Pages and Numbers crash when print drivers Toshiba

In my office, I have a black and White Copier 857 of Toshiba e-studio and a Toshiba 4555C color copier, who never gave me problems printing on the network from a PC or Mac before El Capitan. Since he joined some of the Mac (some MacBooks, some iMacs, liberation of the years from 2011 to 2015) to El Capitan (all versions up to and including 10.11.4), I met a strange behavior when you try to change printers in Pages or in number on all of these Macs (no problems with the PC, regardless of the version of Windows). The exact location is:

-Open the Pages or numbers and starts with an existing document or a new document

-Bring up the print dialog box

-Change the printer active 857 c 4555 or vice versa

-Pages/numbers instantly crashes with the following error report (I don't publish the complete stack trace unless someone finds it useful):

Crashed thread: 0 dispatch queue: com.apple.main - wire

Exception type: EXC_BAD_INSTRUCTION (SIGILL)

Exception codes: 0000000000000001 0 x, 0 x 0000000000000000

Note the exception: EXC_CORPSE_NOTIFY

Request for clarification:

Crashing on the exception:-[NSMenuItem supportedPPDOptionKeys]: unrecognized selector sent to instance 0x7ffa04cbe8d0

Note that this happens only (so far in my tests) in Pages, Numbers and curiously, Google Chrome (but only if you use the dialog box print system). It does not occur in Keynote, Safari, TextEdit, or all the productivity applications from Microsoft, nor when printing test pages from the printers and scanners preferences window. It also does not occur when moving from one of the problems Toshibas completely different printers (HPs, brothers, Epsons), or vice versa - only between the Toshibas. I tried:

-Delete the printer preferences

-Configuration of the drivers of Toshiba to "pretend", that printers are different models

-With the help of Hello, PPI or LPR to connect

-Remove all equations in partial derivatives of Toshiba and SDPP/library and re - install the drivers from scratch

-New and old drivers Toshiba

-Ensure, Pages and Numbers are the latest versions: 5.6.1 (2562) and 3.6.1 (2566) respectively

-Various updates of El Capitan

-New installation of El Capitan

No luck. Same behavior, no matter what machine or El Capitan version I try on. Unfortunately, I don't have other models Toshiba to test. I would be recognizing all thought - I understand that the answer could end up being 'complain to Toshiba of their pilots', but I thought it was worth a try here first. Thank you!

I would say that you are looking for in a bug report. A all Pages, a copy of the numbers.

In each, open the app, go to the menu of the application (Pages or numbers) and choose to produce (application name) return. Use the bug report category and give a detailed description of how to reproduce the results you've met. Repeat for other affected applications.

Kind regards

Barry

Tags: iWork

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