ΗP - 15-r124nv (ENERGY STAR): ΗP - 15 r124n - tune can not install a newer version of the Bios (sp72062)

Hi all

I have a problem installing the BIOS via HP assistant. It starts to download the latest version of Bios (110 Ko..), and finally the HP Assistant fails to install the bios.

what I've done: uninstall the old version of HP assistant and install a more recent version.  The problem continues to insist

Any idea or suggestion?

Concerning

Georgios

Geokok

Welcome to the Community Forum of HP.

Comment

Your computer Support pages:

HP laptop - 15-r124nv (ENERGY STAR)

Reference:

Updated the BIOS

It is the opinion of the Expert that you shouldn't depend on HP Support AWizard when it comes to BIOS updates.

According to other factors in the system at the time when the HPSA trying to hit your system with an update of this type; the results could be... other than expected.

You can set 'Notification' HPSA to prevent it from trying to update your BIOS.

DON'T update the BIOS when you see an update in your Web page of the computer AND that this update can be used to provide a fix for a problem that you have discovered in your system.  In other words: If your computer is happy, do not update the BIOS just because you think it would be a good thing to do.

If you decide to update your BIOS

  • Make sure that ALL backups are up-to-date and complete - this means that everything you need to restore the system in case something goes wrong.
  • Understand that even when you do everything exactly right, you can end up with a bricked computer, that is an expensive paper weight.
  • Make sure you have at least your critical data on some form of external backup.
  • Unplug the USB drives and other useless material.  Desktop keyboard and mouse can stay connected.
  • Always run power cable to update the BIOS, never on the laptop battery
  • Touch the system during the update is underway
  • Optional: Leave wireless ONbutton. You could turn off the router to ensure that there is no interruption.

If you still get into trouble, see: restore the BIOS

Click on the thumbs-up Kudos to say thank you!

And... Click on accept as Solution when my answer provides a fix or a workaround!

I am happy to provide assistance on behalf of HP. I do not work for HP.

Tags: Notebooks

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