel | Folder Options icon | Opinion, or in Windows Explorer. Tools | Folder options | View.
     
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    Compact all folders as described below.
     
    To avoid this in the future:
     
    Do not archive mail in the receipt or sent items box. Create your own user-defined folders and move messages you want to put in them. Empty the deleted items folder daily. Although the dbx files have a theoretical capacity of 2 GB, I recommend all a 300 MB max for less risk of corruption.
     
    Information on the maximum size of the .dbx files that are used by Outlook Express:
    http://support.Microsoft.com/?kbid=903095
     
    After you're done, followed by compacting your folders manually while working * off * and do it often.
     
    Click Outlook Express at the top of the the folder tree so no folders are open. Then: File | Work offline (or double-click on work online in the status bar). File | Folder | Compact all folders. Don't touch anything until the compacting is completed.
     
    Disable analysis in your e-mail anti-virus program. It is a redundant layer of protection that devours the processors and causes a multitude of problems such as time-outs and account setting changes. Your up-to-date A / V program will continue to protect you sufficiently. For more information, see:
    http://www.oehelp.com/OETips.aspx#3
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    trying to set up hotmail account in outlook express - but when I send a test email I keep gettig error no.ox800cccod. Why?

    Read this:

    How to add your Hotmail account to Microsoft Outlook Express
    http://windowslivehelp.com/solution.aspx?SolutionID=99d4b13d-13dB-40D8-9cdf-172002d4194c

    Hotmail and MSN accounts POP3/SMTP Access
    http://liveunplugged.spaces.live.com/blog/CNS! F92775FC46A390CA! 422.entry? a = 88094129

    Then follow upward in the Hotmail forum and also of the error messages in their entirety, not only the code number.

    Windows Live Solution Center Hotmail Forum
    http://windowslivehelp.com/forums.aspx?ProductID=1

  • Outlook express will not send or receive and givea an Ox800cccof error message

    Outlook express won't send or receive and gives an Ox800cccof error message

    Try to go to file | Identities and upward together a new identity and then add your email account it and see if it works.  If this is the case, then use a file | Import | Messages to bring them from the old identity.  See also www.oehelp.com/OETips.aspx#3 to ensure that you do not have interference with the delivery of your mail anti-virus.

    Steve

  • Thunderbird crash when sending a message or a copy in the sent mail

    I use Thunderbird on Yosemite 10.10.4 38.2.0 (Mac), to connect to Gmail via their IMAP server.

    I have been using Thunderbird for many years. The last two weeks, a problem has resurfaced. It seems that Thunderbird loses contact with the IMAP of Gmail server. Two things occur:

    (1) crashes when sending a message: it hangs on "connecting to smtp.gmail.com. After awhile, I hit cancel them and send again and the message passes through. (screenshot attached)

    (2) hangs when copying to sent mail: I compacted my sent mail folder and it still hangs. Yet once I hit Cancel, and he me reprompts. After clicking ok several times, he finally saves the email in the folder.

    I am also intermittently an error message "unable to run filters on the message" or something like that. Sporadically, in this case it is so difficult to reproduce.

    I have a feeling that the problem is actually the Google server. I was in a new access provider, so at first I thought it was related to this. However, I have tested this in two places, including my university network (temple.edu) and observed the same problems. So, I don't think it's my local network connection.

    I found no information that Google has hurt. I think that other users would see the same thing. The problem with the copy sent mail before in older versions of Thunderbird. The usual alternatives were to compact the file and play with the process boundary setting.

    This is the case on almost every message I send now, and I send a lot of email, so I need to help this debugging.

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    By lifting the server indicates you have DNS problems. Something other r4eport as being useful is a ditch their ISP DNS and use Googles. It's
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    However, do not check e-mail in the "sent" folder is also very annoying because I can't delete this folder.

    Normally, Thunderbird saves mail in the sent folder. In the case of Gmail, all outgoing mail is autoatically added to the Gmail sent folder, and in the case of IMAP synchronizes it to the same folder in Thunderbird. So I guess that you are not using IMAP for your mail. Would this be the case? If you use POP, do a right-click on the account, select settings and folder on behalf of copies and put so save outgoing mail. Maybe it's that, for your EDU that Google do not save in the folder mail. In this case with regard to POPs.

  • Outlook Express won't send or receive my e-mail?

    Outlook Express will not send or receive e-mail I ve tried to synchronize anything?

    Hi DwayneFellis,

    ·         Did you do changes on the computer before the show?

    ·         You get the error message?

    Follow the steps in the article.

    Error messages when you send and receive in Outlook and Outlook Express

    How to troubleshoot Outlook when you cannot send or receive e-mail

  • Outlook Express wants to compact my messages whenever it ends. How do I stop this?

    Outlook Express wants to compact my messages whenever it ends.  How do I stop this?

    I advise all to first understand what is happening and then decide how best to treat for your environment:

    If you are talking about a message that says:

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    Automatic compaction of Outlook Express files was introduced in Service Pack 2.

