password has expired, but can not use the old password to change, does not recognize the old password

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  Hello

  Please see the below help documents:

  Applications creative Cloud back in test mode after an update until 2015 for CC

  Solutions to connection errors, activation and connection with creative Cloud applications and Creative Suite

  You can also see the thread where the issue has been addressed: creative software says cloud my free trial has expired, but I have a paid subscription

  Kind regards

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  See the link below:

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  Same guidelines your password

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  Just install the app/suite and use the serial number, you need to activate it.  Your serial number should be available through your Adobe account online if you have registered the software.

  Download and Installation Help-

  https://helpx.Adobe.com/download-install.html

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  http://helpx.Adobe.com/x-productkb/global/Service1.html ( http://adobe.ly/1aYjbSC )

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  If you can spare $10 per month, you can have the latest Photoshop and Lighroom

  Lightroom and Photoshop | Plan of cloud of Adobe's creative photography

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  Thanks in advance.

  Trimatirate you have a creative cloud subscription?  If the computer is unable to validate your membership, then I recommend you to review the steps listed in Sign in, activation or connection errors. CC, CS6, CS5.5 - http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html which explains how to solve connection errors preventing authentication.

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  Please see the links below.

  • Invalid serial number error
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  Hope this will help you.

  Kind regards

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• I am a student in the United Kingdom, and my account Adobe said that my adobe creative cloud subscription has expired so I can't use the software. However when I access my account through "onthehub" he told me that the same subscription has not expired. P

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  Your subscription to cloud shows correctly on your account page?

  https://www.adobe.com/account.html for subscriptions on your page from Adobe

  If you have more than one email, you will be sure that you use the right Adobe ID?

  .

  If Yes

  Sign out of your account of cloud... Restart your computer... Connect to your paid account of cloud

  -Connect using http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html

  -http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html

  -http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html

  -http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html

  -ID help https://helpx.adobe.com/contact.html?step=ZNA_id-signing_stillNeedHelp

  -http://helpx.adobe.com/creative-cloud/kb/license-this-software.html

  .

  If no

  This is an open forum, Adobe support... you need Adobe personnel to help

  Adobe contact information - http://helpx.adobe.com/contact.html

  Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">

  -Select your product and what you need help with

  -Click on the blue box "still need help? Contact us. "

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  Hello

  Please see: -.

  The use of Lightroom Mobile is included with Creative Cloud Student and Teacher Edition?

  Or

  Mobile Lightroom not available for education memberships | Kivuto

  You can also refer to the document:-Adobe Lightroom for mobile FAQ

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  There is nothing easy to do on this computer, https://helpx.adobe.com/x-productkb/global/trial-software-expired-early.html

  You can use the test on another computer.