Outlook express sending multiple copies of email

When send or send an email with an attachment OE will send anywhere from 4 to 92 copies of the email and in the receiving computer virus protection program will show as emails containing a virus. The issuing machine shows no virus when checked with anti-virus AVG and any malware program when checked with Windows Defender or Spybot S & D.

Hi Phxjack,

Thanks for posting. This can happen from time to time if you have a scanner email or anti-virus analyzes e-mails. For testing can you please disable and anti-virus and e-mail scanning or utility and see if the problem is resolved.

I hope this helps! Shawn - Support Engineer - MCP, MCDST
Microsoft Answers Support Engineer
Visit our Microsoft answers feedback Forum and let us know what you think

Tags: Windows

Similar Questions

  • Outlook Express sending multiple e-mails to friends.

    Original title: Outlook Express

    My Outlook Express has stopped working about a week ago a few days and without apparent reason.  It seems now to be sending multiple emails to friends for example every 6 minutes or so and up to 53 times and counting.  Help!

    What is a pop3 account? Create a new Outbox and sent items folder.
     
     
    Follow these steps for the Outbox and sent items after you move the messages you want to save to a local folder that you create.
     
    Tools | Options | Maintenance | Store folder will reveal the location of your Outlook Express files. Note the location and navigate on it in Explorer Windows or, copy and paste in start | Run.
     
    In Windows XP, the files of user OE (DBX and WAB) are by default marked as hidden. To view these files in Windows Explorer, you must enable Show hidden files and folders under start | Control Panel | Folder Options icon | Opinion, or in Windows Explorer. Tools | Folder options | View.
     
    With OE closed, find the Outbox.dbx and Sent Items.dbx file and remove them. New files will be created automatically when you open OE.
     
     
     
    To avoid this in the future:
     
    Do not archive mail in the receipt or sent items box. Create your own user-defined folders and move messages you want to put in them. Empty the deleted items folder daily. Although the dbx files have a theoretical capacity of 2 GB, I recommend all a 300 MB max for less risk of corruption.
     
    Information on the maximum size of the .dbx files that are used by Outlook Express:
    http://support.Microsoft.com/?kbid=903095
     
    After you're done, followed by compacting your folders manually while working * off * and do it often.
     
    Click Outlook Express at the top of the the folder tree so no folders are open. Then: File | Work offline (or double-click on work online in the status bar). File | Folder | Compact all folders. Don't touch anything until the compacting is completed.
     
    Disable analysis in your e-mail anti-virus program. It is a redundant layer of protection that devours the processors and causes a multitude of problems such as time-outs and account setting changes. Your up-to-date A / V program will continue to protect you sufficiently. For more information, see:
    http://www.oehelp.com/OETips.aspx#3   
     
  • How can I stop Outlook Express sends several empty messages with attachments

    How can I stop Outlook Express sends several empty messages with attachments

    Not a lot of information, but CrystalBall © says:
     
    Tools | Accounts | Mail | Properties | Advanced. Uncheck the box: "Break apart messages...". ».
  • My Outlook Express to send sends multiple copies of the same emails at random - help!

    My Outlook Express has a small problem recently.   When I send emails - they soar in the Outbox and send 15-20 ++ emails to recipients and remain in the Outbox until I have remove them - this happens randomly.

    Make sure you have set it to break apart messages under Tools | Accounts | Mail | Properties | Advanced.  Also check 3rd party interference, such as the antivirus program.  See www.oehelp.com/OETips.aspx#3 if you still have problems, then move all the sent items in another folder and close OE and delete the sent items.dbx and outbox.dbx (hidden) and start OE files it will create new ones, and that might solve corruption.  You can also try to go to the file. Identities and setup a new identity and see if that fixes the problems.

    Steve

  • Why is outlook express send emails with attachments multiple times

    Whenever I send an email with attachments, it remains in the Outbox but continues to send. An error message is displayed, but there are no details or error number

    Hello Warren,

    1. What is the exact error message?

    2 did you change on your computer before the show?

    3. should we come up with any particular mail or all mail?

    Perform the following troubleshooting steps:

    Step 1:

    I suggest to create a new identity in Outlook Express.

    Check out the following link to create a new identity.

    OLEXP: How to create and use identities in Outlook Express 5.x and 6.0

    Step 2:

    Import all contacts from the old identity to the new identity.

    Check out the following link to import the contacts.

    OLEXP: How to import and export address books in Outlook Express

  • Outlook express 6 sends multiple copies of the message to each receiver

    When I send e mali, recipients get multiple copies of the mail, may seem that if mail is sent to two people, they receive 2 copies, 3 people 3 copies and so on

    I suggest you post a much more complete description of your problem (including the types of e-mail accounts, how you select the recipient, how do you send the message) to the correct group. This is not a group OE. It is:http://social.answers.microsoft.com/Forums/en-US/xpnetwork/threads Russ Valentine

  • Outlook express send e-mail, get the error message, but no error send copies but listed 6.

