paid for the subscription, but Muse CC does not work, he asks me the serial number
paid for the subscription, but Muse CC does not work, he asks me the serial number, any help?
Hello
Depending on your operating system, please try the following steps
Windows
- Click on the start"" menu. Select "All programs" and then "accessories."
- Right click on "Notepad" and select "run as Administrator"
- Click "Continue" on the "Windows needs your permission" dialog box
- When Notepad opens, click file, and then select open
- In the file name field, type the following text:
- C:\Windows\System32\Drivers\etc\hosts
- If all of the entries in the host file include keywords such as "adobe", remove these entries. These are used for the purchase of licenses Adobe.
- From the menu, select 'file', 'save' after changing
- Restart the Muse
Macintosh
- Click the "Finder". Select the folder "Applications".
- Open the "Utilities" folder and select "Terminal".
- Type the following command:
- sudo nano/etc/hosts
- Enter the password associated with the user of the OS when prompted
- If all of the entries in the host file include keywords such as "adobe", remove these entries. These are used for the purchase of licenses Adobe.
- Press CTRL + o to save the file
- Press Ctrl + x to close the file
- Restart the Muse
Let me know the result
Tags: Adobe Muse
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I am a student and purchased the student for an annual subscription, but CC edition is not recognized and asking me to subscribe. I need to link the student account to my personal account.
Hi bridgettea37560549,
You must use your e-mail address student account with which you made the purchase.
You can follow the steps as https://helpx.adobe.com/x-productkb/policy-pricing/activate-deactivate-products.html
https://helpx.Adobe.com/x-productkb/policy-pricing/activation-network-issues.html
Let us know if this helps!
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I have the one year subscription and I ran more money on my debit card. If adobe stopped the cloud creative until I put a new card debit that has money, but it still does not work? any ideas.
The CC has expired, please make a new purchase.
Technically, you will need to disconnect & reconnect the CC desktop application.
Concerning
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http://support.Microsoft.com/kb/2658652If Anytime Upgrade still does not work:
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If Anytime Upgrade still does not work, turn off the user account control:
1. go in user accounts in Control Panel
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4. check your hard disk for errors:
Click Start
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1. click on start, type msconfig in the search box and press ENTER.
User account control permission
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2. in the general tab, click Selective startup.
3. under Selective startup, clear the check box load startup items.
4. click on the Services tab, select the hide all Microsoft Services check box, and then click Disable all.
5. click on OK.
6. When you are prompted, click on restart.
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Also run the Windows 7 Upgrade Advisor:
http://www.Microsoft.com/Windows/Windows-7/Upgrade-Advisor.aspx
Who should I contact if I have problems installing and / or activation of my product key card?
Please contact to the: www.windows7.com/getkeysupport.
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Learn how to install Windows 7 Service Pack 1 (SP1)
http://Windows.Microsoft.com/en-us/Windows7/learn-how-to-install-Windows-7-Service-Pack-1-SP1If your key is not valid and you will need to change the keys, you may need to Open regedit and remove first the ProductKey value in the following registry key:
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After VO extension update the page for some fields on a page does not work
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