Outlook Express inbox emails have disappeared

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• Outlook Express Inbox emails disappeared after power failure

  Remember - this is a public forum so never post private information such as numbers of mail or telephone!

  Last night, there was a sudden unplanned shutdown down of the PC (turn off).  After the reboot (late last night) and go to the Inbox Outlook Express, only e-mail messages today were from this time (2 / 26 +)!  I can't find any obvious backup file for old messages (more than 26/02/2010).

  (1) what might have happened?  I got shut-off before without any problem.

  (2) where the old emails can be (if not actually erased)?

  (3) how can I get these emails restored to OE (if they still exist)?

  Thank you

  S

  Two reasons the most common for what you describe is disruption of the compacting process, (never touch anything until it's finished), or bloated folders. More about that below.

  Why OE insists on compacting folders when I close it? :
  http://www.insideoe.com/FAQs/why.htm#compact

  Why mail disappears:
  http://www.insideoe.com/problems/bugs.htm#mailgone

  About file Corruption:
  http://www.Microsoft.com/Windows/IE/community/columns/filecorruption.mspx

  Recovery tools:

  If you use XP/SP2 or SP3, and are fully patched, then you should have a backup of your dbx files in the Recycle Bin (or possibly the message store), copied as bak files.

  To restore a folder bak on the message store folder, first find the location of the message store.

  Tools | Options | Maintenance | Store folder will reveal the location of your Outlook Express files. Note the location and navigate on it in Explorer Windows or, copy and paste in start | Run.

  In Windows XP, the .dbx files are by default marked as hidden. To view these files in the Solution Explorer, you must enable Show hidden files and folders under start | Control Panel | Folder options | View.

  Close OE and in Windows Explorer, click on the dbx to the file missing or empty file, then drag it to the desktop. It can be deleted later once you have successfully restored the bak file. Minimize the message store.

  Open OE and, if the folder is missing, create a folder with the * exact * same name as the bak file you want to restore but without the .bak. For example: If the file is Saved.bak, the new folder should be named saved. Open the new folder, and then close OE. If the folder is there, but just empty, continue to the next step.

  First of all, check if there is a bak file already in the message. If there is, and you have removed the dbx file, go ahead and rename it in dbx.

  If it is not already in the message, open the trash and do a right-click on the file bak for the folder in question and click on restore. Open the message store up and replace the .bak by .dbx file extension. Close the message store and open OE. Messages must be in the folder.

  If messages are restored successfully, you can go ahead and delete the old dbx file that you moved to the desktop.
   
  If you have not then bak copies of your dbx files in the Recycle Bin:

  DBXpress run in extract disc Mode is the best chance to recover messages:
  http://www.oehelp.com/DBXpress/default.aspx

  And see:
  http://www.oehelp.com/OETips.aspx#4

  A general warning to help avoid this in the future:

  Do not archive mail in default OE folders. They finally are damaged. Create your own folders defined by the user for mail storage and move your mail to them. Empty the deleted items folder regularly. Keep user created folders under 300 MB, and also empty as is possible to default folders.

  Disable analysis in your e-mail anti-virus program. It is a redundant layer of protection that devours the CPUs, slows down sending and receiving and causes a multitude of problems such as time-outs, account setting changes and has even been responsible for the loss of messages. Your up-to-date A / V program will continue to protect you sufficiently. For more information, see:
  http://www.oehelp.com/OETips.aspx#3

  And backup often.

  Outlook Express Quick Backup (OEQB Freeware)
  http://www.oehelp.com/OEBackup/default.aspx

  Bruce Hagen MS - MVP [Mail]

• Outlook Express sent items have disappeared

  Outlook Express 6 compacted my messages. Once she had finished I went to sent items and all of my emails I sent between March 2010 and now (August 2010) disappeared.

  I searched the file store, located the sent items.dbx ran through a program of dbx and opened it, but the same messages are still missing.

  Y at - it elsewhere, they might be? Or anyway to get them back? I REALLY need them for work. Help, please.

