Pavilion 15-243cl after automatic update of windows 8.1 I get a black screen after the home page.

recently installed an automatic update of windows 8.1. Now, I get a black screen after the home page. I can load the Task Manager and access the internet. tried to go to the SafeMode to start with f8, but several attempts failed. I updated my graphics driver from AMD today and same black screen. I've also restored sytem to an earlier date using the HP utility with results screen - black even after the home page.


Try the following.

Boot the computer normally and log.

Black screen, old the ctrl and alt keys and press delete.

Select Task Manager.

Click on file and select the new task.

Type rstrui - also enter a tick in the box for "create this task with administrative privileges" - and click on Ok.

When the system restore interface is loaded, choose a restore point at least 48 hours before the opening of session question (IE before the last batch of Windows updates have been applied) occurred initially and then proceed to the system restore.

Kind regards

DP - K

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