Outlook Express 6, you will receive emails but have sent emails stay in Outbox, but are sent

I have outlook express 6.  I get messages OK.  "When I sent an email I get an error message that says: some errors occurred while processing the requested tasks.  When I click the errors tab, nothing is displayed.  The tab tasks shows a warning with a sign! in it and "send 1 message...". "Under status it says"warnings ".  The message is sent, but remains in the Outbox in bold.  It must be removed from the Outbox or the program crashes and I can't send or receive anything.  The message is not transferred to the sent folder.

You have apparent dbx file corruption.

Spend most of your messages out of the Inbox and then create new folders to send and sent items box after having moved the messages you want to save to a local folder that you create.

Tools | Options | Maintenance | Store folder will reveal the location of your Outlook Express files. Note the location and navigate on it in Explorer Windows or, copy and paste in start | Run.

In Windows XP, Win2K & Win2K3 the OE user files (DBX and WAB) are by default marked as hidden. To view these files in Windows Explorer, you must enable Show hidden files and folders under start | Control Panel | Folder Options icon | Opinion, or in Windows Explorer. Tools | Folder options | View.

With OE closed, find the DBX files for the items in the Outbox and sent and delete them.  New ones will be created automatically when you open OE.

After you're done, followed by compacting your folders manually while working * off * and do it often.

Click Outlook Express at the top of the the folder tree so no folders are open. Then: File | Work offline (or double-click on work online in the status bar). File | Folder | Compact all folders. Don't touch anything until the compacting is completed.

General precautions for Outlook Express:

Do not archive mail in the receipt or sent items box. Create your own user-defined folders and move messages you want to put in them. Empty the deleted items folder daily. Although the dbx files have a theoretical capacity of 2 GB, I recommend all a 300 MB max for less risk of corruption.

Information on the maximum size of the .dbx files that are used by Outlook Express:
http://support.Microsoft.com/?kbid=903095

Disable analysis in your e-mail anti-virus program. It is a redundant layer of protection that devours the CPUs, slows down sending and receiving and causes a multitude of problems such as time-outs, account setting changes and has even been responsible for the loss of messages. Your up-to-date A / V program will continue to protect you sufficiently. For more information, see:
http://www.oehelp.com/OETips.aspx#3

Why you don't need your anti-virus to scan your email
http://thundercloud.NET/infoave/tutorials/email-scanning/index.htm

Note that for some AV programs, it may be necessary to uninstall the program and reinstall in custom Mode and uncheck analysis when the option is the result of e-mail messages.

Compact often as specified above.

And backup often.

Outlook Express Quick Backup (OEQB Freeware)
http://www.oehelp.com/OEBackup/default.aspx

Bruce Hagen
MS - MVP October 1, 2004 ~ September 30, 2010
Imperial Beach, CA

Tags: Windows

Similar Questions

  • I get an error (0x800C0133) message when opening outlook express and can not receive emails

    An unknown error has occurred. Account: 'mail.homeloansokc.com', server: 'mail.homeloansokc.com', Protocol: POP3, Port: 110, secure (SSL): no, error number: 0x800C0133 the previous message is the complete error message I get when trying to open Outlook Express.  I can send but cannot receive mail.  The box pop up you will receiver 1 of 68 messages but stops before it downloads all messages and displays the error message.

    Error number: 0x800C0133 = a corrupt Inbox.
     
    Move any message you want to save to a local folder that you create. Then, remove the problem of Inbox as follows.
     
    Tools | Options | Maintenance | Store folder will reveal the location of your Outlook Express files. Note the location and navigate on it in Explorer Windows or, copy and paste in start | Run.
     
    In Windows XP, Win2K & Win2K3 the OE user files (DBX and WAB) are by default marked as hidden. To view these files in Windows Explorer, you must enable Show hidden files and folders under start | Control Panel | Folder options | View.
     
    With OE closed, find the box of Inbox.dbx and delete it. Another will be created automatically when you open OE.
     
    General precautions for Outlook Express:
     
    Do not archive mail in the receipt or sent items box. Create your own user-defined folders and move messages you want to put in them. Empty the deleted items folder daily. Although the dbx files have a theoretical capacity of 2 GB, I recommend all a 300 MB max for less risk of corruption.
     
    After you're done, followed by compacting your folders manually while working * off * and do it often.
     
    Click Outlook Express at the top of the the folder tree so no folders are open. Then: File | Work offline (or double-click on work online in the status bar). File | Folder | Compact all folders. Don't touch anything until the compacting is completed.
     
