P10 - 554 crashes randomly

My Toshiba Notebook P10-554 (1 1/2 year new) who must operate 24/7 seems to have developed a problem with the following symptoms:

Problem: after that run well for a while that the LCD will completely empty (black), turns off PCMCIA WLAN card, DVD player seems alive, button / stop is a blue light, heat sink thermal fans are on and running, had overheating before, but not after that I sent to the Toshiba service center, KB seems locked but cannot be verified sound card certainly goes out as the songs running, etc. turns off suddenly, if the display is on TV via TV-out that stops also. All this seems to be the case apparently without reason (just the fans start to run more difficult and as if a heavy effort it also accesses the DVD drive as it does at the start when starting). When it occurs, the only thing I can do is to force it to stop, pressing the off button.
The most annoying this problem is that it is not reproducible by one of my actions, etc. and occurs intermittently and at unpredictable moments.
This problem also

I already tried the following without being able to identify the problem:
-Adjust the brightness (with keys Fn + up arrow or Fn + Basel)
-exit the screen to a TV via TV-out and which is also empty at the time of the problem
-Hibernation and standby settings are all set to 'never '. So its obviously not a problem of standby/sleep extended such that she would come out of it by pressing the power button.
-I kept it even in the day running on single BIOS i.e.in the setup mode to isolate the hardware/software problem. As a result, the problem does not occur in this situtaion. So is not a hardware problem (Invertor)?
_This problem had also occurred last summer at the start when the laptop was brand new but later disappeared (don't know how... maybe because of several relocations OS etc, but not sure) and now he reappeared a week ago and I sent to the support service Toshiba here in Germany, but they did not fully understand the prob may be referred just with some improvements on the front problem overheating. Guarantee is till valid until January 2006.
-Last resort rest is to reinstall new OS, but since I have almost 60 GB of data I want to avoid. Recommend it?
Thanks a ton for your ideas and support. All the technicians out there please help.
see you soon

System information:
Toshiba Model: Satellite P10-554 PSP10E
Intel Pentium 4HT, 2800 MHz
512 MB (DDR SDRAM)
BIOS: V1.90
Graphics card: NVIDIA GeForce FX Go5600
OS version: Windows XP Home Version 5.1 SP2

[Edited by: admin]

Hello

Before arrive something very bad, that you must back up your data on an external HARD drive if you have one. There are too many different issues and I recommend you to reinstall the operating system using the recovery CD. On this way, you will be sure that the appliance is clean pre-installed.

After that check all this stuff listed in your ad. All the drivers, tools, and utilities should work properly. If there is no success contact the service partner and explain to them that the problems are here again despite the recovery procedure.

Good luck!

Tags: Toshiba

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