Pavilion 15-n005tu: laptop does not completely close down

Similar Questions

• HP Pavilion 15 p150nh: laptop does not turn off completely

  Hello!

  I have a laptop HP Pavilion p150nh 15. It does not turn off. If I want to close it will turn off completely. I have black screen but the vens are still on and the buttons start led is also single beds. I've tried everything. Updates, hard reset I was looking for BIOS but nothing.
  Help me please!

  Hello

  On some machines, the pilot for 11 series IMEI has been known to cause that kind of question of the judgment, so it may be worth trying an earlier version.

  You can use the following method to install an earlier version of the driver IMEI.

  Download driver IMEI on the link below and save it in your downloads folder.

  http://ftp.HP.com/pub/SoftPaq/sp66001-66500/sp66228.exe

  Disable your wireless card (should be f12 ).

  Open your download folder and run the installer - it warns you that it is an earlier version, but simply continue.

  When finished, restart the laptop.

  If the computer shuts down correctly, turn on your wireless adapter and use the utility on the following link to prevent Windows 10 to update automatically the driver IMEI again.

  https://support.Microsoft.com/en-GB/KB/3073930

  Kind regards

  DP - K

• ENVY 15-k008ne Notebook PC: my laptop does not completely turn off

  Hello

  When I have shutdown/Hibernate / standby my laptop, it will turn off completely.

  All programs will be closed (when stop or restart) and I think that OS will also close. But the laptop will not turn off. Power LIGHT and fan will stay on.

  And when I try to Hibernate, everything is ok, but I have the same problem.

  Whenever I have to turn it off by holding the power button, otherwise the battery will be discharged.

  After manual turn off, when I turn it on again, everything works correctly:

  -If hibernation: OS will continue to last situation.

  -If stop: OS works normally without error or warning.

  After sleep, OS works from the beginning. Because the data stored in RAM and will be deleted after power off.

  Perhaps a portable automatic perevent equipment turned off. All the drivers are up to date.

  Is there a parameter/software to check and fix my problem?

  Thank you

  Hello

  Try the following.

  Open settings and select System.  Select food and sleep, and then click additional power settings - in the next window, click on "Choose what the power button" in the left pane.

  In the next window, click on "Change settings that are currently unavailable" (close), then Remove the check mark from the box against 'Turn on a quick start (recommended) '.  Click on the button Save the settings, and then close the open windows and restart the laptop.

  When windows has reloaded, download the driver directly from Intel IMEI on the following link, unzip the and run the installer.

  https://Downloadcenter.Intel.com/download/26127/Intel-management-engine-consumer-driver-for-Intel-nu...

  Once the installation is complete, restart the laptop.

  When the machine rebooted, re - activate the quick start and restart the computer once more - let Windows take over completely for a few minutes before checking.

  Kind regards

  DP - K

• HP Pavilion 1209sz g6: laptop does not turn on

  Hello

  My HP Pavilion g6-1209sz lights. When I press the power button, this will happen:

  -I can hear the computer start, but the fan won't move;

  -l' screen stays black

  -the led power button on and near the power adapter is turned on (white), the led on the wireless button is on (red)

  - about locking cap button led flashes 3 times.

  This has happened before:

  Yesterday, that the computer does not light at all, nothing at all, except that white led near the power adapter is on.

  After that I disassambled computer, thinking he was dead, and at least I'll have fun. I removed the motherboard in order to clean the fan, which was completely clogged with dust. Now, I assembled the computer again and it seems in better shape than yesterday, because at least I can hear it lights and more LEDs are on. So I have little hope that he is not yet dead.

  Maybe I made a mistake when I assembled the computer. I read http://support.hp.com/us-en/document/c01732674 that the number of flashes on the cap lock button can help to know what hardware has a problem here.

  Thank you in advance if anyone can help me.

  Flash123

  Hello

  I found the answer to my problem here: http://support.hp.com/us-en/product/hp-pavilion-g6-1200-notebook-pc-series/5145704/document/c01732674/

  This page lists the meaning the number of flashes on the cap lock button. The 3 flashes, I had meant that the RAM had a problem. He simply has not been installed correctly.

  After that, I was able to start the computer, but he has immediately told me that the fan was not working properly and that it would be closed within 15 seconds. Next step is to check the fan, maybe that I also made a mistake after you have cleaned the fan.