    Disable analysis in your e-mail anti-virus program. It is a redundant layer of protection that devours the processors and causes a multitude of problems such as time-outs and account setting changes. Your up-to-date A / V program will continue to protect you sufficiently. For more information, see:
    http://www.oehelp.com/OETips.aspx#3
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    Hello

    I'm a Microsoft Online Customer Service, which contacts on behalf of my client. My client has problem with Outlook Express, which cannot send and receive emails, and cannot sync to the phone. He receives this error message below:

    The host 'SMTP' could not be found. Please check that you have entered the server name correctly. Account: 'POP3', server: 'SMTP', Protocol: SMTP, Port: 25, secure (SSL): no, Socket error: 11001, error number: 0x800CCC0D

    I'm not sure of the sync with the phone number, but the account settings are not yet near. SMTP is not a host name or a server name. You must find the correct POP3 server settings.

    Setting up email in Outlook Express servers
    http://www.Microsoft.com/Windows/IE/community/columns/mailserver.mspx

  • Outlook Express error 0x800CCC0D cannot receive emails

    Have not been able to receive emails for about a week now. Have been on the phone with my internet provider and hp. I am able to send and receive emails on my ISP's webmail page. I am using windows xp and have micro trend as my anti-virus. Help, please. Not able to get any answers on this other then I need to uninstall outlook and reinstall it.

    It has been installed without it and when I stopped him I still have the error. I don't have a router. Don't you think that interferes with outlook?

    You're modem and router would be next on my list. Try to reset them both. If they have no reset buttons, simply unplug for about 15 seconds and reconnect. Do the router first, then the modem.

    If this doesn't help, can bypass you the router at least for testing purposes?

    Other things to look at.

    How to troubleshoot the error messages that you receive when try to send and receive e-mail in Outlook and Outlook Express
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    You can check with technical support RR. They can check if their server can 'see' your modem.

    Bruce Hagen
    MS - MVP October 1, 2004 ~ September 30, 2010
    Imperial Beach, CA

  • Outlook express 6-impossible to receive emails

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    If you have a Hotmail issue, please ask here and start your own thread.

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    Bruce Hagen
    MS - MVP October 1, 2004 ~ September 30, 2010
    Imperial Beach, CA

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  • Outlook express 6 when sending a message, the message 'hang up' in the Outbox

    Outlook express 6, when sending a message, the message 'hang up' in the Outbox, don't watch not in the box sent but is sent (confirmed) and continues to repeat the send action.

    I use outlook in private mode and a mode of business, private mode gives problems mode business is good
    In private and commercial modes, do you mean different identities? You probably have the corruption of dbx files in the identity of the problem.
     
    Spend most of your messages out of the Inbox and then create new folders to send and sent items box after having moved the messages you want to save to a local folder that you create.
     
    Tools | Options | Maintenance | Store folder will reveal the location of your Outlook Express files. Note the location and navigate on it in Explorer Windows or, copy and paste in start | Run.
     
    In Windows XP, the files of user OE (DBX and WAB) are by default marked as hidden. To view these files in Windows Explorer, you must enable Show hidden files and folders under start | Control Panel | Folder Options icon | Opinion, or in Windows Explorer. Tools | Folder options | View.
     
    With OE closed, find the DBX files for the items in the Outbox and sent and delete them.  New ones will be created automatically when you open OE.
     
    After you're done, followed by compacting your folders manually while working * off * and do it often.
     
    Click Outlook Express at the top of the the folder tree so no folders are open. Then: File | Work offline (or double-click on work online in the status bar). File | Folder | Compact all folders. Don't touch anything until the compacting is completed.
     
    General precautions for Outlook Express:
     
    Do not archive mail in the receipt or sent items box. Create your own user-defined folders and move messages you want to put in them. Empty the deleted items folder daily. Although the dbx files have a theoretical capacity of 2 GB, I recommend all a 300 MB max for less risk of corruption.
     
    Information on the maximum size of the .dbx files that are used by Outlook Express:
    http://support.Microsoft.com/?kbid=903095
     
    Disable analysis in your e-mail anti-virus program. It is a redundant layer of protection that devours the CPUs, slows down sending and receiving and causes a multitude of problems such as time-outs, account setting changes and has even been responsible for the loss of messages. Your up-to-date A / V program will continue to protect you sufficiently. For more information, see:
    http://www.oehelp.com/OETips.aspx#3 
     
    Why you don't need your anti-virus to scan your email
    http://thundercloud.NET/infoave/tutorials/email-scanning/index.htm
     
    Note that for some AV programs, it may be necessary to uninstall the program and reinstall in custom Mode and uncheck analysis when the option is the result of e-mail messages.
     