  Two reasons the most common for what you describe is disruption of the compacting process, (never touch anything until it's finished), or bloated folders. More about that below.

  Why OE insists on compacting folders when I close it? :
  http://www.insideoe.com/FAQs/why.htm#compact
   
  Why mail disappears:
  http://www.insideoe.com/problems/bugs.htm#mailgone
   
  About file Corruption:
  http://www.Microsoft.com/Windows/IE/community/columns/filecorruption.mspx

  Recovery methods:

  If you use XP/SP2 or SP3, and are fully patched, then you should have a backup of your dbx files in the Recycle Bin (or possibly the message store), copied as bak files.

  To restore a folder bak on the message store folder, first find the location of the message store.

  Tools | Options | Maintenance | Store folder will reveal the location of your Outlook Express files. Note the location and navigate on it in Explorer Windows or, copy and paste in start | Run.

  In Windows XP, the .dbx files are by default marked as hidden. To view these files in the Solution Explorer, you must enable Show hidden files and folders under start | Control Panel | Folder options | View.

  Close OE and in Windows Explorer, click on the dbx to the file missing or empty file, then drag it to the desktop. It can be deleted later once you have successfully restored the bak file. Minimize the message store.

  Open OE and, if the folder is missing, create a folder with the * exact * same name as the bak file you want to restore but without the .bak. For example: If the file is Saved.bak, the new folder should be named saved. Open the new folder, and then close OE. If the folder is there, but just empty, continue to the next step.

  First of all, check if there is a bak file already in the message. If there is, and you have removed the dbx file, go ahead and rename it in dbx.

  If it is not already in the message, open the trash and do a right-click on the file bak for the folder in question and click on restore. Open the message store up and replace the .bak by .dbx file extension. Close the message store and open OE. Messages must be in the folder.

  If messages are restored successfully, you can go ahead and delete the old dbx file that you moved to the desktop.
   
  If you have not then bak copies of your dbx files in the Recycle Bin:

  DBXpress run in extract disc Mode is the best chance to recover messages:
  http://www.oehelp.com/DBXpress/default.aspx

  And see:
  http://www.oehelp.com/OETips.aspx#4

  A general warning to help avoid this in the future:

  Do not archive mail in default OE folders. They finally are damaged. Create your own folders defined by the user for mail storage and move your mail to them. Empty the deleted items folder regularly. Keep user created folders under 300 MB, and also empty as is possible to default folders.

  Disable analysis in your e-mail anti-virus program. It is a redundant layer of protection that devours the CPUs, slows down sending and receiving and causes a multitude of problems such as time-outs, account setting changes and has even been responsible for the loss of messages. Your up-to-date A / V program will continue to protect you sufficiently. For more information, see:
  http://www.oehelp.com/OETips.aspx#3

  And backup often.

  Outlook Express Quick Backup (OEQB Freeware)
  http://www.oehelp.com/OEBackup/default.aspx

  Bruce Hagen ~ MS - MVP [Mail]

• When I opened outlook express Inbox, all messages have been deleted, please help restore the same

  When I opened outlook express Inbox, all messages have been deleted, please help restore the same

  Go to view | Current view | Show all messages to make sure that you have just selected 'Hide read messages.

  If this does not help, check your Recycle Bin, the bak files which are dbx files, you can restore backups.  See www.oehelp.com/OETips.aspx#2

  If this does not help, then you will probably need my program DBXpress (www.oehelp.com/DBXpress/), which will extract the messages from individual dbx files, and if messages are no longer in the files, it can extract from the disc itself.

  Steve

• I lost my files in my outlook express Inbox. How can I get back them?

  I lost my files in my outlook express Inbox. How can I get back them?

  The email you see in sent items. Is - this mail you thought you deleted a long time ago? If so, it almost sounds like you had an old identity.

  File | Identities | Manage identities. Is there more than one list? If Yes, go to the other identity. If not, read on...

  Two reasons the most common for what you describe is disruption of the compacting process, (never touch anything until it's finished), or bloated folders. More about that below.

