Paper size error: the custom paper size specified is not supported in the selected state bar

I am trying to print on custom size paper (9.25 "x 3,875").

I have OSX Lion and a 8600 Officepro more.

I inserted the paper into the tray of my 8600 Officepro more.  I adjusted the sliding walls to match the size of the paper.

I created a new custom in my print settings format.

But the printer says:

Paper size error: the custom paper size specified is not supported in the selected tray.

What the...?  How that recalcitrant monstrosity to behave and do what I have to say?

Here is the link to the manuals for the 8600 Pro JO.

You want the user's guide.

Tags: HP Printers

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