parallel port does not have the protection key

I just bought a terca M2. When I try to install a software that uses a hardware key (small connector in the parallel port) I get the message that he found no protection key. I have installed this software on other laptops (also with xp pro) and they are all worked well.
I also tried two parallel port settings, but it still does not work.

Please help me solve this problem, otherwise, this laptop will be useless to me.

Hi robert,.

have you checked that the chip set driver in Device Manager? As far as I know the parallel port is controlled by the entire ship!

Have you checked if the parallel port in your M2 works without any problem (for example, a parallel printer) to exclude a defect of material! If there is a material defects you might bring the laptop to a Toshiba service for a short health check partner!

Hans Bye

Tags: Toshiba

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