Paid my subscription, I can only download trial versions and that invited them to subscribe and pay
I paid my subscription to photoshop/lightroom CC. Got an email with the link to download the desktop application. I did it, but no matter what I do, I can only download versions test and then invited to subscribe and pay a subscription to the cloud. I had 2 days ago and cannot operate correctly.
Log, activation, or connection errors. CS5.5 and later versions
Mylenium
Tags: Adobe
Similar Questions
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I have purchesed the composition of creative cloud - studenet & teacher
and I can only download trial versions of applications creative cloud
Connect with adobe tied to your subscription id and install the desktop cc app from here, https://creative.adobe.com/products/creative-cloud
Use the desktop application to install your programs.
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I have a subscription with Adobe CC but am not able to download the trial versions of the apps? Not sure why this is happening.
Hi Josiah,
There is no active subscriptions under your email address.
Please sign in with the right id, it will begin to work.
Please see this document to activate it:
https://helpx.Adobe.com/creative-cloud/help/sign-in-out-activate-apps.html
Let us know if that helps.
Concerning
Megha Rawat
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I payd with my credit card for the CC costumes... why can I only download trial versions?
Hi APS investment.
I checked your account and I see that you have subscribed for the creative cloud for teams in which you have a license that you have assigned to the same Adobe ID, but the invitation is still not accepted.
In order to activate the license, please accept the invitation of your receipt for the same email, then sign on the CC from Adobe and reconnect.
Sign in, sign out | Creative office cloud app
Kind regards
Sheena
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I bought the student creative cloud version but I can only install trial versions. Why?
I bought the student creative cloud version but I can only install trial versions. Why?
Refer to this:
Mylenium
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I bought the student license but I can't be able to download trial versions and it bugs
Hello dear supporters and users,
I bought the student permit creative cloud and that I do not understand why the applications I downloaded and launched are available only for 30 days trial.
I also had the problem with Adobe Premier project that I reopened its doors with this new version and it bugs, first I have to make the project again, but how making it pops up a window with an unknown error. Then... I can't continue with the project and it takes me two days to find a solution... first to have bought the software since my trial version expired leaving my unfinished video, and after having been bought I fail to operate.
Please, can someone give me a hint... I guess that maybe there is a conflict with the old version, I had. I uninstalled all graphics and video of Adobe applications at the same time when I was buying and installing Adobe Creative Cloud.
Thank you
Paula
Hello
Please see the below help documents:
Applications creative Cloud back in test mode after an update until 2015 for CC
You can also check: Adobe - Adobe Education Store: proof of academic identification
Kind regards
Sheena
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Hi, I just subscribed today (permit student) CC. I installed everything on my iMac and everything works fine, but after installing the software on my Macbook, it won't let me run 30 days trial versions. As far as I know, I'm allowed to activate my apps on both machines. Anyone know what could be the problem?
Back to the https://helpx.adobe.com/manage-account-membership/cc-reverts-to-trial.html of the trial
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Nevermind, I think I did...
For the benefit of third parties, who might find your ad...
Yes, you can
Lightroom - all versions
Windows
http://www.Adobe.com/support/downloads/product.jsp?product=113&platform=Windows
Mac
http://www.Adobe.com/support/downloads/product.jsp?product=113&platform=Macintosh
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After purchasing a subscription, I still have the trial version and no license
I bought a subscription a few days ago and I can't seem to activate the license I still trial even after me be reconnected creative cloud and downright have reinstalled it. In fact, instead of power 'open' software I can't that 'buy it' or 'Tester '. In short, I really know what to do
Your subscription to cloud shows correctly on your account page?
If you have more than one email, you will be sure that you use the right Adobe ID?
https://www.adobe.com/account.html for subscriptions on your page from Adobe
.
If Yes
Sign out of your account of cloud... Restart your computer... Connect to your paid account of cloud
-Connect using http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html
-http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html
-http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
-http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html
-ID help https://helpx.adobe.com/contact.html?step=ZNA_id-signing_stillNeedHelp
-http://helpx.adobe.com/creative-cloud/kb/license-this-software.html
.
If no
This is an open forum, Adobe support... you need Adobe personnel to help
Adobe contact information - http://helpx.adobe.com/contact.html
Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">===>
-Select your product and what you need help with
-Click on the blue box "still need help? Contact us. "
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I have problems to download trial versions. ask again me to confirm e-mail and even if I do nothing will download.
Make sure that you have enabled cookies and clear your cache. If he continues to not try to use a different browser.
You can also download trial directly by that site from the links below.
Don't forget to follow the steps described in the Note: very important Instructions in the section on the pages of this site download and have cookies turned on in your browser, otherwise the download will not work correctly.
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I paid for a year since December 29, 2015 and I can't open the app, they say that I can only download the trail version. But my version of trail for indesign is already expired so I can't use it.
I received an email that says that the payment has been made.
Please refer to this document for assistance:FAQ: what should I do if I have a subscription, but my application acts as if I had a trial?
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I just bought edition Creative Cloud schoolgirl and her teacher and the payment has been successful, but it seems that I can only download a free trial for the entire application?
And I checked the FAQ, it says that "no serial number is required for membership or subscription plan products such as Creative clouds - the student and the teacher.» Simply sign in with your Adobe ID to activate your membership. »
However when I tried to login with my ID on Adobe Application Manager, he always says that it can't find the order and suggest me to buy a.
I really wonder how I can work through this?
Please see the links below.
- Creative Cloud applications unexpectedly back in the test mode. CCM, CS6
- Applications creative Cloud back in test mode after an update until 2015 for CC
Also, make sure you use the right adobe ID to log in.
Hope this will help you.
Kind regards
Hervé Khare
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I just bought creative editing student and teacher of clouds and the payment got through, but I can only download a free trial period?
Hello
Please see buy your student and teacher edition purchase, convert a redemption to a serial code, etc..
Hope that helps!
Kind regards
Sheena
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I bought photographer pack 1 year subscription on the basis of the window, but after I followed the step creative cloud load, I can not install the full version. He said to download trial version. I use window 8.1. How do I make.
Please try: https://helpx.adobe.com/manage-account-membership/cc-reverts-to-trial.html
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I can only download a trial on my new mac even though I have a plan
I can only download a trial on my new mac, even if I have a plan?
Willlondon please see in Sign, activation or connection errors. CC, CS6, CS5.5 - http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html for more information on how to solve the connection failure preventing the authorizing of your membership.
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