Paper jam error wrong Officejety of HP Pro 8500 has

I canceled a print on my printer today and its giving me a paper jam that I can't get rid of feed! Ive checked all the forums without success? Please pelase y at - there some brilliant genius out there who can tell me how to solve this problem?   Thanks in advance for all irritable brilliance, you can offer!

If you experience a paper jam error message it could be caused by a number of things such as dirty or damaged rollers.  I've included a helpful link to a document that could help you.

Let me know if it helps.

Tags: HP Printers

Similar Questions

  • What is the best photo paper 4'x 6' for HP Officejet Pro 8500 has more e-all-in-one Printer?

    1 - HP Officejet Pro 8500 has more e-all-in-One Printer

    2 - operating system: Windows 7-64

    3 - no error message

    4 - no change

    5.-j' have been printing in my old ' hp premium more photo paper "and get very dark pictures and wasted too much ink.

    I've been using "hp premium more photo paper glossy" and get very dark pictures.

    Before this printer, I used a Deskjet 5550 with the same paper and get great quality.

    Thank you. Luis Cuenca

    HI cuencaky,

    Here a link to a page with an example of a good 4 X 6 photo paper, you can use with your printer.

    This type of paper is known to work very well.

  • OfficeJet Pro 6230: Officejet Pro 6230 continous (not of paper) paper jam error

    As soon as the printer powers on it the ink carrier Wizz backward real quick (as he struggles to move) and then gives me a paper jam error (the resume light flashes and error appears on my screen). He did the same thing when I try to print anything (including the status report page).

    When I up the access panel upward (power on), the carrier of ink isn't even move to ink cartridges which can be changed. I try to move with force, but it does not move (if I use more strength, somethings will break). Ink is a bit new, so I don't know it still has ink in there.

    The steps I've tried:

    plugged the power supply into the wall outlet

    roller cleaning

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    reset the printer

    There is a large black gear coupled to a white average speed on the left side near the bottom of the printer. I manually drove the speed by pressing (rotation) of North (or forward or to the rear of the printer) for a few seconds and once I did that. the ink carrier was able to move as it's supposed to, and I could see the ink. but once the power is back on, the carrier of ink was in the locked position and fights again and gives me the paper jam error.

    I don't have really any troubleshooting documents on the CV online on how to fix a jammed media of ink and clearing paper jams, so I'm out of options.

    It is plugged into USB

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    Hi @Comp-Tech.

    Thank you for joining the HP Forums!

    I noticed your post that your printer HP Officejet pro 6230 receives a constant paper jam error. I'm happy to help you!

    Since you did all the steps already to troubleshooting in this guide, A 'transport Jam' Error Messageand this guide, "Problem of tray or paper jam" Error Message appears, as well as the reset of the printer. The next step is to fix the printer / or replaced.

    Please Contact HP phone support for assistance. (After you fill out the information, you will receive a phone number.) If you do not live in the United States / Canada region, please click the link below to get help from your region number. Language-country selector.

    If you are unable to reach a resolution, please click on accept solution. If you appreciate my help, please click on the thumbs up icon. The two icons are below this post.

    Best regards!

  • HP Officejet pro l7680 - paper jam error

    original title: HP Officejet pro l7680

    Guard gives me paper jam error. I removed all stuffed with material, redefinition and still not stop send MSG does anyone have any suggestions? Says the error is in the area of the print cartridge. Nothing there.

    Hello

    ·          The printer works much earlier?

    ·          What have the changes to the computer or the printer settings until the problem occurred?

    You can see the link given below to resolve the problem.

    http://Windows.Microsoft.com/en-us/Windows/help/printer-problems-in-Windows

    Hope that information was useful

  • HP DESKJET 4645: HPdeskjet 4645 paper jam error does not disappear after a clear path completely according to the internet, ask

    HPdeskjet 4645 paper jam error does not disappear after a clear path completely according to the internet, ask

    Hello, @ghlowell,

    Thank you for the update. You can get the serial number of the printer using the HP utility on your computer. You must have the printer software installed to get the same thing.

    Try the following steps to get the serial number.

    • Go to 'Finder' - select 'Applications' - folder Select "HP" or "Hewlett Packard".
    • Now find and open the "HP utility.
    • Click on "device information. Ideally, this should give details of the printer including the serial number.

    Let me know if this helps. Good luck!

    See you soon

    Please click on 'acceptable' on the post that solves your problem to help others to find the solution. To show gratitude for my help, please click the 'Thumbs Up icon' below!

  • Paper jam error

    Hello

    Three weeks ago, I bought a HP Envy 7640 all-in-one printer.

    It worked fine until I hit a 'paper jam error.

    I worked through the step by step manual HP full address (cleaned, checked, rebooted etc.) to fix this one, but nothing helps. I'm sure that it is clean and it is / was absolutely no paper left.

    I tried the thinner paper (80 grs.) instead of 90 grs. but it does not help.

    It takes a minute or two and it still gets stuck on the "paper jam error".

    Who can help me?

    Hi @TesvanL,

    Welcome to the Forums of HP Support!

