p6310f: Windows Update problem

When you try to upgrade to windows 10 I received the error message 0 x 80080005 - 0 x 90016 after watching in Microsoft support forum, I found that the problem was related to windows 7 is not not to date. I checked and found that my computer has stopped udating a couple of years. I tried to run Fixit MS that has not worked. Tried to reboot (BITS) and got ERROR 126 (module not found) I then followed the instructions at https://support.microsoft.com/en-us/kb/2700567 on how to reset the Windows Update components. During the process, I have the following errors:

Mshtml.DLL loaded, but the dllregisterserver entry point was not found.

Shdocvw.dll "" ""

browseui.dll   "                "                    "                     "

MSXML.dll Module could not load make sure that binary is stored at the specified location the specified module could not be found.

Actprxy.dll Failed is not found

gpkcsp.dll        "        "           "             "

initpki.dll          "           "                 "

wuaueng1.dll"" "

c:\windows\system32\dllcache\wucltui.dll"" "

wuweb.dll      "            "           "              "

muweb.dll    "            "              "            "

I guess my question is what I have to do a restore of the system under windows 7, before I can upgrade to windows 10? Or y at - it another way?

Hello glockrow ;

Let me welcome you on the HP forums!

I read your post about windows update problems and wanted to help.

I would that be able to say that updating to Win10 was an exact science where we know exactly how he does it, and what it should - but the flooding of this and other instances of Win10 problem after that problem indicates that, at best, we are all guessing.

So, I think, from what I've read and done on my PC, is that you SHOULD be able to avoid the problem of missing updates by updating using Win10 created using this MS link media: 10 Windows Installer using the media - Windows help authoring tool

After you create the DVD or USB, NOT boot from it. Instead, insert it into your PC and, if it does not auto-start, right click on the file setup.exe and run it.

HOWEVER - and this is important - PC Win7 have a rate low success updated Win10 without problem - primariluy lack of OEM Win10 drivers.  Typical problems include display artifacts (to cause to be obliged to use the driver for the card of Microsoft Basic), not wireless and touchpad problems.  The drivers Microsoft provides have only the most basic features, with none of the extras that the HP drivers bring to the stage.

It is further complicated by the function Win10 GoBack, whereby you can return to your original operating system, being known to be unreliable. So when your upgrade machine malfunctioning, only then you discover that you cannot return the machine to work, that you had originally!

You can protect yourself against ending up with a damaged machine - seriously considering using a free third-party product that works for airport Imaging/restoration - Macrium Reflect.

Macrium reflect (MR) provides a FREE version that can be used to image and restore partitions or drives together.

What I recommend is the following:
(1) download and install Macrium reflect (MR)
(2) run M. and choose the option: "Create an image of the partition (s) required to backup and restore Windows" to write a full backup to an external drive or USB key
(3) use the option to create a CD or a USB startup key

NOW, you have the means to restore a full system that works for the external hard drive or USB key in a few minutes.

So now you can recharge before with the upgrade, knowing that whatever happens, you will be able to return to your currently works in a few minutes.

Good luck

I'm a volunteer and I do not work for, or represent, HP.
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Tags: HP Desktops

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