    Home-Internet Outlook Express 6 XP Windows. Have a Norton Security System. When an e-mail is sent, an error message appears "Please consult the list of errors below for more details", none are listed. The e-mail is sent and appears also in the output area to be send. The e-mail message is received to the person, it is sent, but there are 6 copies of them. Sometimes, a box on the bottom appears Norton, checking emails. It appears, at this point, all 6 are treated through Norton. The file send list however one as being sent.

    You have apparent dbx file corruption.
     
    Spend most of your messages out of the Inbox, and then create the new box of sent, and sent items files after you move the messages you want to save to a local folder that you create.
     
    Tools | Options | Maintenance | Store folder will reveal the location of your Outlook Express files. Note the location and navigate on it in Explorer Windows or, copy and paste in start | Run.
     
    In Windows XP, Win2K & Win2K3 the OE user files (DBX and WAB) are by default marked as hidden. To view these files in Windows Explorer, you must enable Show hidden files and folders under start | Control Panel | Folder Options icon | Opinion, or in Windows Explorer. Tools | Folder options | View.
     
    With OE closed, find the DBX files for the items in the Outbox and sent and delete them.  New ones will be created automatically when you open OE.
     
    After you're done, followed by compacting your folders manually while working * off * and do it often.
     
    Click Outlook Express at the top of the the folder tree so no folders are open. Then: File | Work offline (or double-click on work online in the status bar). File | Folder | Compact all folders. Don't touch anything until the compacting is completed.
     
    General precautions for Outlook Express:
     
    Do not archive mail in the receipt or sent items box. Create your own user-defined folders and move messages you want to put in them. Empty the deleted items folder daily. Although the dbx files have a theoretical capacity of 2 GB, I recommend all a 300 MB max for less risk of corruption.
     
    Information on the maximum size of the .dbx files that are used by Outlook Express:
    http://support.Microsoft.com/?kbid=903095
     
    Disable analysis in your e-mail anti-virus program. It is a redundant layer of protection that devours the CPUs, slows down sending and receiving and causes a multitude of problems such as time-outs, account setting changes and has even been responsible for the loss of messages. Your up-to-date A / V program will continue to protect you sufficiently. For more information, see:
    http://www.oehelp.com/OETips.aspx#3 
     
    Why you don't need your anti-virus to scan your email
    http://thundercloud.NET/infoave/tutorials/email-scanning/index.htm
     
    Note that for some AV programs, it may be necessary to uninstall the program and reinstall in custom Mode and uncheck analysis when the option is the result of e-mail messages.
     
    Compact often as specified above.
     
    And backup often.
     
    Outlook Express Quick Backup (OEQB Freeware)
    http://www.oehelp.com/OEBackup/default.aspx 
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    Hey smart people.
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    Thank you very much

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    These messages would end at amazon.com and ebay.com, correct? See if you can find them in senders blocked in this way.
     
     
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  • When I send an e-mail to MS Outlook Express sends it leaves the Outbox and guard return the same email over and over again (unless I'm deleting it).

    In other words, the e-mail message remains in the Outbox and is NOT in the SENT ITEMS folder.

    You have apparent dbx file corruption.

    Spend most of your messages out of the Inbox and then create new folders to send and sent items box after having moved the messages you want to save to a local folder that you create.

    Tools | Options | Maintenance | Store folder will reveal the location of your Outlook Express files. Note the location and navigate on it in Explorer Windows or, copy and paste in start | Run.

    In Windows XP, Win2K & Win2K3 the OE user files (DBX and WAB) are by default marked as hidden. To view these files in Windows Explorer, you must enable Show hidden files and folders under start | Control Panel | Folder Options icon | Opinion, or in Windows Explorer. Tools | Folder options | View.

    With OE closed, find the DBX files for the items in the Outbox and sent and delete them.  New ones will be created automatically when you open OE.

    After you're done, followed by compacting your folders manually while working * off * and do it often.

    Click Outlook Express at the top of the the folder tree so no folders are open. Then: File | Work offline (or double-click on work online in the status bar). File | Folder | Compact all folders. Don't touch anything until the compacting is completed.

    General precautions for Outlook Express:

    Do not archive mail in the receipt or sent items box. Create your own user-defined folders and move messages you want to put in them. Empty the deleted items folder daily. Although the dbx files have a theoretical capacity of 2 GB, I recommend all a 300 MB max for less risk of corruption.