    Compact often as specified above.
     
    And backup often.
     
    Outlook Express Quick Backup (OEQB Freeware)
    http://www.oehelp.com/OEBackup/default.aspx 
     
     
     
    FYI: This is a forum for Windows Live Mail. In the future, you will want to use this forum for Outlook Express.
     
  • Messages in my Outbox Outlook Express 6 remain the same if they were sent and keep returning.

    When I send a message, it goes to my Outbox.  I get an error message that indicates there was a problem with sending the message and that it remains in the Outbox.  Apparently, the message sends itself on and on every time that the automatic send/receive attempts to send.  It seems that there is really no problem, given that the beneficiaries get the first copy sent, although I get the error message.  It seems that this problem only occurs when the message has an attachment.  It doesn't seem to be my ISP issue, since we deleted the account from Outlook Express and then added the account as a new account.  My provider has also examined all the settings used by Outlook Express to send and receive e-mail and found them correct.

    What is the problem and how can I fix it?

    You have apparent dbx file corruption.
     
    Spend most of your messages out of the Inbox and then create new folders to send and sent items box after having moved the messages you want to save to a local folder that you create.
     
    Tools | Options | Maintenance | Store folder will reveal the location of your Outlook Express files. Note the location and navigate on it in Explorer Windows or, copy and paste in start | Run.
     
    In Windows XP, the files of user OE (DBX and WAB) are by default marked as hidden. To view these files in Windows Explorer, you must enable Show hidden files and folders under start | Control Panel | Folder Options icon | Opinion, or in Windows Explorer. Tools | Folder options | View.
     
    With OE closed, find the DBX files for the items in the Outbox and sent and delete them.  New ones will be created automatically when you open OE.
     
    After you're done, followed by compacting your folders manually while working * off * and do it often.
     
    Click Outlook Express at the top of the the folder tree so no folders are open. Then: File | Work offline (or double-click on work online in the status bar). File | Folder | Compact all folders. Don't touch anything until the compacting is completed.
     
     
     
    General precautions for Outlook Express:
     
    Do not archive mail in the receipt or sent items box. Create your own user-defined folders and move messages you want to put in them. Empty the deleted items folder daily. Although the dbx files have a theoretical capacity of 2 GB, I recommend all a 300 MB max for less risk of corruption.
     
    Information on the maximum size of the .dbx files that are used by Outlook Express:
    http://support.Microsoft.com/?kbid=903095
     
    Disable analysis in your e-mail anti-virus program. It is a redundant layer of protection that devours the CPUs, slows down sending and receiving and causes a multitude of problems such as time-outs, account setting changes and has even been responsible for the loss of messages. Your up-to-date A / V program will continue to protect you sufficiently. For more information, see:
    http://www.oehelp.com/OETips.aspx#3 
     
    Why you don't need your anti-virus to scan your email
    http://thundercloud.NET/infoave/tutorials/email-scanning/index.htm
     
    Note that for some AV programs, it may be necessary to uninstall the program and reinstall in custom Mode and uncheck analysis when the option is the result of e-mail messages.
     
    Compact often as specified above.
     
    And backup often.
     
    Outlook Express Quick Backup (OEQB Freeware)

    http://www.oehelp.com/OEBackup/default.aspx 
  • Connected to Outlook Express and all my existing e-mails have disappeared

    original title: Outlook Express

    Connected to Outlook Express and all my existing e-mails have disappeared.  Only those today showed.  I tried using the search of .eml files and get no results.  Can anyone help with location on the hard drive the .eml files?  Thank you.

    You won't find files for Outlook Express .eml. They are stored in the format of data in the form of .dbx files.

    ******************************************

    Two reasons the most common for what you describe is disruption of the compacting process, (never touch anything until it's finished), or bloated folders. More about that below.

    Why OE insists on compacting folders when I close it? :
    http://www.insideoe.com/FAQs/why.htm#compact
     
    Why mail disappears:
    http://www.insideoe.com/problems/bugs.htm#mailgone
     
    About file Corruption:
    http://www.Microsoft.com/Windows/IE/community/columns/filecorruption.mspx

    Recovery methods:

    If you use XP/SP2 or SP3, and are fully patched, then you should have a backup of your dbx files in the Recycle Bin (or possibly the message store), copied as bak files.

