Palm Pre - no response on receiving or making calls

Hello, I'll have a problem, make and receive calls on my Palm Pre.  The phone rings during an incoming call, but when I answer, I don't hear anything.  The person on the other end can not hear anything.  Similarly, when I call the interface of a telephone make a call, it displays as connected call, but neither me nor the other person can't hear anything.

Apart from this, the applications work correctly.  I tried to restart the phone and also to remove the battery and reboot, but it did not help.

Anyone has an idea on what could go wrong?

Thank you.

What if you use a wired headset? You will hear the calls?

Could be the headphone jack stuck in mode "helmet" so the right question. Try to remove and insert the headset into the Jack several times and see if restore the sound.

Tags: HP Tablets

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