    I see that you are having paper jams on your HP ENVY 7640 e-all-in-one printer. I will definitely do my best to help you and don't forget to come back to this thread and mark "Accept as Solution", if I have successfully helped solve you the problem. If you want to say 'Thank you' to my effort to help, click on the "thumbs up" to give me a Kudos.

    You did a great job of troubleshooting to isolate the problem. Hand to recommend that you try the procedure described in the guide below, there is probably a hardware problem.

    If the problem persists, I suggest to contact the HP support by phone.

    Check the warranty status: http://h20564.www2.hp.com/hpsc/wc/public/home
    Cost of repair out-of-warranty printers may apply.
    What you can do, is to use the following link to create yourself a file number, then call and it can help to expedite the appeal process:
    Step 1. Open the link: http://support.hp.com/us-en/contact-hp
    Step 2. Enter the product number or select Auto detection
    Step 3. Scroll up to "still need help? Fill out the form to select your contact options.
    Step 4. Scroll down and click on options contact HP - click Get phone number
    File number and phone number are displayed.

    Please reply to this message with the result of your troubleshooting. I can't wait to hear strings attached good luck!

  • 4500 paper jam error

    This machine worked well for me over the years. This morning, I tried to print and received the error - paper jam: clear and press OK. I pulled the paper at the back intact. Again, the printer immediately jams now as soon as I hit OK and the paper goes into the machine. If I stop and disconnect as soon as it's on, I get the paper jam error. I inspected inside the machine from the front and the back and see paperless. I had nothing out torn. In addition, the rolls all appear clean and that there are no even dust in the machine. I did the reboot with holding the # and 3 # 6. Whenever I give my language and location, I'm back for the paper jam: clear and press OK. If no document is loaded I still get the error if it is busy it gets pulled into a time jams. Removed the back stuck pages have 3 reels as dashes on any page about 2 inches down. I read like 45 Messages other users. Is there anything else I can try or should I start shopping?

    If you get the error message of paper jam and have even done the reset, nothing helps, the only other suggestion is to remove the ink cartridges and do a hard reset (remove the power cord at the back of the printer, while it is running and then plug it ten seconds later come back in).  While the ink is out, take a flashlight and look carefully where the ink goes.  I saw jams of real transportation continues to display the error message of paper jam.

    When you turn back on the printer by plugging the power cord in back in, look at transport, make sure that it moves freely.

    It is probably a machine off the power to the next level and can be more effort it is worth to take apart and find the exact speed the cause.  I'm sorry you're having this problem, but you have certainly confirmed that you did all the classic steps to fix this.  I hope this helps you.

  • The J6480 paper jam error message will not reset

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    Can someone help me please!

    Thank you!

    Brian DB

    Hello

    Maybe a few pieces of paper is still stuck inside. Try the following two and check if any stage of work:

    http://support.HP.com/us-en/document/c01314068

    http://support.HP.com/us-en/document/c01312792

  • Paper Jam - Officejet Pro 8500 has more

    In a single shot the last page of the paper tray, and it's stuck. I was able to draw on listening, but a corner torn and is apparently still there, because I get the paper jam error. I looked in both directions, raised tabs roll and cannot NOT see the paper here in there anywhere! The missing part of the page is about 3 "on the 2 sides and triangular.

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    Thank you

    Try the procedure described in the link I have provided below before attempting to disassemble the camera.

    http://support.HP.com/us-en/document/c02142414

  • HP Officejet Pro 8500 a: HP Officejet Pro 8500 has come looking for the paper.

    Hello and thanks for any advice.  I have a HP OfficeJet Pro 8500 started a clicking then that he was trying to pick up the paper for printing a document and then received a paper error output (bin was full).  I removed all the paper and found a small plastic piece 1/4 inches long and looks like a piece of home (he's not... looks like only). I replaced the paper and tried to print.  I opserved that the mechanism of paper collection has diminished, but the wheels do not turn. I manually pushed a piece of paper in front of the van and it printed.  The collection of paper wheel is the problem... is there an available spare part?

    Hi dwaryk,

    Thanks for joining the forums of HP's Support with your request.

    I understand that you have a HP Officejet Pro 8500 has e-all-in-one printer that seems to have lost perhaps a part and the mechanism of paper collection has stopped working. I'll help you as best I can.

    I checked the list of replaceable parts for this printer and who find that the mechanism of collecting paper is not a replaceable piece by customer. If the printer is broken, a replacement may be your only option.

    I suggest you contact HP support. They could have an option to replace/upgrade the printer that you could save a few dollars to the retail costs.

    What you can do, is to use the following link to create yourself a file number, then call and it can help to expedite the appeal process:

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    I just bought a second paper cartridge for my HP Officejet Pro 8500 has more. It shows up on my printer paper tray 2.  However, I can't understand how to go between the paper trays to get items to print from the individual trays.  A choice should not result when I click on PRINT?  Or if I should not be able to set up a default tray for printing on letter size, but be able to change in the other side, when I want to print an envelope?