  Why OE insists on compacting folders when I close it? :
  http://www.insideoe.com/FAQs/why.htm#compact

  Why mail disappears:
  http://www.insideoe.com/problems/bugs.htm#mailgone

  About file Corruption:
  http://www.Microsoft.com/Windows/IE/community/columns/filecorruption.mspx

  Recovery tools:

  If you use XP/SP2 or SP3, and are fully patched, then you should have a backup of your dbx files in the Recycle Bin (or possibly the message store), copied as bak files.

  To restore a folder bak on the message store folder, first find the location of the message store.

  Tools | Options | Maintenance | Store folder will reveal the location of your Outlook Express files. Note the location and navigate on it in Explorer Windows or, copy and paste in start | Run.

  In Windows XP, the .dbx files are by default marked as hidden. To view these files in the Solution Explorer, you must enable Show hidden files and folders under start | Control Panel | Folder options | View.

  Close OE and in Windows Explorer, click on the dbx to the file missing or empty file, then drag it to the desktop. It can be deleted later once you have successfully restored the bak file. Minimize the message store.

  Open OE and, if the folder is missing, create a folder with the * exact * same name as the bak file you want to restore but without the .bak. For example: If the file is Saved.bak, the new folder should be named saved. Open the new folder, and then close OE. If the folder is there, but just empty, continue to the next step.

  First of all, check if there is a bak file already in the message. If there is, and you have removed the dbx file, go ahead and rename it in dbx.

  If it is not already in the message, open the trash and do a right-click on the file bak for the folder in question and click on restore. Open the message store up and replace the .bak by .dbx file extension. Close the message store and open OE. Messages must be in the folder.

  If messages are restored successfully, you can go ahead and delete the old dbx file that you moved to the desktop.
   
  If you have not then bak copies of your dbx files in the Recycle Bin:

  DBXpress run in extract disc Mode is the best chance to recover messages:
  http://www.oehelp.com/DBXpress/default.aspx

  And see:
  http://www.oehelp.com/OETips.aspx#4

  A general warning to help avoid this in the future:

  Do not archive mail in default OE folders. They finally are damaged. Create your own folders defined by the user for mail storage and move your mail to them. Empty the deleted items folder regularly. Keep user created folders under 300 MB, and also empty as is possible to default folders.

  Disable analysis in your e-mail anti-virus program. It is a redundant layer of protection that devours the CPUs, slows down sending and receiving and causes a multitude of problems such as time-outs, account setting changes and has even been responsible for the loss of messages. Your up-to-date A / V program will continue to protect you sufficiently. For more information, see:
  http://www.oehelp.com/OETips.aspx#3

  And backup often.

  Outlook Express Quick Backup (OEQB Freeware)
  http://www.oehelp.com/OEBackup/default.aspx

  Bruce Hagen ~ MS - MVP [Mail]

• I can't receive mails and all of my old emails have disappeared.

  my Inbox is empty... all old emails have disappeared

  I can't receive emails

  https://support.Mozilla.org/en-us/KB/cannot-receive-messages

  all of my old emails have disappeared

  http://KB.mozillazine.org/Disappearing_mail

• I use Thunderbird with multiple e-mail accounts. This morning, on behalf of BT 12 months last emails have disappeared, no other accounts like hotmail. (btinternet?)

  The shot to the top of Thunderbird, this morning, the last 12 months of emails have disappeared from my Inbox. Older emails are still there. The new mails are still on my phone. Other accounts in Thunderbird (hotmail, gmail, etc.) do not seem to have been affected. This seems to be a special relationship between Thunderbird and BT internet email. I would be really grateful for any help. Thank you.

  Hi - Thanks for taking the time to answer for me. No, the problems don't moved earlier. My wife also has a near-dormant BTinternet account which is accessible from the Thunderbird even on the same computer. Which has proved to work very well. I found that there were many problems with the BT e-mail yesterday and my problem was resolved later (2 hours on the phone) by a very helpful Lady in BT who virtually rebuilt my account. Even my security questions were rejected. I think that BT Yahoo email had major problems yesterday and he had nothing to do with Firefox - so please accept my apologies if I've wasted your time. Again thank you and best regards.

