P C specialist: wireless printing problem

I just installed the HP Envy 5530 using the CD provided via Wi-Fi to my BT Homehub 5.

My problem is when to send any document to print, it starts to print then crashes just for about 2 minutes.

The printer is about 10 feet of the wireless router, I have a reward tab appear and when I pretend it stops at 96% and watch does not, Ctrl/alt/DELETE shows that a windows run dll problem.

When I run Scan Doctor feel it clears a document pending, but finally she finishes the word doc.

Any ideas? before, I run the printer on the road.

Hello

Thank you for using the forum.

You can download and install the FULL features software to win 10 to your pritner?

http://support.HP.com/us-en/drivers/selfservice/HP-envy-5530-e-all-in-one-printer-series/5304881/model/5304882#Z7_3054ICK0K8UDA0AQC11TA930C7

We recommend that you uninstall the previous software before you reinstall the downloaded software FULL of features.

Hope that helps.

Tags: HP Printers

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