Pavilion - 15-ak085na: problem Clickpad

ClickPad left click acting as a right-click, or does not meet in any clicks.

Reset the updated drivers, computer total, followed by suggestions online, but without success in sorting this matter. I begin to suspect a hardware failure.

Scans say everything is ok and works correctly, but, obviously not. Very frustrated and disappointed with this problem on a new computer.

Hi @potty12,

Thanks for the request.

I understand that you have a problem with the touchpad. Left click acts like right-click or unresponsive.

You did all your Windows updates? Did you run the HP Support Assistant to help in the acquisition of HP updates? You ran the Windows troubleshooting tool? Here is a link to HP Notebook PC - using the touchpad and ClickPad (Windows 10) that should help you.  If the problem persists because it is a recent purchase, please contact HP support for assistance. With your permission, they can access your system to help locate and resolve difficulties. Contact HP to Contact HP Support assistance

Please let me know the results.

Please click the"accept as Solution" if you think that this message has helped you, or could help others. You can say thank you easily, by clicking on the ""Thumbs Up " below!"

Tags: Notebooks

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