Parts of our software will disappear and then when it is closed, we get the usual "software encounterd a problem and needs to close" and the faulitng module error

original title: problem with shdocvw.dll

Hey guys just a quick question.

bascailly, I'm working on the first line of support for a company and we have created a software for the United Kingdom NHS, basically our software is used by doctor general practitioner through the United Kingdom to read documents electronically.

a question we seem to become much lately is certain parts of our software will disappear and then when it is closed, we get the usual "software encounterd a problem and needs to close" and the module faulitng error. When event viewer is selected the below appears.

Failing application dme7_client.exe, version 7.1.0.270, failing module shdocvw.dll, version 6.0.2900.6212, address 0x000b26fe failure

It seems that the only way to solve this problem is the newspaper on a differnet and use them as seems to be the specific user. does anyone have any ideas of what we can try to solve this problem without obiously the user with a different account?

see you soon

Hello

Your question of Windows is more complex than what is generally answered in the Microsoft Answers forums. Appropriate in the MSDN forums. Please post your question in the MSDN forums.

You can follow the link below to ask your question:
http://social.msdn.Microsoft.com/forums/en-us/categories

I hope that helps!

Tags: Windows

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