• My laptop does not completely load

  I have windows vista and the computer starts up and goes to my homescreen but finish loading so I can't really do anything. I tried to restore but made sure he will not load even that much more. What should I try now?

  Hello

  1. you receive a specific error message?

  2. have you made any changes to the computer prior to this problem?

  Method 1:

  You can try to start the computer in safe mode and check if the computer starts correctly.

  You can see the following link.

  Start your computer in safe mode

  http://Windows.Microsoft.com/en-us/Windows-Vista/start-your-computer-in-safe-mode

  Method 2:

  You can follow the steps mentioned in the link.

  What to do if Windows does not start correctly

  http://Windows.Microsoft.com/en-us/Windows-Vista/what-to-do-if-Windows-wont-start-correctly

  Note: when you perform the system restore to restore the computer to a previous state, programs and updates that you have installed are removed.

  Note: when running chkdsk on the drive hard if bad sectors are found on the disk hard when chkdsk attempts to repair this area if all available on which data may be lost.

  It will be useful.

• HP Pavilion 14 laptop: HP Pavilion 14 does not completely close

  Hello

  Recently, I follow several updates driver on my laptop as suggested by HP Support Assistant. I believe that most, if not all, these updates have been Intel. Since then, my computer was not stopping completely.

  No matter if I push the power button / stop or klick on farm on the menu, my laptop to initialize the process of closing and I get the blue screen that says "Shutting down...". "but when the screen goes black, my power button light remains on and I can hear the cooling of laptop. Basically, I have to hold the power button for a long time if I want to completely stop my laptop (and to reactivate it later).

  Does anyone have the same problem or know a solution? I suspect, it might have to do with the new drivers, but I don't know how to solve this problem (or even how to know that the drivers have been updated lately..).

  Help would be much appreciated!

  Thank you!

  Hello

  Try the following.

  Open settings and select System.  Select food and sleep, and then click additional power settings - in the next window, click on "Choose what the power button" in the left pane.

  In the next window, click on "Change settings that are currently unavailable" (close), then Remove the check mark from the box against 'Turn on a quick start (recommended) '.  Click on the button Save the settings, and then close the open windows and restart the laptop.

  When windows has reloaded, download the driver directly from Intel IMEI on the following link, unzip the and run the installer.

  https://Downloadcenter.Intel.com/download/26127/Intel-management-engine-consumer-driver-for-Intel-NUC

  Once the installation is complete, restart the laptop.

  When the machine rebooted, re - activate the quick start and restart the computer once more - let Windows take over completely for a few minutes before checking.

  Kind regards

  DP - K

• HP Pavilion DV6 6120us does not completely close

  My HP Pavilion DV6 6120us crashes during stop. Windows looks like it goes through the process of closing and the screen goes black but the border mouse pad remains on and wifi (f12) button goes orange. The only way to close it completely is to hold the power for a few seconds. Once I start it again, it said that Windows was not shut down properly. After a few days ago, now the laptop battery is not detected.

  I went into the BIOS and run the embedded memory test and hard drive, but both passed. I haven't done a reinstall of Windows, but the battery problem now I think it could be the motherboard, but I hope that it is something else, because it is out of warranty. I am running Windows 7 family SP1 64-bit edition.

  I've seen a few posts on this forum with the same symptoms, but it never seems to be solutions. Any help is appreciated.

  Hello @Rangor and @dottorepcdotcom,.

  I'm sorry to hear that you both have the same problem with your HP Pavilion dv6-6120us Entertainment Notebook PC computer to not stop correctly. I have things that you can try before you commit a material error.

  First of all, I would like to you follow the steps in the HP Support document: performing a hard reset or forced to reset.

  Secondly, I would like to try a stop with ALL USB devices disconnected from your computer.

  Thirdly, I would like to allow you to start your computer in Mode safe. You can do so by following the steps in the HP Support document: Windows 7 Safe Mode and once it is completely started to stop him. If it stops correctly we have driver problem and I would like you to use the HP support document: use of the Recovery Manager to restore the software and drivers (Windows 7) to load the original drivers supplied with your computer. Make sure that you start with the Chipset drivers and install ALL the drivers available. DO NOT RUN UPDATES! Now try to shut down your computer. If it still has the issue make sure that you now follow the steps in the HP Support document: using HP Support Assistant (Windows 7) and make sure that ALL the HP and Windows updates are done.