• Is it possible to delete all the messages in my Outlook Express Inbox at once or all messages must be deleted individually?

  Is it possible to delete all the messages in my Outlook Express Inbox at once or all messages must be deleted individually?

  [Moved from comments]

  Hello

  Hold down the Ctrl Key do randon emails selection > then delete.

  Hold down the SHIFT key, then click on the first email and you will select all the >, and then delete.

  Or click on the first one you want to delete > then hold down the SHIFT key > scroll to where you want to stop everything now shift key > click on that e-mail > between the two will be selected > delete them.

  See you soon.

• Cannot delete messages on my Outlook Express Inbox

  Cannot delete messages on my Outlook Express Inbox

  You have corruption of dbx files.

  Spend most of your messages out of the Inbox, if you can and move the messages you want to record off deleted items, and sent items. Locate the OE message store and then close OE.

  Tools | Options | Maintenance | Store folder will reveal the location of your Outlook Express files. Note the location and navigate on it in Explorer Windows or, copy and paste in start | Run.

  In Windows XP, Win2K & Win2K3 the OE user files (DBX and WAB) are by default marked as hidden. To view these files in Windows Explorer, you must enable Show hidden files and folders under start | Control Panel | Folder Options icon | Opinion, or in Windows Explorer. Tools | Folder options | View.

  With OE closed, find the Deleted Items.dbx and Sent Items.dbx files and delete them. New files will be created automatically when you open OE.

  Compact all folders as described below.

  To avoid this in the future:

  Do not archive mail in the receipt or sent items box. Create your own user-defined folders and move messages you want to put in them. Empty the deleted items folder daily. Although the dbx files have a theoretical capacity of 2 GB, I recommend all a 300 MB max for less risk of corruption.

  Information on the maximum size of the .dbx files that are used by Outlook Express:
  http://support.Microsoft.com/?kbid=903095

  After you're done, followed by compacting your folders manually while working * off * and do it often.

  Click Outlook Express at the top of the the folder tree so no folders are open. Then: File | Work offline (or double-click on work online in the status bar). File | Folder | Compact all folders. Don't touch anything until the compacting is completed.

  Disable analysis in your e-mail anti-virus program. It is a redundant layer of protection that devours the processors and causes a multitude of problems such as time-outs and account setting changes. Your up-to-date A / V program will continue to protect you sufficiently. For more information, see:
  http://www.oehelp.com/OETips.aspx#3

• Outlook Express Inbox full-error Ox800C0131

  Outlook Express Inbox folder does not open, so I'm unable to see all messages to delete them to free up space. Disk space is full. Works with Windows 98. Any ideas how to access the file and retrieve my messages?

  Bruce, thank you I'll follow your instructions to create a new Inbox. On the issue of data recovery, I have a second computer running on Windows XP with a bigger Inbox folder. If I export the old Inbox on this computer to the newest one with the bigger Inbox folder, I'll be able to read my messages or is corrupted from the Inbox? And I'll be able to export the Inbox folder as it will not be open right now?

• import messages in outlook express inbox in outlook

  I have 8 window. I tried to import messages from outlook express inbox messages to outlook but the computer just imported in items sent and delete items only. She did not import messages in the Inbox. The computer says windows encountered mail import your OE Mail errors. I did something wrong?

  Thank you

  DD

  As a general rule, you must import OE to Outlook on the same computer (XP) and then transfer them to the new machine.
   
  You try to import from the storage folder in OE dbx files?
   
  If you still have the machine with OE set up, you can do it this way.
   
   
   
  To create a Windows folder on the desktop from the old machine.
  * Open a folder in OE and drag the messages into the folder on the desktop. (They will remain in OE).
  To copy this folder on the desktop on the new machine.
  Open the folder and drag the messages to a folder in the new e-mail program.
   
   

• Boxes that allowed me to select the emails have disappeared

  Boxes that allowed me to select the emails have disappeared.

  In Thunderbird, you use methods of standard selection on the computer.