    If you are using Windows XP, there is a registry value called:

    Compact Check Count

    It is located in the registry for a key that looks like this:

    \Software\Microsoft\Outlook Express\5.0 HKCU\Identities\ {51909A0B-63EE-4EB3-A9A2-7CFA23C1ADCF}

    Whenever you leave OE (not when you open it), the value of the counter increases by an increment (increment is not a verb so you can't increment something and a counter cannot be incremented).  When the value of the counter gets to 101, the next time you close OE asked you to compress messages.

    There are two things that will increase the value of the counter.

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    This is because Windows Desktop Search is configured by default to search for the Outlook Express database if you are using OE or not.

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    You can compress data when prompted (which resets the counter to 0).

    You can change the registry and reset the counter to hand to buy some time until you see the message again.

    If you do not use Outlook Express and only using Windows Desktop Search you can tell Windows Desktop Search to never watch the Outlook Express database (or uninstall the Windows Desktop Search if you do not use).

    To remove the Option of Windows Desktop Search index to the database of Outlook Express follow these steps:

    Click Start, settings, Control Panel, Indexing Options, change, clear the box Outlook Express, OK, OK, to save the settings and reboot the system so that the changes will be effective.

    After the Outlook Express recommended for use (which would include the normal database maintenance) will prevent you from seeing the message in the first place.  If you see the message that you might want to reconsider how you use Outlook Express and the risks of data store corruption of occasional or misuse (risk behaviours).

    Most people using Outlook Express or Windows Desktop Search agree just remove the indexing Option in Windows Desktop Search and keep the meter that is built into Outlook Express so that they will remind to compact the database from time to time.  If you had to sort of do not maintain your Outlook Express files, it would be risky for your messages.

    Here is an article with some other information:

    http://www.oehelp.com/OETips.aspx#2

  • Problem with outlook express - 0x800C013B out of memory or the disk is full

    I can't open outlook express. It says computer out of memory or diskful. Error 0x800C013B #. I'm good enough to solve the problems, but I don't understand computer language. I don't know where to find the windows Explorer or store files. If anyone can help me I would really appreciate it.

    Missquilt

    Create a new Folders.dbx.

    In Windows XP, Win2K & Win2K3 the OE user files (DBX and WAB) are by default marked as hidden. To view these files in Windows Explorer, you must enable Show hidden files and folders under start | Control Panel | Folder Options icon | Opinion, or in Windows Explorer. Tools | Folder options | View.

    The path to the message will be very similar to this:

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  • How to get outlook express to stop asking Compact messages

    How can I get outlook express to stop asking Compact messages

    * If you use not OE, or you leave compact and always see command prompt, post-bac. You have one from different then I wil describe.*

    Why OE insists on compacting folders when I close it? :
    http://www.insideoe.com/FAQs/why.htm#compact

    Compacting your folders periodically is a must to keep OE works fine and at some point, you may lose all your saved messages if you do not. When you delete or move messages, the space they used remains until you compact.

    Never touch anything until the compression is finished.* *.

    See:
    www.oehelp.com/OETips.aspx#2

    With SP2, Automatic compaction in the background has been removed because of problems he has caused. Now, you will get a prompt to compact after 100 closures of OE, you need to do, and do not touch anything until it's finished. If you compact manually, at your convenience, this will also set the counter to zero. See this for more information:
    http://www.insideoe.com/files/maintain.htm#compact

    If you are fully patched, you will now see a copy of your dbx files copied to the Recycle Bin as BAK files. If something goes wrong when compacting, the messages can be easily restored from this backup. A compact manual resets also the counter in the back of the registry to zero now.

    For more information, see the information framed in red here:
    www.oehelp.com/OETips.aspx#2

    To keep things running smooth and harden faster:

    Do not archive mail in default OE folders. It will eventually become corrupt and you may lose mail. Create your own folders defined by the user for mail storage and move your mail to them. Empty the deleted items folder regularly. Keep user created folders under 300 MB, and also empty as is possible to default folders.

    And backup often.

    Outlook Express Quick Backup (OEQB Freeware)
    http://www.oehelp.com/OEBackup/default.aspx

  • Outlook Express could not be started. The application was unable to initialize the store directory. Your computer may be out of memory or your disk is full. Error code: 0 x 80007114

    Operating system Windows XP, at startup, I get the message: "Outlook Express could not be started. The application was unable to initialize the store directory. Your computer may be out of memory or your disk is full"and displays the error code: 0 x 80007114.  (I have a new drive hard with enough space) Outlook Express always open well and functioning normally.  The message mentions and how to fix the problem?  Thank you, Rick

    Jump here (nothing Bruce suggested is false), I did a search and found this old article (http://support.microsoft.com/kb/245419), which indicates that there is a bad entry under the identity key in the registry (see www.oehelp.com/backup.aspx for background).  So if it's a big problem, you can do the steps suggested in this article and that will fix it.  Or if you have just one account, then backup your settings and the identity key and then delete the identity key and then start OE and it will establish a new, and you can then set up your account again, and then import the messages from the older directory.  But it does not indicate the major corruption, so you can just ignore it.

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