  Back, I would like you press F10 at startup and enter your BIOS. Once you are in the BIOS, press F9, which will save and quit with the default values.

  Fifth, I want to make sure that your BIOS is up to date. You can check your update of the BIOS on the HP Pavilion dv6-6120us Entertainment Notebook PC Drivers page.

  I hope these suggestions help to solve this problem for you. Thanks for posting on the HP Forums. Have a great day!

• Pavilion 1bus50 g6: laptop does not start. Screen remains blank, but the caps lock and keys turns on wifi.

  I tried to reset and tried a new stick of memory without result. I think it's the graphics chip together, but not sure. The next step is replace the motherboard (rather than try to replace the graphic chipset) but I would like to know if the

  Flashing LED on the SHIFT key is tell me anything. It flashes 5 times, pauses and blinks 5 times and it repeatedly. Anyone knows what this means, or have any other suggestions?

  Thanx

  R.J.

  Hi @rje77,

  Welcome to the HP Forums!

  I read your post on your laptop HP Pavilion g6 and issues with flashing lights. Beep codes to listed here.

  Have you tried to reload the factory-installed BIOS configuration settings. http://ow.ly/Jsqq302g0dj.

  Let me know.

  If you want to say thanks for my efforts to help, click on the thumb to to give me a Kudos.

  Thank you.

• HP Pavilion 15-n200: laptop does not start up - gel

  My laptop has been recently upgraded to Windows 10 by a local COMPUTER company. After about a week of normal operation, it is no longer starts. E HP logo appears then freezes completely. I tried to re start several times, but it has not solved the problem of thew

  some of my documents (Word, exel, etc. are saved, but many are saved locally. These documents are really important to me and I can't save as I can't start my lap top.

  Any help would be greatly appreciated Br

  Thank you very much

  Carl

  Hello Visruth,

  Well good news, laptop fixed and running like a dream.

  I performed a chattr computer who has lost all the apps that have been sorted to the question of the gel. Since installed all apps and personal settings and everything works perfectly again.

  Thank you very much

  Carl

• Pavilion 500 series: printer does not complete the print job & error message

  Got a HP Deskjet 2542, but recently bought a new HP, Pavilion of the 500 series desktop computer.  When you try to print a document that is located at 3 pages, it will print the first page, and then part of the second page, then an error message appears.  Went to the HP troubleshooting & tried everything, but nothing seems to fix the situation.  Any ideas or suggestions?

  Hi @Themommy,

  I saw your post about the error message that appears when printing with your HP Deskjet 2542.

  I need a little more information to give you the best course of action.

  What is you receive the exact error message?

  Without this error message, I suggest trying a free tool called HP Print and Scan doctor to diagnose and troubleshoot printing problems. I recommend you to download and run the HP print and Scan Doctor, if she doesn't fix it automatically let me know what errors or messages that you receive.

  You can always try to uninstall the printer software and then by downloading new firmware for you printer. Click on this link to get the all-in-one HP Deskjet 2540 Printer series full feature software and drivers.

  Just note that you may not be able to download the software right now. If you click on the link above and you get this pop-up window, you may need to try the page later.

  

  Please let me know if these steps solved your problem, or you receive the exact error message.

  I look forward to hear from you!

  Thank you

• Pavilion dm4 1150ca: laptop does not

  Nothing happens when you turn it on, it makes a rattling noise and the caps key flashes

  NOT good news.  This means that your hard drive is dead,

  At this point, your only recourse will be the following:

  (1) replace the hard drive

  (2) order the HP recovery media

  (3) starting from the first disk in the recovery media to restore your PC

  It's a set of DVD and a CD that will erase the hard drive (removing all data, applications and settings, reinstall the original OS, drivers and utilities for HP.

  You can look online for recovery from the paged media related: http://support.hp.com/us-en/drivers

  Once there, enter your product name or number. On your software page and download the drivers, select your operating system and version. Click on "Update".  If the HP recovery support is available for your computer, down near the bottom of the page, you will see an entry for the command Recovery Media-CD/DVD/USB. Click on the symbol '+' to expand this entty and click on order to press for more details.

