Passport Mass Storage Device does not appear to the top, when I plugged in the USB Port on Windows XP

I have connected my passport mass storage device to a USB port and it notifies as new hardware, but it did not show in my computer anywhere. However, I installed and uninstalled several times my computer.

Hello

1. what happens when you plug the device to your computer, you get an error message?

2. don't you make changes to the computer until the problem occurred?

I suggest you try the steps mentioned below and check if it helps.

Method 1:

 Try to connect the Passport mass storage device into the other USB port or try to connect the Passport mass storage device in another computer and verify that the problem persists.

Method 2: Try running the Fixit tool from the link below.

Hardware devices do not work or are not detected in Windows:
http://support.Microsoft.com/GP/hardware_device_problems

Method 3: Also try to follow the steps from the link below.

A computer that is running Windows XP cannot detect a USB, an Apple iPod flash drive or an external hard disk drive: http://support.microsoft.com/kb/925196

Hope this information is useful.

Tags: Windows

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