    To restore a folder bak on the message store folder, first find the location of the message store.

    Tools | Options | Maintenance | Store folder will reveal the location of your Outlook Express files. Note the location and navigate on it in Explorer Windows or, copy and paste in start | Run.

    In Windows XP, the .dbx files are by default marked as hidden. To view these files in the Solution Explorer, you must enable Show hidden files and folders under start | Control Panel | Folder options | View.

    Close OE and in Windows Explorer, click on the dbx to the file missing or empty file, then drag it to the desktop. It can be deleted later once you have successfully restored the bak file. Minimize the message store.

    Open OE and, if the folder is missing, create a folder with the * exact * same name as the bak file you want to restore but without the .bak. For example: If the file is Saved.bak, the new folder should be named saved. Open the new folder, and then close OE. If the folder is there, but just empty, continue to the next step.

    First of all, check if there is a bak file already in the message. If there is, and you have removed the dbx file, go ahead and rename it in dbx.

    If it is not already in the message, open the trash and do a right-click on the file bak for the folder in question and click on restore. Open the message store up and replace the .bak by .dbx file extension. Close the message store and open OE. Messages must be in the folder.

    If messages are restored successfully, you can go ahead and delete the old dbx file that you moved to the desktop.
     
    If you have not then bak copies of your dbx files in the Recycle Bin:

    DBXpress run in extract disc Mode is the best chance to recover messages:
    http://www.oehelp.com/DBXpress/default.aspx

    And see:
    http://www.oehelp.com/OETips.aspx#4

    A general warning to help avoid this in the future:

    Do not archive mail in default OE folders. They finally are damaged. Create your own folders defined by the user for mail storage and move your mail to them. Empty the deleted items folder regularly. Keep user created folders under 300 MB, and also empty as is possible to default folders.

    Disable analysis in your e-mail anti-virus program. It is a redundant layer of protection that devours the CPUs, slows down sending and receiving and causes a multitude of problems such as time-outs, account setting changes and has even been responsible for the loss of messages. Your up-to-date A / V program will continue to protect you sufficiently. For more information, see:
    http://www.oehelp.com/OETips.aspx#3

    And backup often.

    Outlook Express Quick Backup (OEQB Freeware)
    http://www.oehelp.com/OEBackup/default.aspx

  • My outlook express is requiring a LogIn identity, I have NEVER in the past had this? It is demanding a password that I don't have?

    Hello

    I get all my emails and all my contacts are using Outlook express for my e-mail - * address email is removed from the privacy *.   I did at least 6 years and more.   I recently had a "LogIn Identity" poster come up I have here NO password, because I can't get ANY of my emails.

    I am able to go online and get current email with Telus.  However, all my contacts and previous emails via Outlook and I prefer to use this system.

    I tried a fix with OMNITECH - who did online malicious components... knowing made unwanted change to Outlook Express data as well as the registry of the windows and currupted system some of the core system files.    They asked to take on my computer and fix it for a COST of course and I've been uncomforatable with access to my personal information and has failed at this.

    All I'm looking for is to come back to my Outlook express and remove this IDENTITY of the CONNECTION.

    Help, please!     I have access to another computer is possible to transfer or to open a new Outlook express and got all my emails and contacts SAVED :(   Please, or I just have this problem fixed on my current system.

    Thanks so much,

    Patty

    Forgotten password identity
  • Outlook Express problem - when I receive an email in Outlook Express, it goes immediately into the "Deleted items" folder

    When I receive an email in Outlook Express in Windows XP, it will immediately in the "deleted items" folder  How can I fix it?

    Thank you

    This can happen only if you have a message in place rule or the sender entered blocked senders. Carefully review these two areas and any spam program, you may have.

  • Outlook Express 6 problem: send an email I get an error message and the email is not put in the sent items folder

    Outlook Express 6, Windows XP SP 3

    Problem: send an email, I get an error message and the email is not put in the sent items folder while the email (and attachments, if any) are successfully delivered to the recipient.

    The full error message is always useful, but I'm sure you have damaged dbx files.

    Spend most of your messages out of the Inbox and then create new folders to send and sent items box after having moved the messages you want to save to a local folder that you create.

    Tools | Options | Maintenance | Store folder will reveal the location of your Outlook Express files. Note the location and navigate on it in Explorer Windows or, copy and paste in start | Run.