  Or, if you prefer, you can do the same by contacting HP Customer Service:

  If you live in the United States or the Canada, details are on this page: http://www8.hp.com/us/en/contact-hp/phone-assist.html#section1

  If you live elsewhere, contact details are on this page: http://www8.hp.com/us/en/contact-hp/ww-contact-us.html

• HP-15r205Tu: laptop does not completely start after a few seconds, there is white screen

  My new laptop after 1 month all of a sudden when I start it up it crashes after a few seconds and screen looks white black n empty... no keys of the keyboard have been Woking and... power button it freezes also as hell... den I remove the battery and den only judgments... what happens to my new pc

  Hey @priya_17,

  A system restore would return the laptop to an earlier time when things worked ok. An update can sometimes what you see. A hiccup in the system so to speak.

  So, if restore you it, it will cancel the hiccups.

  I hope this helps.

  Thank you.

• I get the error stop: 0x0000c1f5. Found a fix from Microsoft, but can't use it because the laptop does not start.

  Windows Vista Basic
  Computer laptop bluescreens on startup with the code 0x0000c1f5.
  Laptop does not completely start using installation CD.
  Downloaded a patch to fix this problem, but can use it because the computer will not start.

  How your question about Windows Update? SP1 or SP2 is installed? Is the computer still under warranty or Service contract?

  See the workarounds here: http://support.microsoft.com/kb/946084 ~ Robear Dyer (PA bear); MS MVP (that is to say, mail, security, Windows & Update Services) since 2002. DISCLAIMER: I do not represent nor don't work for Microsoft

• Hall 13: HP pavilion laptop does not connect to the printer HP envy range 7640

  My laptop does not connect to my HP envy printer. It keeps saying the driver is not available or is it ready, but does not connect. I know the printer is working because I can print from my phone. Anyone know the driver I need to download or what to do?

  Ruizgeraldine

  Hello;
  
  Let me welcome you on the HP forums!
  
  I read your post about the problems with your Envy 7640 in Win10 printer and wanted to help.

  The problem is that by default HP print drivers installed by the upgrade of Win10 often do not work.  I have two HP printers and neither one worked after the Win10 upgrade.  We also receive a lot of messages of other people with the same problems.
  
  I linked the page drivers and software for the Win10 drivers for your printer: http://support.hp.com/us-en/drivers/selfservice/hp-envy-7640-e-all-in-one-printer-series/6617267/model/6617268#Z7_3054ICK0K8UDA0AQC11TA930C7

  You must download and install the full feature software and drivers for the printer.
  
  Then unplug the printer and install the software.
  
  Do reconnect the printer until the installation program invited to do so.
  
  Once the installation is complete, restart.
  
  You should then be able to use your printer in Win10.
  
  Good luck
  
  ========================================================================
  I'm a volunteer and I do not work for, or represent, HP.
  ---------------------------------------------------------------
  Please click on 'Accept as Solution' on the post that solves your problem to help others to find the solution.
  Please click on the symbol of the thumbs-up to the left of the answer key to say thanks fopr my help.
  ========================================================================

• Pavilion dv6: computer HP pavilion laptop does not start and I do not see the screen because it's broken

  I have the HP pavilion computer laptop windows 7 and I broke the screen about a year, I can't see the start menus. I have been using an external monitor and it has always worked well, but now I can't see how to fix my computer to boot.  I did a hard boot but nothing happened, and with a broken screen, I can't see any of my options on how to fix it.  It does not start.  Looks like it is, but because I don't see the menu F8 or Boot, I can't call themselves that the screen can be done.  Help, please.

  Hello @SPKaler,

  Welcome to the HP Forums, I hope you enjoy your experience! To help you get the most out of the HP Forums, I would like to draw your attention to the HP Forums Guide first time here? Learn how to publish and more.

  I read your post on the issue with the laptop won't start does not and wanted to help you!  I understand that the screen is damaged and you are using the external monitor to view the screen.  However, now that the laptop does not start, you can see is more of the external screen to see what is happening.

  From my understanding, you should not be able to see an image on the external monitor, until you start the operating system.  You can try to perform a system restore by using this document:

  HP computers - performing a recovery of system HP (Windows 7)

  You may be able to follow along, long enough until the image is displayed on the external monitor.  Otherwise, you can contact HP support by phone, for additional options.

  Please let me know if this information helps you solve the problem by marking this message as 'accept as Solution', this will help others easily find the information they seek.  In addition, by clicking on the Thumbs up below is a great way to say thank you!

  Have a great day!