    Information on the maximum size of the .dbx files that are used by Outlook Express:
    http://support.Microsoft.com/?kbid=903095

    Disable analysis in your e-mail anti-virus program. It is a redundant layer of protection that devours the CPUs, slows down sending and receiving and causes a multitude of problems such as time-outs, account setting changes and has even been responsible for the loss of messages. Your up-to-date A / V program will continue to protect you sufficiently. For more information, see:
    http://www.oehelp.com/OETips.aspx#3

    Why you don't need your anti-virus to scan your email
    http://thundercloud.NET/infoave/tutorials/email-scanning/index.htm

    Note that for some AV programs, it may be necessary to uninstall the program and reinstall in custom Mode and uncheck analysis when the option is the result of e-mail messages.

    Compact often as specified above.

    And backup often.

    Outlook Express Quick Backup (OEQB Freeware)
    http://www.oehelp.com/OEBackup/default.aspx

    Bruce Hagen
    MS - MVP October 1, 2004 ~ September 30, 2010
    Imperial Beach, CA

  • Outlook express problem - he receives an email from Comcast, but will not send it.

    My Outlook Express cannot find the server to send e-mail.  I receive emails from my ISP.  Any suggestions to solve this problem

    It would be useful to include any error message you get when something like that happens as it may for various reasons. However, I'll look in my CrystalBall and suggest this:

    Change the SMTP port to 587 and ensure that: my server requires authentication is enabled.

    How can I set up/configure Outlook Express, Windows Mail & Windows Live Mail to E-mail from Comcast?
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    Bruce Hagen
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    Imperial Beach, CA

  • The receiver receiving multiple copies of emails from the sender when one e-mail is sent

    Original title: several emails

    After receiving an email from a friend, I forwarded to others in the same group of interest. When they get them, some have asked why I send 9 copies of the same message, which I did of course. Then, when some tried to open them, they get gibberish or a error message "file too large". Thus,.

    • 1. What is past they get multiples?
    • 2. Why do they get errors to the file too big?
    • How can I fix it, because I send them weekly.

    You are the very welcome. Try it for a few days to be sure.

  • Outlook express sending same email over and over again... keeps an email to outbok, looks like it may not be placed in "sent items"... Help

    Outlook express email

    Always there?

    Create a new Outbox and sent items folder.

    Follow these steps for the Outbox and sent items after you move the messages you want to save to a local folder that you create.

    Tools | Options | Maintenance | Store folder will reveal the location of your Outlook Express files. Note the location and navigate on it in Explorer Windows or, copy and paste in start | Run.

    In Windows XP, Win2K & Win2K3 the OE user files (DBX and WAB) are by default marked as hidden. To view these files in Windows Explorer, you must enable Show hidden files and folders under start | Control Panel | Folder Options icon | Opinion, or in Windows Explorer. Tools | Folder options | View.

    With OE closed, find the Outbox.dbx and Sent Items.dbx file and remove them. New files will be created automatically when you open OE.

    To avoid this in the future:

    Do not archive mail in the receipt or sent items box. Create your own user-defined folders and move messages you want to put in them. Empty the deleted items folder daily. Although the dbx files have a theoretical capacity of 2 GB, I recommend all a 300 MB max for less risk of corruption.

    Information on the maximum size of the .dbx files that are used by Outlook Express:
    http://support.Microsoft.com/?kbid=903095

    After you're done, followed by compacting your folders manually while working * off * and do it often.

    Click Outlook Express at the top of the the folder tree so no folders are open. Then: File | Work offline (or double-click on work online in the status bar). File | Folder | Compact all folders. Don't touch anything until the compacting is completed.

    Disable analysis in your e-mail anti-virus program. It is a redundant layer of protection that devours the processors and causes a multitude of problems such as time-outs and account setting changes. Your up-to-date A / V program will continue to protect you sufficiently. For more information, see:
    http://www.oehelp.com/OETips.aspx#3

    In tools | Options | Maintenance: Uncheck Compact messages in the background box and let it unchecked. {N/a if you use XP/SP2 or SP3}.

    Bruce Hagen MS - MVP [Mail]

  • My Outlook Express sending Emails I sent

    Remember - this is a public forum so never post private information such as numbers of mail or telephone!

    I use Outlook Express.  Last month my friends have received messages from me that I did not send.  Messages to include a link for people to click on.  I have Microsoft Anti-Virus running, but yet these messages are sent that I didn't send.  How can I fix it?  Thank you, Diane

    Ideas:

    • You have problems with programs
    • Error messages
    • Recent changes to your computer
    • What you have already tried to solve the problem

    Thank you, and I'll get right on it!  Di

  • XP: Outlook Express to Windows Live Mail - Emails have disappeared

    My boss had some problems a few months where a piece of his e-mails have been deleted.  Like a year or two of a value.  He had a ton of emails in their Inbox.  Just recently he started having the same e-mail repeatedly.  I decided to download windows live mail and install it on his computer.  It is running XP.

