Pavilion 15 n012tx: can not install HP UEFI Harware Diagnostic tool

So after upgrading to Windows 10 I did a clean install of Windows 10 and I noticed that when I tried to access the hardware diagnostics (UEFI) of Hp tool, I became rather the basis HP System Diagnostics, which provided only Memory Test and verification of the hard drive.

So I checked some forums and learned that I may need to install it manually, so I downloaded the HP Hardware Diagnostics (UEFI) file and tried to install it but I got an error message saying "a newer version of 'HP PC Hardware Diagnostics UEFI' is already installed on this computer. Setup cannot continue. »

Please help me solve this problem.

Hi and welcome to the Forums of HP's Support. First go to Control Panel then programs and features and check if the utility is installed or not, if it is, uninstall and install one from here:-ftp://ftp.hp.com/pub/softpaq/sp76001-76500/sp76285.exe

If you have a problem then answer me.

Happy to help

@AmreenSanhotra

Tags: Notebooks

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