Outlook express error

I can't access my msn on my computer (1 number) email - but I checked account settings and they work and I can get my mail on another computer on the same network (with the same parameters) (number 2). I had overloaded the express program #1 with too many messages, but have since eliminated most - HOW can I retrieve computer #1 outlookl express?

Hi deanjacot,

You can try to reset Outlook Express & check if the problem persists.

a. launch Outlook Express by clicking Start > all programs > Outlook Express.

b. click on file > identities > manage identities in the Outlook Express window.

c. create a new identity by clicking New, type a name and press ENTER.

d. switch to the new identity by clicking Yes when you are prompted.

e. close the new account wizard by clicking Cancel and Yes.

f. click on file > identities > manage identities in the Outlook Express window.

g. Select the old identity by clicking on it. Click on "Main Identity" by default.

h. remove the old identity by clicking on 'Remove' and 'Delete' when prompted. Outlook Express removes all of your previous custom settings and data.

Hope the helps of information. Please post back and we do know.

Concerning
Joel S
Microsoft Answers Support Engineer
Visit our Microsoft answers feedback Forum and let us know what you think.

Tags: Windows

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