    I will be happy to help you with this problem.

    The 2nd test is an accessory. It is not downloaded in the drivers. You will need to do the 2nd tray DEFAULT tray for stationery. Go to your settings on the printer. Choose Preferences and go to the default tray.

    The envelopes and any other type of paper in addition to the letter will be put in TRAY 1.

    Let me know how it goes.

  • OfficeJet Pro 8500 a: Officejet Pro 8500 has more ADF will not work

    like others, I have this problem.  In fact I do not use the ADF very often and this kind of ignored her, but today, that I needed so decided to try to fix it.  I tried most of the fixes here and the first did nothing, but trying to look at this, I decided to put the paper in the ADF, then open the cover and look to see what happened.  My God, he started work.  I let go a bit and then started to lower the lid.  Heck, he stopped.  Essaye tried again, stopped again that I dropped the lid.  Did that a few times and then being qualified professionally I have the fix engineering, a slight slap on the far side of the adf, as on the back of the printer.  Now, my God, it was only half an hour, but the thing works.  Put three leaves there very well.

    If my thoughts are that some switch or sensor is loose or slightly stuck somehow, and that's the question.  Looking at what others have done, I epxect that they opened and closed the lid several times, because it a bank in the meantime or in the process, and perhaps it's her.  Probably HP guys could tell us what it is?

    Hello @billfern,

    I understand that you were familiar problems of automatic document feeder on your HP Officejet Pro 8500 has more e-All-in-One Printer and after trying to solve the problem, you have found that when you lower the scanner the paper process would stop. I'm happy to hear that you were able to solve this specific problem by giving a bit of a slap to the printer. This certainly isn't a standard troubleshooting step, but one that I saw set a number of different problems!

    In your case, I agree that there is a sensor or roller conflict occurring which is at the origin of the book of power question. This may be due to a defect of the real hardware or a programming problem. In all areas of document feeder, it is not so simple. There are many variables that can affect the document feeder Assembly. Some problems occur after crossing the media statement incorrect Assembly or an overload of the Assembly. Other problems occur if a part in the tray is physically broken. And some points can be caused by a programming problem. However, in all cases, if the charger is faulty a replacement of the entire unit would be necessary that the tray is not a replaceable part.

    It is never a bad idea to update the programming on your machine. Even if your specific Officejet works at the present time, I would recommend sending the last update of the Firmware to it. You can download and run the update of the Firmware by clicking on here.

    Thank you for joining the Forums of HP Support!

  • OfficeJet pro 8500 has more: Officejet pro 8500 has will not be printed sheets

    I have an Officejet Pro 8500 has more printer. I try to print the recipes on cards, but everytime I try to do my printer says "incorrect paper size" and then cancels the job. How can I fix it? I have a macbook... I don't know if it's part of the problem?

    Most programs running under OS X obey the size of default page defined by the Print Center/Printer Setup Utility preferences.

    A notable exception to this rule, however, is that Microsoft Word, which has its own system to decide what paper size to use.


    Change the default value of letter to A4

    Idea of what should be the default paper size is set in the Normal template.

    Go to Format > Document, and then press the button layout... .

    Set the size of A4 paper, and then press OK.

    Press the button by default... , answer Yes to the dialog box, and then press OK.

    - Source

    I imagine that this also applies to listings so instead of A4, you'd look for 4 x 6! Please let me know if that does the trick!

  • HP Officejet Pro 8500 has more: 8500 has more - will not print in color and alignment of printhead failure

    I have new ink cartridges, but it will only print in black.  Grayscale is not on.  I also cleaned the print heads several times and tried to line up, but this part came failure refers to the documentation.  What are the documents?  I would lov eto to be able to print in color again!  Any ideas?

    Hi @Adriana8,

    I see that you have problems printing in color. You have changed the cartridges and have the same results. I want to help you solve this problem.

    Please, try the following steps to see if it will help solve the problem. Ignore the titles of 2nd & 3rd documents.

    HP Officejet Pro 8500 printer - color or black ink prints do not.

    All-in-one HP Officejet Pro 8500 (A909) and Officejet Pro 8500 has e-All-in-One (A910) Printer Series - one "ink cartridge appears to be missing or corrupt" control panel displays error on the printer.

    'The following printhead appears to be missing or damaged' display for HP Officejet Pro 8500 has e-all-in-One Printer Series.

    You use genuine HP cartridges?

    If you appreciate my efforts, please click on the "Thumbs up" button below. Good day! Thank you.

  • OfficeJet Pro 8500 has more: Scanner has stopped working

    Scanner no longer works. Printer turned on and outside, missed scan printer Dr, which did not work, pulled the power cord, checked the wireless network, turn off router then return. Never had this much trouble getting scanner to work. Ideas.

    @Joe5

    If you did not, please remove the existing printer software > restart > install a new copy of the software full functionality.

    Assuming the printer is functional, connected, and that print of Diagnostics shows no errors, then consider / try one of the following Scan Options.

    Printer

    HP Officejet Pro 8500 has more e-All-in-One Printer - A910g

    Full software features:

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