P50T-A - Bluetooth satellite does not earn 8.1

Since I bought my laptop Toshiba Satellite P50t-A-125 2 weeks ago I had problems with bluetooth. My mouse kept unplugged and I had to disable the pairing and pair again over and over again to make it work. The device itself in the laptop kept on track to disappearance from the Device Manager and I managed to get it back again by reinstalling the drivers.

However, now no matter what I can not do the bluetooth device to reappear in Device Manager. I looked for new devices, but it does not. There is now an unknown USB device (device descriptor request failed) showing under USB controllers. I update the drivers but it says that they are up-to-date.

I tried searching online and seen many people having this problem with Windows 8.1 and all the solutions I've tried not to make a difference. My laptop came with pre-installed Windows 8.1 so I would have thought that Toshiba would have made sure bluetooth Windows 8.1 before making them available for sale but obviously would not work.

Any idea on how to add bluetooth in Device Manager?

> Now that he's back, I could uncheck the power management settings on the computer to turn off this device to save power (as has been suggested online) allow and so far (fingers crossed), it has remained stable except for a time he stopped work briefly.
Good news! Thanks for sharing!

Tags: Toshiba

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