  Click on a message to select it, then control + a = select all

  Click on message 1, up or down several messages and hold the SHIFT key while clicking on the message 2 = messages selects one and two, and all the messages between the two

  Hold down the CTRL key while clicking random messages = SΘlectionner any message clicked on

  Hold down the CTRL key while clicking on a selected message = deselect this message

• ALL MY EMAILS have DISAPPEARED FROM MY IpHONE 6 s

  ALL MY EMAILS have DISAPPEARED FROM MY IpHONE 6 s. One day they were there; the next day, they were gone. Email still works n all iPads and computer using the same mail server.

  Stan1939 wrote:

  ALL MY EMAILS have DISAPPEARED FROM MY IpHONE 6 s. One day they were there; the next day, they were gone. Email still works n all iPads and computer using the same mail server.

  Remove and reinstall the e-mail account.

• XP: Outlook Express to Windows Live Mail - Emails have disappeared

  My boss had some problems a few months where a piece of his e-mails have been deleted.  Like a year or two of a value.  He had a ton of emails in their Inbox.  Just recently he started having the same e-mail repeatedly.  I decided to download windows live mail and install it on his computer.  It is running XP.

  I installed live mail.  He acknowledged the current e-mail account, he is using Outlook Express (POP3).  However, there is only the latest e-mail messages.  So, I went to windows live mail and click on file - import - and I imported Outlook Express 6.  He asked me what files and I clicked on the button that says it all.

  He went through the process and declared finished.  It was supposed to put the files in the storage folder.  I check the records of storage and there is nothing in the Inbox sent items folder has its old emails in them.  I looked around, in the other Inbox for the normal email account there and there is nothing more.

  I'm going to switch back to outlook express and its Inbox has no emails as well.  I'm like ooohhhh _.  If anyone can help, I would really appreciate it.

  I don't know if it compacted emails in outlook express.

  Thanks in advance - James

  For now, let's deal with Outlook Express.

  Two reasons the most common for what you describe is disruption of the compacting process, (never touch anything until it's finished), or bloated folders. More about that below.

  Why OE insists on compacting folders when I close it? :
  http://www.insideoe.com/FAQs/why.htm#compact
   
  Why mail disappears:
  http://www.insideoe.com/problems/bugs.htm#mailgone
   
  About file Corruption:
  http://www.Microsoft.com/Windows/IE/community/columns/filecorruption.mspx

  Recovery methods:

  If you use XP/SP2 or SP3, and are fully patched, then you should have a backup of your dbx files in the Recycle Bin (or possibly the message store), copied as bak files.

  To restore a folder bak on the message store folder, first find the location of the message store.

  Tools | Options | Maintenance | Store folder will reveal the location of your Outlook Express files. Note the location and navigate on it in Explorer Windows or, copy and paste in start | Run.

  In Windows XP, the .dbx files are by default marked as hidden. To view these files in the Solution Explorer, you must enable Show hidden files and folders under start | Control Panel | Folder options | View.

  Close OE and in Windows Explorer, click on the dbx to the file missing or empty file, then drag it to the desktop. It can be deleted later once you have successfully restored the bak file. Minimize the message store.

  Open OE and, if the folder is missing, create a folder with the * exact * same name as the bak file you want to restore but without the .bak. For example: If the file is Saved.bak, the new folder should be named saved. Open the new folder, and then close OE. If the folder is there, but just empty, continue to the next step.

  First of all, check if there is a bak file already in the message. If there is, and you have removed the dbx file, go ahead and rename it in dbx.

  If it is not already in the message, open the trash and do a right-click on the file bak for the folder in question and click on restore. Open the message store up and replace the .bak by .dbx file extension. Close the message store and open OE. Messages must be in the folder.

  If messages are restored successfully, you can go ahead and delete the old dbx file that you moved to the desktop.
   