    In Windows XP, Win2K & Win2K3 the OE user files (DBX and WAB) are by default marked as hidden. To view these files in Windows Explorer, you must enable Show hidden files and folders under start | Control Panel | Folder Options icon | Opinion, or in Windows Explorer. Tools | Folder options | View.

    With OE closed, find the DBX files for the items in the Outbox and sent and delete them.  New ones will be created automatically when you open OE.

    After you're done, followed by compacting your folders manually while working * off * and do it often.

    Click Outlook Express at the top of the the folder tree so no folders are open. Then: File | Work offline (or double-click on work online in the status bar). File | Folder | Compact all folders. Don't touch anything until the compacting is completed.

    General precautions for Outlook Express:

    Do not archive mail in the receipt or sent items box. Create your own user-defined folders and move messages you want to put in them. Empty the deleted items folder daily. Although the dbx files have a theoretical capacity of 2 GB, I recommend all a 300 MB max for less risk of corruption.

    Information on the maximum size of the .dbx files that are used by Outlook Express:
    http://support.Microsoft.com/?kbid=903095

    Disable analysis in your e-mail anti-virus program. It is a redundant layer of protection that devours the CPUs, slows down sending and receiving and causes a multitude of problems such as time-outs, account setting changes and has even been responsible for the loss of messages. Your up-to-date A / V program will continue to protect you sufficiently. For more information, see:
    http://www.oehelp.com/OETips.aspx#3

    Why you don't need your anti-virus to scan your email
    http://thundercloud.NET/infoave/tutorials/email-scanning/index.htm

    Note that for some AV programs, it may be necessary to uninstall the program and reinstall in custom Mode and uncheck analysis when the option is the result of e-mail messages.

    Compact often as specified above.

    And backup often.

    Outlook Express Quick Backup (OEQB Freeware)
    http://www.oehelp.com/OEBackup/default.aspx

  • Outlook express non-stop download previous emails

    I had a hard disk crash. replaced it, reinstalled XP and re-setup outlook express. Progressed it program to download all previous messages I thought I was lost, but has not stopped. I have 13000 more emails in triplicate. How to stop this thing. I found the file in the system and delete the file "Inbox" to allow him to re-download I wouldn't double and triple, but it does still hope. Help!

    To add to Steve's comments:

    Tools | Accounts | Mail | Properties | Advanced - uncheck: leave a copy of messages on the server.

    In tools | Options | General, uncheck check for messages at startup and to pass messages every X minutes.

    Close an open OE and do the manual send/receive. I think that OE starts to poll for new messages before the previous download is complete.

    Once this is done, a double-check meanings, bit I would not mark messages any sooner than 5 minutes, 10 would be better.

    If you need to double check leave a copy on the server, on arrival of the lease to remove after XX days.

    *************************************

    General precautions for Outlook Express:

    Do not archive mail in the receipt or sent items box. Create your own user-defined folders and move messages you want to put in them. Empty the deleted items folder daily. Although the dbx files have a theoretical capacity of 2 GB, I recommend all a 300 MB max for less risk of corruption.

    Information on the maximum size of the .dbx files that are used by Outlook Express:
    http://support.Microsoft.com/?kbid=903095

    After you're done, followed by compacting your folders manually while working * off * and do it often.

    Click Outlook Express at the top of the the folder tree so no folders are open. Then: File | Work offline (or double-click on work online in the status bar). File | Folder | Compact all folders. Don't touch anything until the compacting is completed.

    Disable analysis in your e-mail anti-virus program. It is a redundant layer of protection that devours the processors and causes a multitude of problems such as time-outs and account setting changes. Your up-to-date A / V program will continue to protect you sufficiently. For more information, see:
    http://www.oehelp.com/OETips.aspx#3

    And backup often.

    Outlook Express Quick Backup (OEQB Freeware)
    http://www.oehelp.com/OEBackup/default.aspx

  • XP: Outlook Express to Windows Live Mail - Emails have disappeared

    My boss had some problems a few months where a piece of his e-mails have been deleted.  Like a year or two of a value.  He had a ton of emails in their Inbox.  Just recently he started having the same e-mail repeatedly.  I decided to download windows live mail and install it on his computer.  It is running XP.

    I installed live mail.  He acknowledged the current e-mail account, he is using Outlook Express (POP3).  However, there is only the latest e-mail messages.  So, I went to windows live mail and click on file - import - and I imported Outlook Express 6.  He asked me what files and I clicked on the button that says it all.

