Pavilian DV 5: line double black has just appeared on the screen

double-line horizontal black has just appeared on the screen. What should I do and it is good to be used the machine with the problem?

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Dear customer,

Welcome and thanks for posting your question on the Forum of Support HP

It seems that you are having problems with your laptop display. We will surely help you with this problem

1. Please check if the display screen / laptop showing black double lines even in BIOS or not

Note: Turn on the computer laptop and typing on the F10 key to access the BIOS

2. Please tilt the laptop display slowly to the back and the front, check and check

If the black double lines are visible to all the corners of the screen

3 Please connect an external monitor to your laptop and check if the double black lines appear even on the external monitor

Hope this helps, for other queries in response to the post and feel free to join us again

* Click on Thumbs Up white on the left to say thank you *.

Make it easier for others to find solutions by checking a response "Accept as Solution" if it solves your problem.

Thank you

K N R K

Although I am an employee of HP, I speak for myself and not for HP

Tags: Notebooks

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