Pavilion 14 - G6S68UA #ABA: of HP SimplePass - 10 Windows installation failure

SP71729 update installation fails.  I've not got a fingerprint reader, so don't think that it is a problem of device driver.  SimplePass seems to work - at least he asks me to save (or not) passwords.

I tried the update via the public service center and was able to get a better error message:

Error trying to save the file: error download "'http://update.softexinc.com/HPSimplePass/x64/wyserver.wys ': unable to connect to remote server"

Hi @Molaker,

Thank you for your request and comments.

I understand that after upgrade to Windows 10 when you tried to install an update for the HP Simplepass it not move not.  You do not have a fingerprint reader and HP Simplepass works for you.

The details for the SP71729 it belongs to the fingerprint reader, which is probably why it has no installation.

If everything works well, then as the old adage 'if it isn't broken don't fix.'

Have a wonderful weekend!

Tags: Notebooks

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