    I installed live mail.  He acknowledged the current e-mail account, he is using Outlook Express (POP3).  However, there is only the latest e-mail messages.  So, I went to windows live mail and click on file - import - and I imported Outlook Express 6.  He asked me what files and I clicked on the button that says it all.

    He went through the process and declared finished.  It was supposed to put the files in the storage folder.  I check the records of storage and there is nothing in the Inbox sent items folder has its old emails in them.  I looked around, in the other Inbox for the normal email account there and there is nothing more.

    I'm going to switch back to outlook express and its Inbox has no emails as well.  I'm like ooohhhh _.  If anyone can help, I would really appreciate it.

    I don't know if it compacted emails in outlook express.

    Thanks in advance - James

    For now, let's deal with Outlook Express.

    Two reasons the most common for what you describe is disruption of the compacting process, (never touch anything until it's finished), or bloated folders. More about that below.

    Why OE insists on compacting folders when I close it? :
    http://www.insideoe.com/FAQs/why.htm#compact
     
    Why mail disappears:
    http://www.insideoe.com/problems/bugs.htm#mailgone
     
    About file Corruption:
    http://www.Microsoft.com/Windows/IE/community/columns/filecorruption.mspx

    Recovery methods:

    If you use XP/SP2 or SP3, and are fully patched, then you should have a backup of your dbx files in the Recycle Bin (or possibly the message store), copied as bak files.

    To restore a folder bak on the message store folder, first find the location of the message store.

    Tools | Options | Maintenance | Store folder will reveal the location of your Outlook Express files. Note the location and navigate on it in Explorer Windows or, copy and paste in start | Run.

    In Windows XP, the .dbx files are by default marked as hidden. To view these files in the Solution Explorer, you must enable Show hidden files and folders under start | Control Panel | Folder options | View.

    Close OE and in Windows Explorer, click on the dbx to the file missing or empty file, then drag it to the desktop. It can be deleted later once you have successfully restored the bak file. Minimize the message store.

    Open OE and, if the folder is missing, create a folder with the * exact * same name as the bak file you want to restore but without the .bak. For example: If the file is Saved.bak, the new folder should be named saved. Open the new folder, and then close OE. If the folder is there, but just empty, continue to the next step.

    First of all, check if there is a bak file already in the message. If there is, and you have removed the dbx file, go ahead and rename it in dbx.

    If it is not already in the message, open the trash and do a right-click on the file bak for the folder in question and click on restore. Open the message store up and replace the .bak by .dbx file extension. Close the message store and open OE. Messages must be in the folder.

    If messages are restored successfully, you can go ahead and delete the old dbx file that you moved to the desktop.
     
    If you have not then bak copies of your dbx files in the Recycle Bin:

    DBXpress run in extract disc Mode is the best chance to recover messages:
    http://www.oehelp.com/DBXpress/default.aspx

    And see:
    http://www.oehelp.com/OETips.aspx#4

    A general warning to help avoid this in the future:

    Do not archive mail in default OE folders. They finally are damaged. Create your own folders defined by the user for mail storage and move your mail to them. Empty the deleted items folder regularly. Keep user created folders under 300 MB, and also empty as is possible to default folders.

    Disable analysis in your e-mail anti-virus program. It is a redundant layer of protection that devours the CPUs, slows down sending and receiving and causes a multitude of problems such as time-outs, account setting changes and has even been responsible for the loss of messages. Your up-to-date A / V program will continue to protect you sufficiently. For more information, see:
    http://www.oehelp.com/OETips.aspx#3

    And backup often.

    Outlook Express Quick Backup (OEQB Freeware)
    http://www.oehelp.com/OEBackup/default.aspx

    Bruce Hagen ~ MS - MVP [Mail]

  • Outlook Express main identity and Comcast email server

    I use Outlook Express (Internet Explorer 8) in Windows XP Pro.  A year and half ago my main identity ceased to be able to access the new emails through my Comcast email server account, but my other two (not main) identities Comcast can download all of their new emails.  I just get a message "unknown error", said that the main identity account cannot access the server.  PS. I can send emails, but I can't receive them.  I tried to look at all the POP and SMTP elements and they do not seem to be wrong Comcast took me through several steps but said the probel in my OExpress program and they were no help at all after that.  Any ideas?  Thank you.

    Tip: Create an identity third to replace the main identity. Import messages and address book and if it works well, remove the main identity.

    Make sure that the SMTP port is set to 587 and my server requires authentication is enabled. (Many Comcast Tech don't even know it).

    How can I set up/configure Outlook Express, Windows Mail & Windows Live Mail to E-mail from Comcast?
    http://customer.Comcast.com/pages/FAQViewer.aspx?GUID=5be34cb1-B190-4FC1-BEAA-818778a54aed

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