Pavilion 15 p-020tx: update of the RAM, Pavilion P 15-020tx

I want to improve my RAM. It currently has a 4 GB of unique RAM installed with an empty slot. Recently I bought 8GB DDR3 RAM with the same frequency of 1600 MHz but my laptop does not detect it.
Well trying to tell me is possible to increase my RAM and how?

I found a solution for my problem.

There are two slots for RAM in my laptop and I think that one was primary (where original RAM was installed) and other secondary (empty housing).

Unfortunately, by updating my RAM memory, I changed the position of the RAMS. either I put new RAM (Corsair 8 GB) in the main location (where my original RAM was installed by HP) and placed originals RAM (4 GB) in the secondary location. So my system detected no additional memory.

Now the positions of the Rams stayed original and my system has detected an additional memory so and showing 12 GB of RAM.

Tags: Notebooks

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