Pavilion 15 p084ca: HP has encountered an error when trying to analyze your product.
When the analysis to search for drivers and software updates, I get the above message.
However, I think that my REAL problem is that HP Support Assistant does not work:
When I click on it, it does nothing.
I tried unintalling and re - install with no luck.
Thanks for any help.
Hi @JulesVan,
Thank you for your response.
When the HPSA says it with success installed was your auditor of virus running or not?
Here is a link to HP - PC increase performance system and maintenance of your computer (Windows 10) that can help.
Then, I would try a refresh. How to update Windows 10. (from tenforums.com)
If you are still experiencing a problem with the HPSA, try to disable the virus checker and install in safe mode again.
Please let me know the results.
Tags: Notebooks
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Hi there @Scotsman101,
Welcome to the Forums of HP Support! It's a good place to find the help you need, other users, the HP experts and other members of the support staff. I understand that you are having problems with a sweep to get recommendations for the software HP Support site. I'm happy to help you with this.It is possible that it was a small problem because there are updates on the forums and other parts of the website last week. It still happens?
An alternative to this method is the HP Support Assistant, which includes several other tools. Please see the following pages where you can find the software and instructions on how to use it.
HP Support Assistant
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FTP access: ftp://hpssf:^[email protected]
Drop box host: ftp.usa.hp.com (15.73.40.56, failover: 15.73.244.52)
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Hello @ako89kurdish,
Please check back on the HP Forums!
I saw your post and wanted to help solve the problem of being unable to analyze your TouchSmart from HP ENVY 17-j017cl. This could be due to a number of issues such as connectivity network or Web site maintenance, among other things.
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Hello ScratchMaster,
Please see the link below, I'm sure that you will find it useful.
https://forums.Adobe.com/docs/doc-3581
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Post edited by: Brett N
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