  If you have not then bak copies of your dbx files in the Recycle Bin:

  DBXpress run in extract disc Mode is the best chance to recover messages:
  http://www.oehelp.com/DBXpress/default.aspx

  And see:
  http://www.oehelp.com/OETips.aspx#4

  A general warning to help avoid this in the future:

  Do not archive mail in default OE folders. They finally are damaged. Create your own folders defined by the user for mail storage and move your mail to them. Empty the deleted items folder regularly. Keep user created folders under 300 MB, and also empty as is possible to default folders.

  Disable analysis in your e-mail anti-virus program. It is a redundant layer of protection that devours the CPUs, slows down sending and receiving and causes a multitude of problems such as time-outs, account setting changes and has even been responsible for the loss of messages. Your up-to-date A / V program will continue to protect you sufficiently. For more information, see:
  http://www.oehelp.com/OETips.aspx#3

  And backup often.

  Outlook Express Quick Backup (OEQB Freeware)
  http://www.oehelp.com/OEBackup/default.aspx

  Bruce Hagen ~ MS - MVP [Mail]

• messages disappeared from Outlook Express (Inbox) e-mail account

  Most of my messages "Inbox floder" has simply disappeared from my Outlook Express email.  There were some files with images on them that I really want to come back. I want to know if I can get back them on my PC and if so, how could I do.

  Two reasons the most common for what you describe is disruption of the compacting process, (never touch anything until it's finished), or bloated folders. More about that below.

  Why OE insists on compacting folders when I close it? :
  http://www.insideoe.com/FAQs/why.htm#compact

  Why mail disappears:
  http://www.insideoe.com/problems/bugs.htm#mailgone

  About file Corruption:
  http://www.Microsoft.com/Windows/IE/community/columns/filecorruption.mspx

  Recovery tools:

  If you use XP/SP2 or SP3, and are fully patched, then you should have a backup of your dbx files in the Recycle Bin (or possibly the message store), copied as bak files.

  To restore a folder bak on the message store folder, first find the location of the message store.

  Tools | Options | Maintenance | Store folder will reveal the location of your Outlook Express files. Note the location and navigate on it in Explorer Windows or, copy and paste in start | Run.

  In Windows XP, the .dbx files are by default marked as hidden. To view these files in the Solution Explorer, you must enable Show hidden files and folders under start | Control Panel | Folder options | View.

  Close OE and in Windows Explorer, click on the dbx to the file missing or empty file, then drag it to the desktop. It can be deleted later once you have successfully restored the bak file. Minimize the message store.

  Open OE and, if the folder is missing, create a folder with the * exact * same name as the bak file you want to restore but without the .bak. For example: If the file is Saved.bak, the new folder should be named saved. Open the new folder, and then close OE. If the folder is there, but just empty, continue to the next step.

  First of all, check if there is a bak file already in the message. If there is, and you have removed the dbx file, go ahead and rename it in dbx.

  If it is not already in the message, open the trash and do a right-click on the file bak for the folder in question and click on restore. Open the message store up and replace the .bak by .dbx file extension. Close the message store and open OE. Messages must be in the folder.

  If messages are restored successfully, you can go ahead and delete the old dbx file that you moved to the desktop.
   
  If you have not then bak copies of your dbx files in the Recycle Bin:

  DBXpress run in extract disc Mode is the best chance to recover messages:
  http://www.oehelp.com/DBXpress/default.aspx

  And see:
  http://www.oehelp.com/OETips.aspx#4

  A general warning to help avoid this in the future:

  Do not archive mail in default OE folders. They finally are damaged. Create your own folders defined by the user for mail storage and move your mail to them. Empty the deleted items folder regularly. Keep user created folders under 300 MB, and also empty as is possible to default folders.

  Disable analysis in your e-mail anti-virus program. It is a redundant layer of protection that devours the CPUs, slows down sending and receiving and causes a multitude of problems such as time-outs, account setting changes and has even been responsible for the loss of messages. Your up-to-date A / V program will continue to protect you sufficiently. For more information, see:
  http://www.oehelp.com/OETips.aspx#3

  And backup often.

  Outlook Express Quick Backup (OEQB Freeware)
  http://www.oehelp.com/OEBackup/default.aspx

  Bruce Hagen MS - MVP [Mail]