Password no longer works to connect to the computer

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  My printer is located on the second floor of our House. It is connected to our network with the modem and the router to the first floor where my wife's computer. This connection works fine.

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  You don't mention what kind of computer of mystery that you have and try to use the printer.

  Assuming that the full feature software is available for the operating system of your computer, this may solve the problem - multiple computers can print once installed wireless printing software.  I hope that your computer is among the supported systems.

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  Reminder:

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  2. Shortcuts to the Printer Wizard must be installed on your desktop during the last part of the installation.

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  • If you have control of "Admin", you can highlight the package and "double-click" to install it, otherwise just right-click, select run as administrator and install.

  NOTES:

  • Look at the bottom half of the main Web page for your printer for helpful videos help with the installation of the printer software!
  • Scroll through the list of videos back until you find the video that best fits your situation.
  • If you use a USB connection: download and install the driver software before connecting a USB cable.
  • Ethernet: connect the printer to the network and (optional) assign the printer IP address to the router. Once the printer is connected to the network, make sure that the printer is on, and then install the printer software.
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  There is valuable information about the Web site, including your Manual, sections for Troubleshooting > How-to's, Troubleshooting > solving a problemand alerts and notifications for your printer.  Be sure to take a comprehensive look at what's available.  To bookmark the page.

  Click on the Thumbs - Up Kudos to show that you appreciate the help and time of our Experts.

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