Outlook Express does not open

Cannot open Outlook Express, I get the Outlook Express has encountered a problem (error), and then it stops and goes back to the main screen of windows.

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Folders.dbx is probably damaged.
 
In Windows XP, the files of user OE (DBX and WAB) are by default marked as hidden. To view these files in Windows Explorer, you must enable Show hidden files and folders under start | Control Panel | Folder Options icon | Opinion, or in Windows Explorer. Tools | Folder options | View.
 
The path to the message will be very similar to this:
 
C:\Documents and Settings\Your User of utilisateur\Local Settings\Application Data\Identities\ {long string of letters & numbers} \Microsoft\Outlook Express
 
With OE closed, find the Folders.dbx file and delete it.  Another will be created automatically when you open OE.
 
Note these possible side effects:
 
When you re - start OE, it will build a new index of all *.dbx files it can read and create a new Folders.dbx. However, understand that you will lose the mail directory structure and message rules will probably have to be edited.
 

Tags: Windows

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