    He went through the process and declared finished.  It was supposed to put the files in the storage folder.  I check the records of storage and there is nothing in the Inbox sent items folder has its old emails in them.  I looked around, in the other Inbox for the normal email account there and there is nothing more.

    I'm going to switch back to outlook express and its Inbox has no emails as well.  I'm like ooohhhh _.  If anyone can help, I would really appreciate it.

    I don't know if it compacted emails in outlook express.

    Thanks in advance - James

    For now, let's deal with Outlook Express.

    Two reasons the most common for what you describe is disruption of the compacting process, (never touch anything until it's finished), or bloated folders. More about that below.

    Why OE insists on compacting folders when I close it? :
    http://www.insideoe.com/FAQs/why.htm#compact
     
    Why mail disappears:
    http://www.insideoe.com/problems/bugs.htm#mailgone
     
    About file Corruption:
    http://www.Microsoft.com/Windows/IE/community/columns/filecorruption.mspx

    Recovery methods:

    If you use XP/SP2 or SP3, and are fully patched, then you should have a backup of your dbx files in the Recycle Bin (or possibly the message store), copied as bak files.

    To restore a folder bak on the message store folder, first find the location of the message store.

    Tools | Options | Maintenance | Store folder will reveal the location of your Outlook Express files. Note the location and navigate on it in Explorer Windows or, copy and paste in start | Run.

    In Windows XP, the .dbx files are by default marked as hidden. To view these files in the Solution Explorer, you must enable Show hidden files and folders under start | Control Panel | Folder options | View.

    Close OE and in Windows Explorer, click on the dbx to the file missing or empty file, then drag it to the desktop. It can be deleted later once you have successfully restored the bak file. Minimize the message store.

    Open OE and, if the folder is missing, create a folder with the * exact * same name as the bak file you want to restore but without the .bak. For example: If the file is Saved.bak, the new folder should be named saved. Open the new folder, and then close OE. If the folder is there, but just empty, continue to the next step.

    First of all, check if there is a bak file already in the message. If there is, and you have removed the dbx file, go ahead and rename it in dbx.

    If it is not already in the message, open the trash and do a right-click on the file bak for the folder in question and click on restore. Open the message store up and replace the .bak by .dbx file extension. Close the message store and open OE. Messages must be in the folder.

    If messages are restored successfully, you can go ahead and delete the old dbx file that you moved to the desktop.
     
    If you have not then bak copies of your dbx files in the Recycle Bin:

    DBXpress run in extract disc Mode is the best chance to recover messages:
    http://www.oehelp.com/DBXpress/default.aspx

    And see:
    http://www.oehelp.com/OETips.aspx#4

    A general warning to help avoid this in the future:

    Do not archive mail in default OE folders. They finally are damaged. Create your own folders defined by the user for mail storage and move your mail to them. Empty the deleted items folder regularly. Keep user created folders under 300 MB, and also empty as is possible to default folders.

    Disable analysis in your e-mail anti-virus program. It is a redundant layer of protection that devours the CPUs, slows down sending and receiving and causes a multitude of problems such as time-outs, account setting changes and has even been responsible for the loss of messages. Your up-to-date A / V program will continue to protect you sufficiently. For more information, see:
    http://www.oehelp.com/OETips.aspx#3

    And backup often.

    Outlook Express Quick Backup (OEQB Freeware)
    http://www.oehelp.com/OEBackup/default.aspx

    Bruce Hagen ~ MS - MVP [Mail]

  • Outlook Express main identity and Comcast email server

    I use Outlook Express (Internet Explorer 8) in Windows XP Pro.  A year and half ago my main identity ceased to be able to access the new emails through my Comcast email server account, but my other two (not main) identities Comcast can download all of their new emails.  I just get a message "unknown error", said that the main identity account cannot access the server.  PS. I can send emails, but I can't receive them.  I tried to look at all the POP and SMTP elements and they do not seem to be wrong Comcast took me through several steps but said the probel in my OExpress program and they were no help at all after that.  Any ideas?  Thank you.

    Tip: Create an identity third to replace the main identity. Import messages and address book and if it works well, remove the main identity.

    Make sure that the SMTP port is set to 587 and my server requires authentication is enabled. (Many Comcast Tech don't even know it).

    How can I set up/configure Outlook Express, Windows Mail & Windows Live Mail to E-mail from Comcast?
    http://customer.Comcast.com/pages/FAQViewer.aspx?GUID=5be34cb1-B190-4FC1-BEAA-818778a54aed

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