Package 2

I had just finished upgrading my 2 service package when he started to ask about my product key. After I typed in the windows product key starts the treatment and after a while says "activation successful" but when I press the button 'Close' another window pops up saying: "you must activate windows to log" and details that I read was "Code: 0xC004F012 Software Licensing Service reported that the call failed because the value of the entry key was not found."

I would just ask what is happening and what I need to do? because every time I close the window second reboot of my laptop and it will reappear again on logon...

Thank you very much

Assuming that you are referring to Vista Service Pack 2...

Please go to http://www.microsoft.com/genuine/ and click on the validate Windows and/or button validate Office as appropriate, and then restart your computer.

If you were not able to validate, follow these steps:

1. Download this diagnostic tool, save it to your desktop: http://go.microsoft.com/fwlink/?linkid=56062

-Online Windows XP: double-click the executable file to run the tool.

-Online Vista & Win7: right-click on the executable and select run as administrator to run the tool.

2. after running the tool, click on the button continue, and then click the copy button (to the Clipboard).

NB: You can open a new file in Notepad, paste the contents of the Clipboard in it & keep for future reference.

3 start a new thread in the following Microsoft Genuine Advantage forum and paste the results of the diagnosis of MGA tool in your post, and a clear description of your problem:

http://social.Microsoft.com/forums/en-us/genuinevista/threads

4 Troubleshooting specialist will analyze the data and recommend an appropriate solution.

~ Robear Dyer (PA Bear) ~ MS MVP (that is to say, mail, security, Windows & Update Services) since 2002 ~ WARNING: MS MVPs represent or work for Microsoft

Tags: Windows

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